nursing home in Kaukauna, WI
St Paul Elder Services, INC
316 East 14th Street, Kaukauna, WI 54130 · (920) 766-6020
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St Paul Elder Services, INC at a glance
St Paul Elder Services, INC is a 105-bed non-profit nursing home in Kaukauna, Wisconsin (Outagamie County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.8 hours of nursing care per day (1 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (May 12, 2026) found 1 health citation. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 36.6% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 105
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Franciscan Sisters of Christian Charity
- Medicare-certified since
- July 1, 1997
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Outagamie County
- CMS Certification Number
- 525617
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.80 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.05 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.14 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.47 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 36.6% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 12 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 105 | 77 | 107 | |
| Average residents per day | 97 | 55 | 86 | |
| Occupancy | 92.4% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.1% | 3.3% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 18.6% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.4% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.8% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.5% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.5% | 16.9% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 20.9% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.8% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.3% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 26, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 6, 2026 |
| June 16, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected June 17, 2025 |
| April 2, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 25, 2025 |
| April 2, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected April 25, 2025 |
| April 2, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 25, 2025 |
| April 2, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 2, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 28, 2025 |
| September 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 11, 2024 |
| March 20, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected April 15, 2024 |
| March 20, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 15, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ABEL, JACKIE Individual | adp of the snf | NOT APPLICABLE | 01/01/2015 |
| ACKER, CHARLEEN Individual | adp of the snf | NOT APPLICABLE | 03/01/2017 |
| AMERGIS HEALTHCARE STAFFING, INC Organization | adp of the snf | NOT APPLICABLE | 01/13/2026 |
| BRADY, NICOLE Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| DAVIS CLINICAL CONSULTING Organization | adp of the snf | NOT APPLICABLE | 12/23/2025 |
| EITING, CLAY Individual | adp of the snf | NOT APPLICABLE | 03/01/2024 |
| FRANCISCAN SISTERS OF CHRISTIAN CHARITY SPONSORED MINISTRIES, INC. Organization | adp of the snf | NOT APPLICABLE | 12/23/2025 |
| GAGE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| HIETPAS, PAT Individual | adp of the snf | NOT APPLICABLE | 03/01/2018 |
| KIENERT, KELSEY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| KOHLMANN, JOELLEN Individual | adp of the snf | NOT APPLICABLE | 03/01/2024 |
| LEMKE, KARMEN Individual | adp of the snf | NOT APPLICABLE | 06/02/2025 |
| MASHL, MEGAN Individual | adp of the snf | NOT APPLICABLE | 06/26/2017 |
| NEVILLE, RYAN Individual | adp of the snf | NOT APPLICABLE | 02/13/2025 |
| P&M HOLDING GROUP LLP Organization | adp of the snf | NOT APPLICABLE | 01/13/2026 |
| PRN HEALTH SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 01/13/2026 |
| SCHROEDER, AMBER Individual | adp of the snf | NOT APPLICABLE | 07/19/2022 |
| VANDEHEY, PAULA Individual | adp of the snf | NOT APPLICABLE | 03/01/2024 |
| ABEL, JACKIE Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| ACKER, CHARLEEN Individual | corporate director | NOT APPLICABLE | 03/01/2017 |
| BRADY, NICOLE Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| EITING, CLAY Individual | corporate director | NOT APPLICABLE | 03/01/2024 |
| GAGE, MICHAEL Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| HIETPAS, PAT Individual | corporate director | NOT APPLICABLE | 03/01/2018 |
| KOHLMANN, JOELLEN Individual | corporate director | NOT APPLICABLE | 03/01/2024 |
| LEMKE, KARMEN Individual | corporate director | NOT APPLICABLE | 06/02/2025 |
| VANDEHEY, PAULA Individual | corporate director | NOT APPLICABLE | 03/01/2024 |
| SCHROEDER, AMBER Individual | corporate officer | NOT APPLICABLE | 07/19/2022 |
| ABEL, JACKIE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| ACKER, CHARLEEN Individual | operational/managerial control | NOT APPLICABLE | 03/01/2017 |
| AMERGIS HEALTHCARE STAFFING, INC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2025 |
| BRADY, NICOLE Individual | operational/managerial control | NOT APPLICABLE | 03/01/2019 |
| DAVIS CLINICAL CONSULTING Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| EITING, CLAY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2024 |
| FRANCISCAN SISTERS OF CHRISTIAN CHARITY SPONSORED MINISTRIES, INC. Organization | operational/managerial control | NOT APPLICABLE | 03/15/2010 |
| GAGE, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 03/01/2019 |
| HIETPAS, PAT Individual | operational/managerial control | NOT APPLICABLE | 03/01/2018 |
| KIENERT, KELSEY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2024 |
| KOHLMANN, JOELLEN Individual | operational/managerial control | NOT APPLICABLE | 03/01/2024 |
| LEMKE, KARMEN Individual | operational/managerial control | NOT APPLICABLE | 06/02/2025 |
Showing 40 of 47 records.
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Frequently asked questions
What is St Paul Elder Services, INC's rating?
St Paul Elder Services, INC has 5 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did St Paul Elder Services, INC receive?
Its most recent standard health inspection found 1 citation, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does St Paul Elder Services, INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns St Paul Elder Services, INC?
It is non profit - corporation and part of Franciscan Sisters of Christian Charity. The ownership section on this page lists the owners and managers reported to CMS.
Where is St Paul Elder Services, INC and how do I contact it?
St Paul Elder Services, INC is at 316 East 14th Street, Kaukauna, WI 54130. Phone: (920) 766-6020.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.