nursing home in Milwaukee, WI
Mercy Health Services
2727 W Mitchell St, Milwaukee, WI 53215 · (414) 383-3699
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Health Services at a glance
Mercy Health Services is a 60-bed for-profit nursing home in Milwaukee, Wisconsin (Milwaukee County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Wisconsin average of 3.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (May 21, 2025) found 6 health citations. The Wisconsin average is 9.5.
Federal regulators fined it 2 times in the past three years, totaling $47,753.
Nursing staff turnover is 62.3% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- North Shore Healthcare
- Medicare-certified since
- October 8, 1988
- Resident/family council
- None
- County
- Milwaukee County
- CMS Certification Number
- 525414
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.73 hrs | 4.21 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.64 hrs | 0.99 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.89 hrs | 2.58 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.29 hrs | 3.77 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 62.3% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 61.5% | 39.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 45 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $47,753 | $48,150 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 77 | 107 | |
| Average residents per day | 44 | 55 | 86 | |
| Occupancy | 73.5% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 15.4% | 16.1% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 11.3% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.1% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.1% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 34.7% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 71.9% | 95.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75.9% | 82.2% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 61.9% | 86.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 19 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 2, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 18, 2026 |
| December 3, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 3, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 16, 2025 |
| May 21, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 21, 2025 Fire safety | Provide rooms that can be unlocked from inside without a key. Egress Deficiencies · Tag K0221 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 21, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected June 21, 2025 |
| May 21, 2025 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected June 21, 2025 |
| May 21, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 21, 2025 |
| September 19, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected October 18, 2024 |
| September 19, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected October 18, 2024 |
| September 19, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected October 18, 2024 |
| August 5, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 5, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 4, 2024 |
| May 13, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 7, 2024 |
| February 29, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 5, 2024 |
| February 29, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected March 27, 2024 |
| February 29, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected March 25, 2024 |
| February 29, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 11, 2024 |
| February 29, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected February 28, 2024 |
| February 29, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected March 21, 2024 |
| February 29, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected March 8, 2024 |
| February 29, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 29, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 1, 2024 |
| December 21, 2022 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 3, 2023 |
| December 21, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 3, 2023 |
| December 21, 2022 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | F Potential harm, widespread | Corrected January 26, 2023 |
| December 21, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 26, 2023 |
| December 21, 2022 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected January 26, 2023 |
| December 21, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected January 26, 2023 |
| December 21, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected January 26, 2023 |
| December 21, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 26, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $47,753 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 13, 2024 | Fine | $14,050 |
| February 29, 2024 | Fine | $33,703 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NSHF OPERATIONS LLC Organization | 5% or greater direct ownership interest | 100% | 07/24/2017 |
| MILLS, DAVID Individual | 5% or greater indirect ownership interest | 20% | 06/29/2017 |
| CIBC BANK USA Organization | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| BAUMANN, TROY Individual | adp of the snf | NOT APPLICABLE | 10/01/2017 |
| BELONGIA, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 11/01/2019 |
| CHOHAN, MUNIBA Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| CONTINUUM THERAPY PARTNERS LLC Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| GEE, DARREN Individual | adp of the snf | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | adp of the snf | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 10/01/2017 |
| MERCY PROPERTY HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2022 |
| NORTH SHORE HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| NSHF WISCONSIN LLC Organization | adp of the snf | NOT APPLICABLE | 11/05/2025 |
| NSH REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 06/11/2025 |
| PATZER, COLLEEN Individual | adp of the snf | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | adp of the snf | NOT APPLICABLE | 06/01/2018 |
| RIVERA, EDWARD Individual | adp of the snf | NOT APPLICABLE | 06/08/2026 |
| WIPFLI LLP Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| BAUMANN, TROY Individual | corporate director | NOT APPLICABLE | 06/29/2017 |
| HOEHN, JEFFREY Individual | corporate director | NOT APPLICABLE | 06/29/2017 |
| BAUMANN, TROY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2017 |
| BELONGIA, CHRISTINA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2019 |
| CHOHAN, MUNIBA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| CIBC BANK USA Organization | operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| CLIFTONLARSONALLEN LLP Organization | operational/managerial control | NOT APPLICABLE | 05/22/2018 |
| CONTINUUM THERAPY PARTNERS LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| GEE, DARREN Individual | operational/managerial control | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2017 |
| NORTH SHORE HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2017 |
| NSH REHAB LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| PATZER, COLLEEN Individual | operational/managerial control | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 06/01/2018 |
| RIVERA, EDWARD Individual | operational/managerial control | NOT APPLICABLE | 06/08/2026 |
| WIPFLI LLP Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
Other nursing homes near Mercy Health Services
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2020 S Muskego Ave, Milwaukee, WI 53204 · under 1 mi
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★★★★★4Above average- ★★★★★2Below average
Wheaton Franciscan Hc - Terrace at St Francis
3200 S 20th St, Milwaukee, WI 53215 · 1.8 mi
Non-profit · 81 beds · Part of Ascension Living
★★★★★1Much below averageMilwaukee Health and Rehab
3216 W Highland Blvd, Milwaukee, WI 53208 · 2.2 mi
For-profit · 95 beds · Part of Avina Healthcare
★★★★★4Above averageSunrise Health Services
3540 S 43rd St, Milwaukee, WI 53220 · 2.4 mi
For-profit · 99 beds · Part of North Shore Healthcare
★★★★★2Below averageJewish Home and Care Center
1414 N Prospect Ave, Milwaukee, WI 53202 · 3.6 mi
Non-profit · 102 beds
- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Mercy Health Services's rating?
Mercy Health Services has 3 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Mercy Health Services receive?
Its most recent standard health inspection found 6 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Mercy Health Services accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mercy Health Services?
It is for profit - corporation and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mercy Health Services and how do I contact it?
Mercy Health Services is at 2727 W Mitchell St, Milwaukee, WI 53215. Phone: (414) 383-3699.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.