nursing home in Willows, CA
Willows Post Acute
320 North Crawford Street, Willows, CA 95988 · (530) 934-2834
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willows Post Acute at a glance
Willows Post Acute is a 79-bed for-profit nursing home in Willows, California (Glenn County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 3.8 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 4.5 hours.
Its most recent standard health inspection (April 3, 2025) found 2 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.6% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 79
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- October 1, 1982
- Resident/family council
- Resident
- County
- Glenn County
- CMS Certification Number
- 555151
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.77 hrs | 4.52 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.24 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.65 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.59 hrs | 4.09 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 38.6% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 38.1% | 42.9% | Worse |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 34 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 79 | 99 | 107 | |
| Average residents per day | 70 | 88 | 86 | |
| Occupancy | 88.4% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.7% | 10.2% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12% | 9.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.3% | 13.7% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 11.4% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92.2% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.9% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 20, 2026 Complaint | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected March 3, 2026 |
| August 14, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected September 10, 2025 |
| July 30, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 31, 2025 |
| April 3, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected April 10, 2025 |
| April 3, 2025 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 3, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected April 18, 2025 |
| April 3, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected April 25, 2025 |
| April 3, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected April 25, 2025 |
| April 3, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected April 10, 2025 |
| April 3, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 4, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected May 1, 2024 |
| April 4, 2024 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected May 1, 2024 |
| April 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 28, 2024 |
| April 4, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 28, 2024 |
| April 7, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 27, 2022 |
| April 7, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 27, 2022 |
| April 7, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 27, 2022 |
| April 7, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected April 27, 2022 |
| April 7, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 26, 2022 |
| April 7, 2022 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected April 26, 2022 |
| April 7, 2022 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected April 26, 2022 |
| April 7, 2022 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected April 26, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BOLD QUAIL 3 OPERATIONS HOLDINGS, LLC Organization | 5% or greater direct ownership interest | 100% | 08/16/2024 |
| BOLD QUAIL 3, LLC Organization | 5% or greater indirect ownership interest | 100% | 08/16/2024 |
| 320 NORTH CRAWFORD AVE PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2020 |
| 9560 PICO LLC Organization | adp of the snf | NOT APPLICABLE | 08/16/2024 |
| BOLD QUAIL 3 REALTY HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 08/17/2024 |
| COLCOL, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 09/09/2019 |
| GARRISON, JARED Individual | adp of the snf | NOT APPLICABLE | 12/03/2009 |
| NEWGEN LLC Organization | adp of the snf | NOT APPLICABLE | 08/16/2024 |
| PICO AR LLC Organization | adp of the snf | NOT APPLICABLE | 08/16/2024 |
| ROBIN, AARON Individual | adp of the snf | NOT APPLICABLE | 08/16/2024 |
| SHAW, PAMELA Individual | adp of the snf | NOT APPLICABLE | 06/30/2023 |
| TRESS, AVROHOM Individual | adp of the snf | NOT APPLICABLE | 08/16/2024 |
| ROBIN, AARON Individual | corporate officer | NOT APPLICABLE | 02/01/2020 |
| TRESS, AVROHOM Individual | corporate officer | NOT APPLICABLE | 02/01/2020 |
| COLCOL, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 09/09/2019 |
| GARRISON, JARED Individual | operational/managerial control | NOT APPLICABLE | 12/09/2009 |
| SHAW, PAMELA Individual | operational/managerial control | NOT APPLICABLE | 06/30/2023 |
Other nursing homes near Willows Post Acute
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★★★★★2Below averageOakwood Healthcare Center
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- Abuse citation
★★★★★1Much below averageAutumn Creek Post Acute
587 Rio Lindo Avenue, Chico, CA 95926 · 24.9 mi
For-profit · 184 beds · Part of Corporate Interface Services
- Abuse citation
★★★★★1Much below averageAlmond View Care Center
1224 E Street, Williams, CA 95987 · 25.8 mi
For-profit · 99 beds · Part of Ajc Healthcare
★★★★★4Above averageArbor Post Acute
1200 Springfield Drive, Chico, CA 95928 · 26.3 mi
For-profit · 144 beds · Part of Pacs Group
★★★★★1Much below average
Frequently asked questions
What is Willows Post Acute's rating?
Willows Post Acute has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Willows Post Acute receive?
Its most recent standard health inspection found 2 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Willows Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willows Post Acute?
It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willows Post Acute and how do I contact it?
Willows Post Acute is at 320 North Crawford Street, Willows, CA 95988. Phone: (530) 934-2834.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.