nursing home in Monterey, CA

Westland House

100 Barnet Segal Lane, Monterey, CA 93940 · (831) 658-3737

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★1
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Westland House at a glance

Westland House is a 28-bed non-profit nursing home in Monterey, California (Monterey County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the California average of 3.2.

Residents receive about 5.2 hours of nursing care per day (1.9 of them from registered nurses), better than the state average of 4.5 hours.

Its most recent standard health inspection (September 5, 2025) found 4 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 44.4% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
28
Certified for
Medicare and Medicaid
Medicare-certified since
January 27, 1982
Resident/family council
None
County
Monterey County
CMS Certification Number
555143

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 53.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 54.1 / 53.6 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 53.6 / 53.3 / 5Better

Staffing

This facility5.17 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)5.17 hrs4.52 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.86 hrs0.67 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.51 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.96 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)44.4%36.7%45.8%Average
Registered nurse turnover (yearly) (lower is better)56.3%38.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility4California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)4169Better
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)39105.880.6Better

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds2899107
Average residents per day268886
Occupancy91.1%88.4%80.9%

Short-stay residents

This facility1.7%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.7%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)95.6%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)94.6%94.4%82%Better

Inspection citations

State inspectors cited this home for 13 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
September 5, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected September 25, 2025
September 5, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected September 8, 2025
September 5, 2025
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
E
Potential harm, pattern
Corrected September 8, 2025
September 5, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 8, 2025
September 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 19, 2025
May 3, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected May 23, 2024
May 3, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected May 23, 2024
May 3, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected May 23, 2024
May 3, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
F
Potential harm, widespread
Corrected July 1, 2024
May 3, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 5, 2024
May 3, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected June 5, 2024
May 3, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected June 5, 2024
May 3, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 5, 2024
May 5, 2023
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected May 25, 2023
May 5, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected May 25, 2023
May 5, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 25, 2023
May 5, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected May 26, 2023
May 5, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 25, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
MONTAGE HEALTH
Organization
5% or greater direct ownership interest100%02/05/2016
COMMUNITY HOSPITAL OF THE MONTEREY PENINSULA
Organization
adp of the snfNOT APPLICABLE01/27/2025
EHRET, SARAH
Individual
adp of the snfNOT APPLICABLE11/07/2022
MONTAGE HEALTH
Organization
adp of the snfNOT APPLICABLE07/11/2017
ROMO-GRITZEWSKY, MARYLOU
Individual
adp of the snfNOT APPLICABLE09/01/2016
ALVAREZ, LUIS
Individual
corporate directorNOT APPLICABLE01/01/2022
BURKE, PATRICK
Individual
corporate directorNOT APPLICABLE01/01/2021
BUTTON, SANDRA
Individual
corporate directorNOT APPLICABLE01/01/2025
CHARLES, RANDALL
Individual
corporate directorNOT APPLICABLE01/01/2019
CUMMINGS, JAMES
Individual
corporate directorNOT APPLICABLE01/01/2024
EDWARDS, RYAN
Individual
corporate directorNOT APPLICABLE01/01/2023
FARAC, LAUREN
Individual
corporate directorNOT APPLICABLE01/01/2025
HAHN, MARIAN
Individual
corporate directorNOT APPLICABLE01/01/2021
HIGGINS, LESLIE
Individual
corporate directorNOT APPLICABLE01/01/2024
KAMATH, KIRAN
Individual
corporate directorNOT APPLICABLE01/01/2022
MAHONEY, KEVIN
Individual
corporate directorNOT APPLICABLE01/01/2024
MCDERMOTT, MICHAEL
Individual
corporate directorNOT APPLICABLE03/21/2025
MCINTYER PANETTA, CARRIE
Individual
corporate directorNOT APPLICABLE01/01/2020
MORRIS, MITCHELL
Individual
corporate directorNOT APPLICABLE01/01/2026
SUNDE, DOUGLAS
Individual
corporate directorNOT APPLICABLE01/01/2025
WIEST, MARGORIE
Individual
corporate directorNOT APPLICABLE01/01/2023
CABRALES, STEVEN
Individual
corporate officerNOT APPLICABLE02/17/2014
CHIBAYA, DANIEL
Individual
corporate officerNOT APPLICABLE05/16/2022
MAITLAND, ALICIA
Individual
corporate officerNOT APPLICABLE12/29/2025
SMORZEWSKI, GREG
Individual
corporate officerNOT APPLICABLE07/01/2022
SOBER, DEBORAH
Individual
corporate officerNOT APPLICABLE11/01/2018
SWICK, SUSAN
Individual
corporate officerNOT APPLICABLE07/01/2022
COMMUNITY HOSPITAL OF THE MONTEREY PENINSULA
Organization
operational/managerial controlNOT APPLICABLE06/16/1997
EHRET, SARAH
Individual
operational/managerial controlNOT APPLICABLE11/07/2022
ROMO-GRITZEWSKY, MARYLOU
Individual
operational/managerial controlNOT APPLICABLE09/01/2016

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  2. Cypress Ridge Care Center

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    ★★★★★4Above average
  3. Carmel Hills Care Center

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    ★★★★★3Average
  4. Oceanview Post Acute

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    ★★★★★5Much above average
  5. Canterbury Woods

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    ★★★★★5Much above average
  6. Forest Hill Manor Health Center

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Frequently asked questions

What is Westland House's rating?

Westland House has 3 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Westland House receive?

Its most recent standard health inspection found 4 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Westland House accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Westland House?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Westland House and how do I contact it?

Westland House is at 100 Barnet Segal Lane, Monterey, CA 93940. Phone: (831) 658-3737.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.