nursing home in Oconomowoc, WI
Shorehaven Hlth & Rehab Ctr
1305 W Wisconsin Ave, Oconomowoc, WI 53066 · (262) 567-8341
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Shorehaven Hlth & Rehab Ctr at a glance
Shorehaven Hlth & Rehab Ctr is a 88-bed non-profit nursing home in Oconomowoc, Wisconsin (Waukesha County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 5.4 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (June 11, 2025) found 5 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.8% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 88
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 1, 1995
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Waukesha County
- CMS Certification Number
- 525560
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.41 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.33 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.34 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.87 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 38.8% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 13.6% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 31 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 88 | 77 | 107 | |
| Average residents per day | 73 | 55 | 86 | |
| Occupancy | 83.1% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.8% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 0.3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.6% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.3% | 16.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 26.5% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.6% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.2% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.1% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.5% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 61.9% | 82.2% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 75.9% | 86.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 5, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 17, 2026 |
| March 5, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 6, 2026 |
| June 11, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 26, 2025 |
| June 11, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 26, 2025 |
| June 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 8, 2025 |
| June 11, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 11, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 9, 2024 |
| February 22, 2024 Fire safety | Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency. Miscellaneous Deficiencies · Tag K0791 | E Potential harm, pattern | Corrected March 11, 2024 |
| February 22, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 12, 2024 |
| February 22, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected February 23, 2024 |
| February 22, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected March 20, 2024 |
| February 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 14, 2024 |
| November 14, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected December 3, 2022 |
| November 14, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected December 3, 2022 |
| November 14, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected January 31, 2023 |
| November 14, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected January 4, 2023 |
| November 14, 2022 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected January 4, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 25, 2024 | Payment Denial | 13 days from July 27, 2024 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COOPER, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 12/05/2024 |
| KARLS, EMILY Individual | adp of the snf | NOT APPLICABLE | 12/05/2024 |
| BORAY, JOHATHAN Individual | corporate director | NOT APPLICABLE | 10/20/2022 |
| BOYER-RUAN, BETH Individual | corporate director | NOT APPLICABLE | 10/19/2023 |
| BUSCEMI, ALFONSO Individual | corporate director | NOT APPLICABLE | 10/17/2024 |
| LAMMERS, JOEL Individual | corporate director | NOT APPLICABLE | 10/24/2021 |
| LENTZ, WILLIAM Individual | corporate director | NOT APPLICABLE | 10/21/2021 |
| MAYER, ROGER Individual | corporate director | NOT APPLICABLE | 10/20/2022 |
| MILLER, MARY Individual | corporate director | NOT APPLICABLE | 10/21/2021 |
| O'MALLEY, MARY Individual | corporate director | NOT APPLICABLE | 10/24/2019 |
| RATZEL, MARY LEE Individual | corporate director | NOT APPLICABLE | 04/01/2015 |
| SOKOP, MARY Individual | corporate director | NOT APPLICABLE | 10/24/2018 |
| BERGIN, SCOTT Individual | corporate officer | NOT APPLICABLE | 06/10/2024 |
| HOLLAND, PHILIP Individual | corporate officer | NOT APPLICABLE | 10/21/2021 |
| COOPER, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 11/27/2024 |
| DAHLKE, DALE Individual | operational/managerial control | NOT APPLICABLE | 01/08/2018 |
| KARLS, EMILY Individual | operational/managerial control | NOT APPLICABLE | 11/26/2024 |
| POLINSKE, BRYAN Individual | operational/managerial control | NOT APPLICABLE | 06/30/2018 |
| BERGIN, SCOTT Individual | w-2 managing employee | NOT APPLICABLE | 06/10/2024 |
Other nursing homes near Shorehaven Hlth & Rehab Ctr
Lake Country Health Services
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★★★★★2Below averageMasonic Center for Health & Rehab INC.
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★★★★★5Much above averageWatertown Health Care Center
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- Special Focus candidate
★★★★★1Much below averageMarquardt Memorial Manor
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★★★★★2Below average- ★★★★★1Much below average
Avina of Pewaukee
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★★★★★1Much below average
Frequently asked questions
What is Shorehaven Hlth & Rehab Ctr's rating?
Shorehaven Hlth & Rehab Ctr has 5 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Shorehaven Hlth & Rehab Ctr receive?
Its most recent standard health inspection found 5 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Shorehaven Hlth & Rehab Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Shorehaven Hlth & Rehab Ctr?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Shorehaven Hlth & Rehab Ctr and how do I contact it?
Shorehaven Hlth & Rehab Ctr is at 1305 W Wisconsin Ave, Oconomowoc, WI 53066. Phone: (262) 567-8341.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.