nursing home in Richland Center, WI

Pine Valley Community Village

25951 Circle View Lane, Richland Center, WI 53581 · (608) 647-2138

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★5
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Pine Valley Community Village at a glance

Pine Valley Community Village is a 80-bed government nursing home in Richland Center, Wisconsin (Richland County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Wisconsin average of 3.

Residents receive about 4.6 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 4.2 hours.

Its most recent standard health inspection (July 1, 2026) found 3 health citations. The Wisconsin average is 9.5.

Federal regulators fined it 2 times in the past three years, totaling $89,287.

Nursing staff turnover is 45% per year (state average 46.9%).

Facility details

Type
Nursing home
Ownership
Government - County
Beds
80
Certified for
Medicare and Medicaid
Medicare-certified since
August 1, 1984
Resident/family council
None
County
Richland County
CMS Certification Number
525365

Ratings

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.1 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.1 / 53.3 / 5Average

Staffing

This facility4.60 hrsWisconsin average4.21 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.60 hrs4.21 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.12 hrs0.99 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)3.05 hrs2.58 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.95 hrs3.77 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)45%46.9%45.8%Average
Registered nurse turnover (yearly) (lower is better)36.4%39.7%42.9%Better
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility3Wisconsin average9U.S. average9
Health citations in the most recent inspection: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)399Better
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)88.8100.380.6Worse

Penalties

This facility2Wisconsin average1U.S. average1
Fines in the past 3 years: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$89,287$48,150$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Certified beds8077107
Average residents per day675586
Occupancy83.6%74%80.9%

Long-stay residents

This facility3.4%Wisconsin average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.4%3.3%3.2%Average
Long-stay residents with pressure ulcers (lower is better)5.1%5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)24%15.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.7%2.7%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%2.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)13.1%16.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)7.5%18.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.5%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0.5%5.7%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)5.6%16.9%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)22.4%24.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.4%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.5%95.7%93.6%Average

Short-stay residents

This facility2.6%Wisconsin average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.6%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)94.3%82.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)97.8%86.5%82%Better

Inspection citations

State inspectors cited this home for 22 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
July 1, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 15, 2026
July 1, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected July 30, 2026
July 1, 2026
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected July 20, 2026
July 1, 2026
Fire safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies · Tag K0362
E
Potential harm, pattern
Corrected July 5, 2026
July 1, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected July 5, 2026
July 1, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected July 2, 2026
July 1, 2026
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected July 20, 2026
July 1, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 20, 2026
January 14, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 29, 2026
July 22, 2025
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
J
Immediate jeopardy, isolated
Corrected July 3, 2025
July 22, 2025
Complaint
Provide training in compliance and ethics.
Administration Deficiencies · Tag F0946
F
Potential harm, widespread
Corrected August 6, 2025
July 22, 2025
Complaint
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
F
Potential harm, widespread
Corrected August 6, 2025
July 22, 2025
Complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies · Tag F0941
F
Potential harm, widespread
Corrected August 6, 2025
July 22, 2025
Complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Tag F0944
F
Potential harm, widespread
Corrected August 6, 2025
July 22, 2025
Complaint
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Infection Control Deficiencies · Tag F0945
F
Potential harm, widespread
Corrected August 6, 2025
June 30, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
G
Actual harm, isolated
Corrected July 21, 2025
May 22, 2025
Fire safety
Establish methods for sharing information.
Emergency Preparedness Deficiencies · Tag E0033
F
Potential harm, widespread
Corrected June 20, 2025
May 22, 2025
Fire safety
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies · Tag E0013
F
Potential harm, widespread
Corrected June 20, 2025
May 22, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected June 20, 2025
May 22, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected June 20, 2025
May 22, 2025
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
E
Potential harm, pattern
Corrected June 20, 2025
May 22, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected June 20, 2025
May 22, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected June 20, 2025
May 22, 2025
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected June 20, 2025
May 22, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 13, 2025
May 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 13, 2025
March 31, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected April 18, 2025
March 31, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 18, 2025
March 31, 2025
Complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Tag F0729
D
Potential harm, isolated
Corrected April 18, 2025
March 31, 2025
Complaint
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected April 18, 2025
April 3, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected April 23, 2024
April 3, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected April 23, 2024
April 3, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected April 23, 2024
April 3, 2024
Fire safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies · Tag K0362
D
Potential harm, isolated
Corrected April 23, 2024
April 3, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 22, 2024
April 3, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 22, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $89,287 in fines.

DatePenaltyAmount / length
July 22, 2025Fine$14,901
March 31, 2025Fine$74,386

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COUNTY OF RICHLAND
Organization
5% or greater direct ownership interest100%03/09/1978
COUNTY OF RICHLAND
Organization
adp of the snfNOT APPLICABLE03/09/1978
PAULUS, BRITTANY
Individual
adp of the snfNOT APPLICABLE03/05/2025
SIDHU, SARFRAZ
Individual
adp of the snfNOT APPLICABLE01/01/2022
PAULUS, BRITTANY
Individual
corporate directorNOT APPLICABLE03/05/2025
CARROW, STEPHEN
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
COUEY, MARC
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
ENGEL, LARRY
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
FLEMING, JULIA
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
HENDRICKS, ALAYNE
Individual
managing control - governing bodyNOT APPLICABLE04/16/2025
KRAMER, SANDRA
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
MCKEE, RICHARD
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
MILLER, MARY
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
SCHOONOVER, RANDY
Individual
managing control - governing bodyNOT APPLICABLE05/20/2025
SEVERSON, KERRY
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
THOMPSON, TIFFANY
Individual
managing control - governing bodyNOT APPLICABLE10/20/2025
TURK, DAVID
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
WILLIAMSON, STEVE
Individual
managing control - governing bodyNOT APPLICABLE04/16/2024
COUNTY OF RICHLAND
Organization
operational/managerial controlNOT APPLICABLE03/09/1978
PAULUS, BRITTANY
Individual
operational/managerial controlNOT APPLICABLE03/05/2025
SIDHU, SARFRAZ
Individual
operational/managerial controlNOT APPLICABLE01/01/2022

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    ★★★★★5Much above average
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    ★★★★★1Much below average
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    • CMS high performer
    ★★★★★5Much above average
  5. Soldiers Grove Health Services

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  6. Elroy Health Services

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Frequently asked questions

What is Pine Valley Community Village's rating?

Pine Valley Community Village has 3 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.

How many inspection citations did Pine Valley Community Village receive?

Its most recent standard health inspection found 3 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.

Does Pine Valley Community Village accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Pine Valley Community Village?

It is government - county. The ownership section on this page lists the owners and managers reported to CMS.

Where is Pine Valley Community Village and how do I contact it?

Pine Valley Community Village is at 25951 Circle View Lane, Richland Center, WI 53581. Phone: (608) 647-2138.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.