nursing home in Green Bay, WI
Serenity Spring Senior Living at Green Bay
1555 Dousman St, Green Bay, WI 54303 · (920) 494-4525
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Serenity Spring Senior Living at Green Bay at a glance
Serenity Spring Senior Living at Green Bay is a 64-bed for-profit nursing home in Green Bay, Wisconsin (Brown County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.6 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (January 7, 2026) found 4 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.2% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 64
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 1, 1992
- Resident/family council
- Resident
- County
- Brown County
- CMS Certification Number
- 525486
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.58 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.76 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.01 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.07 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 43.2% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 29 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 64 | 77 | 107 | |
| Average residents per day | 50 | 55 | 86 | |
| Occupancy | 78% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8.9% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.6% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.1% | 16.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.7% | 18.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 16.6% | 5.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 7.6% | 24.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.2% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.1% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 7, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected January 16, 2026 |
| January 7, 2026 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected January 29, 2026 |
| January 7, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 30, 2026 |
| January 7, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 30, 2026 |
| January 7, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 7, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected January 30, 2026 |
| November 27, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 28, 2024 |
| September 5, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 27, 2024 |
| September 5, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected October 25, 2024 |
| September 5, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 10, 2024 |
| September 5, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected September 23, 2024 |
| September 5, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected September 28, 2024 |
| September 5, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 6, 2024 |
| September 5, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected September 27, 2024 |
| September 5, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 5, 2024 |
| September 5, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 5, 2024 |
| September 5, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 27, 2024 |
| September 5, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected September 11, 2024 |
| September 5, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected September 11, 2024 |
| August 23, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 24, 2023 |
| August 23, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected September 7, 2023 |
| August 23, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COBB, BRITTANY Individual | 5% or greater direct ownership interest | 49% | 01/01/2018 |
| ZUNKER, ADAM Individual | 5% or greater direct ownership interest | 49% | 01/01/2018 |
| CARPENTER, BRENDA Individual | adp of the snf | NOT APPLICABLE | 11/06/2021 |
| COBB, BRITTANY Individual | adp of the snf | NOT APPLICABLE | 11/08/2011 |
| SCHINSCHKE, SCOTT Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| ZUNKER, DONALD Individual | adp of the snf | NOT APPLICABLE | 01/01/1999 |
| ZUNKER, DONNA Individual | adp of the snf | NOT APPLICABLE | 01/01/1999 |
| COBB, BRITTANY Individual | corporate officer | NOT APPLICABLE | 08/11/2011 |
| ZUNKER, DONALD Individual | corporate officer | NOT APPLICABLE | 01/01/1994 |
| ZUNKER, DONALD Individual | direct ownership interest | NOT APPLICABLE | 01/01/2018 |
| ZUNKER, DONNA Individual | direct ownership interest | NOT APPLICABLE | 01/01/2018 |
| COBB, BRITTANY Individual | managing control - governing body | NOT APPLICABLE | 02/28/2018 |
| CARPENTER, BRENDA Individual | operational/managerial control | NOT APPLICABLE | 11/06/2021 |
| COBB, BRITTANY Individual | operational/managerial control | NOT APPLICABLE | 11/08/2011 |
| SCHINSCHKE, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| ZUNKER, DONALD Individual | operational/managerial control | NOT APPLICABLE | 01/01/1994 |
| ZUNKER, DONNA Individual | operational/managerial control | NOT APPLICABLE | 01/01/1994 |
Other nursing homes near Serenity Spring Senior Living at Green Bay
Green Bay Health Services
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★★★★★2Below average- ★★★★★2Below average
Woodside Lutheran Home
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- CMS high performer
★★★★★5Much above averageEdenbrook of Green Bay
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★★★★★3AverageRennes Health and Rehab Center-de Pere
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- CMS high performer
★★★★★5Much above averageAnna John Resident Centered Care Community
2901 South Overland Road, Oneida, WI 54155 · 6.1 mi
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- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Serenity Spring Senior Living at Green Bay's rating?
Serenity Spring Senior Living at Green Bay has 5 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Serenity Spring Senior Living at Green Bay receive?
Its most recent standard health inspection found 4 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Serenity Spring Senior Living at Green Bay accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Serenity Spring Senior Living at Green Bay?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Serenity Spring Senior Living at Green Bay and how do I contact it?
Serenity Spring Senior Living at Green Bay is at 1555 Dousman St, Green Bay, WI 54303. Phone: (920) 494-4525.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.