nursing home in Lancaster, WI

Lancaster Health Services

1350 S Madison St, Lancaster, WI 53813 · (608) 723-4143

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★4
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Lancaster Health Services at a glance

Lancaster Health Services is a 50-bed for-profit nursing home in Lancaster, Wisconsin (Grant County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.

Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.2 hours.

Its most recent standard health inspection (August 19, 2025) found 7 health citations. The Wisconsin average is 9.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 28% per year (state average 46.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
50
Certified for
Medicare and Medicaid
Chain / affiliated entity
North Shore Healthcare
Medicare-certified since
March 1, 1984
Resident/family council
Resident
County
Grant County
CMS Certification Number
525352

Ratings

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.1 / 53.8 / 5Worse

Staffing

This facility3.62 hrsWisconsin average4.21 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.62 hrs4.21 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.69 hrs0.99 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.21 hrs2.58 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.29 hrs3.77 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)28%46.9%45.8%Better
Registered nurse turnover (yearly) (lower is better)28.6%39.7%42.9%Better
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility7Wisconsin average9U.S. average9
Health citations in the most recent inspection: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)799Better
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)96.3100.380.6Worse

Penalties

This facility0Wisconsin average1U.S. average1
Fines in the past 3 years: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$48,150$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Certified beds5077107
Average residents per day425586
Occupancy84.2%74%80.9%

Long-stay residents

This facility5%Wisconsin average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5%3.3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.5%5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)23.9%15.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%2.7%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.2%2.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)17.5%16.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)20.2%18.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)2.5%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)10.2%5.7%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.7%16.9%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)23.3%24.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)94.7%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%95.7%93.6%Better

Short-stay residents

This facility1.8%Wisconsin average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Wisconsin and U.S. averages
MeasureThis facilityWisconsin avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)75.9%82.2%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)93.8%86.5%82%Better

Inspection citations

State inspectors cited this home for 18 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
August 19, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected September 18, 2025
August 19, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected September 18, 2025
August 19, 2025
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected September 18, 2025
August 19, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected September 18, 2025
August 19, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected September 18, 2025
August 19, 2025
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
D
Potential harm, isolated
Corrected September 18, 2025
August 19, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected September 18, 2025
August 19, 2025
Fire safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies · Tag K0343
D
Potential harm, isolated
Corrected September 18, 2025
August 19, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
J
Immediate jeopardy, isolated
Corrected September 16, 2025
August 19, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 16, 2025
August 19, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected September 16, 2025
August 19, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 16, 2025
August 19, 2025
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected September 16, 2025
August 19, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected September 16, 2025
August 19, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected September 16, 2025
February 19, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 18, 2025
February 19, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 18, 2025
August 27, 2024
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected September 27, 2024
July 24, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected August 23, 2024
July 24, 2024
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected August 23, 2024
July 24, 2024
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
F
Potential harm, widespread
Corrected August 23, 2024
July 24, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected August 23, 2024
July 24, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected August 23, 2024
July 24, 2024
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
E
Potential harm, pattern
Corrected August 23, 2024
July 24, 2024
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected March 5, 2024
July 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 23, 2024
July 24, 2024
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected August 23, 2024
April 24, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 3, 2024
April 6, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected April 17, 2023
April 6, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected May 2, 2023
April 6, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 2, 2023
April 6, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected May 2, 2023
April 6, 2023
Standard
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · Tag F0888
C
No harm, widespread
Corrected April 6, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NSHR OPERATIONS LLC
Organization
5% or greater direct ownership interest100%10/01/2019
ARROWHEAD 123 LLC
Organization
5% or greater indirect ownership interest10%10/01/2019
MILLS, DAVID
Individual
5% or greater indirect ownership interest18%10/01/2019
THE LANE MORRELL BOWEN TRUST
Organization
5% or greater indirect ownership interest10%10/01/2019
CIBC BANK USA
Organization
5% or greater mortgage interestNOT APPLICABLE12/31/2024
CIBC BANK USA
Organization
5% or greater security interestNOT APPLICABLE12/31/2024
ARROWHEAD 123 LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
BAUMANN, TROY
Individual
adp of the snfNOT APPLICABLE12/01/2019
BELONGIA, CHRISTINA
Individual
adp of the snfNOT APPLICABLE12/01/2019
CLIFTONLARSONALLEN LLP
Organization
adp of the snfNOT APPLICABLE06/06/2025
CONTINUUM THERAPY PARTNERS LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
GEE, DARREN
Individual
adp of the snfNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
adp of the snfNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
adp of the snfNOT APPLICABLE12/01/2019
HORSTMAN, NATALIE
Individual
adp of the snfNOT APPLICABLE01/21/2026
NORTH SHORE HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
NSH 1350 SOUTH MADISON STREET LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
NSH REHAB LLC
Organization
adp of the snfNOT APPLICABLE06/06/2025
PATZER, COLLEEN
Individual
adp of the snfNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
adp of the snfNOT APPLICABLE12/01/2019
SLANE, ERIC
Individual
adp of the snfNOT APPLICABLE02/01/2023
THE LANE MORRELL BOWEN TRUST
Organization
adp of the snfNOT APPLICABLE12/01/2019
WIPFLI LLP
Organization
adp of the snfNOT APPLICABLE06/06/2025
BAUMANN, TROY
Individual
corporate directorNOT APPLICABLE10/01/2019
HOEHN, JEFFREY
Individual
corporate directorNOT APPLICABLE12/01/2019
BAUMANN, TROY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
BELONGIA, CHRISTINA
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
CIBC BANK USA
Organization
operational/managerial controlNOT APPLICABLE12/31/2024
CLIFTONLARSONALLEN LLP
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
CONTINUUM THERAPY PARTNERS LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
GEE, DARREN
Individual
operational/managerial controlNOT APPLICABLE11/30/2021
GREER, LAUREN
Individual
operational/managerial controlNOT APPLICABLE11/29/2023
HOEHN, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
HORSTMAN, NATALIE
Individual
operational/managerial controlNOT APPLICABLE01/21/2026
NORTH SHORE HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
NSH REHAB LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2025
PATZER, COLLEEN
Individual
operational/managerial controlNOT APPLICABLE02/14/2023
PURTELL, BRIAN
Individual
operational/managerial controlNOT APPLICABLE12/01/2019
SLANE, ERIC
Individual
operational/managerial controlNOT APPLICABLE02/01/2023
WIPFLI LLP
Organization
operational/managerial controlNOT APPLICABLE02/01/2025

Other nursing homes near Lancaster Health Services

  1. Orchard Manor

    8800 Hwy 61, Lancaster, WI 53813 · 1.4 mi

    Government · 74 beds

    • CMS high performer
    ★★★★★5Much above average
  2. Dove Healthcare - Fennimore

    1850 11th St, Fennimore, WI 53809 · 10.3 mi

    For-profit · 50 beds · Part of Dove Healthcare

    ★★★★★2Below average
  3. Edenbrook of Platteville

    1300 N. Water St., Platteville, WI 53818 · 13.8 mi

    For-profit · 80 beds · Part of Eden Senior Care

    ★★★★★4Above average
  4. Care and Rehab - Boscobel

    207 Parker St., Boscobel, WI 53805 · 20.4 mi

    For-profit · 50 beds · Part of Care & Rehab

    ★★★★★4Above average
  5. Guttenberg Care Center

    1315 Acre Street, Guttenberg, IA 52052 · 20.5 mi

    For-profit · 46 beds · Part of Legacy Healthcare

    • CMS high performer
    ★★★★★5Much above average
  6. Stonehill Care Center

    3485 Windsor Avenue, Dubuque, IA 52001 · 21.1 mi

    Non-profit · 185 beds

    ★★★★★4Above average

All nursing homes in Lancaster, WI · Compare side by side

Frequently asked questions

What is Lancaster Health Services's rating?

Lancaster Health Services has 2 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.

How many inspection citations did Lancaster Health Services receive?

Its most recent standard health inspection found 7 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.

Does Lancaster Health Services accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Lancaster Health Services?

It is for profit - limited liability company and part of North Shore Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Lancaster Health Services and how do I contact it?

Lancaster Health Services is at 1350 S Madison St, Lancaster, WI 53813. Phone: (608) 723-4143.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.