nursing home in Lancaster, WI
Lancaster Health Services
1350 S Madison St, Lancaster, WI 53813 · (608) 723-4143
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lancaster Health Services at a glance
Lancaster Health Services is a 50-bed for-profit nursing home in Lancaster, Wisconsin (Grant County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.
Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (August 19, 2025) found 7 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 28% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- North Shore Healthcare
- Medicare-certified since
- March 1, 1984
- Resident/family council
- Resident
- County
- Grant County
- CMS Certification Number
- 525352
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.62 hrs | 4.21 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.99 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.21 hrs | 2.58 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.29 hrs | 3.77 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 28% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 96.3 | 100.3 | 80.6 | Worse |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 77 | 107 | |
| Average residents per day | 42 | 55 | 86 | |
| Occupancy | 84.2% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 23.9% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 17.5% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.2% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.5% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 10.2% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.7% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 23.3% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75.9% | 82.2% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.8% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 19, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 19, 2025 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 19, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | J Immediate jeopardy, isolated | Corrected September 16, 2025 |
| August 19, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 19, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 19, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 19, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 19, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 19, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected September 16, 2025 |
| February 19, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 18, 2025 |
| February 19, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 18, 2025 |
| August 27, 2024 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected September 27, 2024 |
| July 24, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 23, 2024 |
| July 24, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected August 23, 2024 |
| July 24, 2024 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | F Potential harm, widespread | Corrected August 23, 2024 |
| July 24, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected August 23, 2024 |
| July 24, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 23, 2024 |
| July 24, 2024 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected August 23, 2024 |
| July 24, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected March 5, 2024 |
| July 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 23, 2024 |
| July 24, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 23, 2024 |
| April 24, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 3, 2024 |
| April 6, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected April 17, 2023 |
| April 6, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected May 2, 2023 |
| April 6, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 2, 2023 |
| April 6, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected May 2, 2023 |
| April 6, 2023 Standard | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Tag F0888 | C No harm, widespread | Corrected April 6, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NSHR OPERATIONS LLC Organization | 5% or greater direct ownership interest | 100% | 10/01/2019 |
| ARROWHEAD 123 LLC Organization | 5% or greater indirect ownership interest | 10% | 10/01/2019 |
| MILLS, DAVID Individual | 5% or greater indirect ownership interest | 18% | 10/01/2019 |
| THE LANE MORRELL BOWEN TRUST Organization | 5% or greater indirect ownership interest | 10% | 10/01/2019 |
| CIBC BANK USA Organization | 5% or greater mortgage interest | NOT APPLICABLE | 12/31/2024 |
| CIBC BANK USA Organization | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| ARROWHEAD 123 LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| BAUMANN, TROY Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| BELONGIA, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 06/06/2025 |
| CONTINUUM THERAPY PARTNERS LLC Organization | adp of the snf | NOT APPLICABLE | 06/06/2025 |
| GEE, DARREN Individual | adp of the snf | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | adp of the snf | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| HORSTMAN, NATALIE Individual | adp of the snf | NOT APPLICABLE | 01/21/2026 |
| NORTH SHORE HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 06/06/2025 |
| NSH 1350 SOUTH MADISON STREET LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| NSH REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 06/06/2025 |
| PATZER, COLLEEN Individual | adp of the snf | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| SLANE, ERIC Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| THE LANE MORRELL BOWEN TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| WIPFLI LLP Organization | adp of the snf | NOT APPLICABLE | 06/06/2025 |
| BAUMANN, TROY Individual | corporate director | NOT APPLICABLE | 10/01/2019 |
| HOEHN, JEFFREY Individual | corporate director | NOT APPLICABLE | 12/01/2019 |
| BAUMANN, TROY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| BELONGIA, CHRISTINA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| CIBC BANK USA Organization | operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| CLIFTONLARSONALLEN LLP Organization | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| CONTINUUM THERAPY PARTNERS LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| GEE, DARREN Individual | operational/managerial control | NOT APPLICABLE | 11/30/2021 |
| GREER, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 11/29/2023 |
| HOEHN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| HORSTMAN, NATALIE Individual | operational/managerial control | NOT APPLICABLE | 01/21/2026 |
| NORTH SHORE HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| NSH REHAB LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| PATZER, COLLEEN Individual | operational/managerial control | NOT APPLICABLE | 02/14/2023 |
| PURTELL, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| SLANE, ERIC Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| WIPFLI LLP Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
Other nursing homes near Lancaster Health Services
- ★★★★★5Much above average
Dove Healthcare - Fennimore
1850 11th St, Fennimore, WI 53809 · 10.3 mi
For-profit · 50 beds · Part of Dove Healthcare
★★★★★2Below averageEdenbrook of Platteville
1300 N. Water St., Platteville, WI 53818 · 13.8 mi
For-profit · 80 beds · Part of Eden Senior Care
★★★★★4Above averageCare and Rehab - Boscobel
207 Parker St., Boscobel, WI 53805 · 20.4 mi
For-profit · 50 beds · Part of Care & Rehab
★★★★★4Above averageGuttenberg Care Center
1315 Acre Street, Guttenberg, IA 52052 · 20.5 mi
For-profit · 46 beds · Part of Legacy Healthcare
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
Frequently asked questions
What is Lancaster Health Services's rating?
Lancaster Health Services has 2 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Lancaster Health Services receive?
Its most recent standard health inspection found 7 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Lancaster Health Services accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lancaster Health Services?
It is for profit - limited liability company and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lancaster Health Services and how do I contact it?
Lancaster Health Services is at 1350 S Madison St, Lancaster, WI 53813. Phone: (608) 723-4143.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.