nursing home in Racine, WI

Complete Care at Ridgewood LLC

3205 Wood Rd, Racine, WI 53406 · (262) 554-6440

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Complete Care at Ridgewood LLC at a glance

Complete Care at Ridgewood LLC is a 200-bed for-profit nursing home in Racine, Wisconsin (Racine County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Wisconsin average of 3.

Residents receive about 3.7 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 4.2 hours.

Its most recent standard health inspection (August 12, 2025) found 8 health citations. The Wisconsin average is 9.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 60.3% per year (state average 46.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
200
Certified for
Medicare and Medicaid
Chain / affiliated entity
Complete Care
Medicare-certified since
January 1, 1997
Resident/family council
Resident
County
Racine County
CMS Certification Number
525608

Ratings

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.6 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.1 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)3 / 53.1 / 53.3 / 5Average

Staffing

This facility3.71 hrsWisconsin average4.21 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.71 hrs4.21 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.78 hrs0.99 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.18 hrs2.58 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.34 hrs3.77 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)60.3%46.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)60.9%39.7%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility8Wisconsin average9U.S. average9
Health citations in the most recent inspection: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)899Better
Citations from complaint investigations (latest cycle) (lower is better)643Worse
Weighted health inspection score ⓘ (lower is better)42100.380.6Better

Penalties

This facility0Wisconsin average1U.S. average1
Fines in the past 3 years: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$48,150$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Certified beds20077107
Average residents per day1045586
Occupancy52%74%80.9%

Long-stay residents

This facility4.8%Wisconsin average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.8%3.3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)7.3%5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)15.2%15.8%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)3.5%2.7%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)2.7%2.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)2.9%16.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.2%18.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)6.5%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)44.4%5.7%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)12.5%16.9%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)29.7%24.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.8%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.3%95.7%93.6%Better

Short-stay residents

This facility1.1%Wisconsin average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.1%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)95.8%82.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)94.5%86.5%82%Better

Inspection citations

State inspectors cited this home for 35 health deficiencies and 32 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
April 7, 2026
Complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected May 6, 2026
April 7, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 6, 2026
April 7, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 6, 2026
April 7, 2026
Complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
D
Potential harm, isolated
Corrected May 6, 2026
April 7, 2026
Complaint
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · Tag F0646
D
Potential harm, isolated
Corrected May 6, 2026
December 4, 2025
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected December 5, 2025
August 12, 2025
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected September 21, 2025
August 12, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected September 21, 2025
August 12, 2025
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected September 21, 2025
August 12, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected November 21, 2025
August 12, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected September 21, 2025
August 12, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected September 21, 2025
August 12, 2025
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
D
Potential harm, isolated
Corrected February 21, 2026
August 12, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Install properly constructed and protected linen or trash chutes.
Services Deficiencies · Tag K0541
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected September 21, 2025
August 12, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 21, 2025
August 12, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 21, 2025
February 19, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 19, 2025
February 19, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected March 19, 2025
February 19, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 19, 2025
February 19, 2025
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 19, 2025
December 6, 2024
Complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected December 26, 2024
October 23, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected November 22, 2024
October 23, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 22, 2024
October 23, 2024
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected November 22, 2024
May 6, 2024
Fire safety
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies · Tag E0035
F
Potential harm, widespread
Corrected June 1, 2024
May 6, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected June 1, 2024
May 6, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected June 1, 2024
May 6, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected June 30, 2024
May 6, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected June 1, 2024
May 6, 2024
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
E
Potential harm, pattern
Corrected June 1, 2024
May 6, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected June 1, 2024
May 6, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected May 29, 2024
May 6, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected May 29, 2024
May 6, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected May 29, 2024
May 6, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 29, 2024
May 6, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected May 29, 2024
May 6, 2024
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 29, 2024
May 6, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 29, 2024
January 26, 2023
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected September 28, 2023
January 26, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected May 12, 2023
January 26, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected February 24, 2023
January 26, 2023
Fire safety
Install resident room doors of proper design and width.
Egress Deficiencies · Tag K0233
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected May 12, 2023
January 26, 2023
Fire safety
Install properly constructed and protected linen or trash chutes.
Services Deficiencies · Tag K0541
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected May 12, 2023
January 26, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected February 24, 2023
January 26, 2023
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 24, 2023
January 26, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected February 24, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PEACE CAPITAL LLC
Organization
5% or greater direct ownership interest100%09/01/2017
BAKER, AMANDA
Individual
adp of the snfNOT APPLICABLE01/12/2025
CULP, KAREN
Individual
adp of the snfNOT APPLICABLE02/03/2020
DES CAPITAL LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
GIERAHN, JAMES
Individual
adp of the snfNOT APPLICABLE09/01/2017
HELLMAN, YOSEF
Individual
adp of the snfNOT APPLICABLE09/01/2017
JRK INVESTMENTS LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
KLUGMAN, JACOB
Individual
adp of the snfNOT APPLICABLE09/01/2017
MYERS, SCOTT
Individual
adp of the snfNOT APPLICABLE03/02/2020
PC RIDGEWOOD PROPCO LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
PEACE CAPITAL HOLDINGS II LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
SMS 2021 TRUST
Organization
adp of the snfNOT APPLICABLE09/01/2017
STEIN, SHALOM
Individual
adp of the snfNOT APPLICABLE09/01/2017
STERNBUCH, DANIEL
Individual
adp of the snfNOT APPLICABLE09/01/2017
WI 6 PROPCO HOLDCO LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
WI 6 PROPCO TOPCO LLC
Organization
adp of the snfNOT APPLICABLE09/01/2017
STEIN, SHALOM
Individual
corporate officerNOT APPLICABLE09/01/2017
STEIN, SHALOM
Individual
managing control - governing bodyNOT APPLICABLE09/01/2017
BAKER, AMANDA
Individual
operational/managerial controlNOT APPLICABLE01/12/2025
CULP, KAREN
Individual
operational/managerial controlNOT APPLICABLE02/03/2020
GIERAHN, JAMES
Individual
operational/managerial controlNOT APPLICABLE09/01/2017
HELLMAN, YOSEF
Individual
operational/managerial controlNOT APPLICABLE09/01/2017
MYERS, SCOTT
Individual
operational/managerial controlNOT APPLICABLE03/02/2020
STEIN, SHALOM
Individual
trustee of the snfNOT APPLICABLE09/01/2017

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Frequently asked questions

What is Complete Care at Ridgewood LLC's rating?

Complete Care at Ridgewood LLC has 3 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.

How many inspection citations did Complete Care at Ridgewood LLC receive?

Its most recent standard health inspection found 8 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.

Does Complete Care at Ridgewood LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Complete Care at Ridgewood LLC?

It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Complete Care at Ridgewood LLC and how do I contact it?

Complete Care at Ridgewood LLC is at 3205 Wood Rd, Racine, WI 53406. Phone: (262) 554-6440.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.