nursing home in Wausau, WI
North Central Health Care
2400 Marshall Street, Ste A, Wausau, WI 54403 · (715) 841-5178
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Central Health Care at a glance
North Central Health Care is a 159-bed government nursing home in Wausau, Wisconsin (Marathon County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.
Residents receive about 4.3 hours of nursing care per day (1.4 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (August 21, 2025) found 14 health citations. The Wisconsin average is 9.5.
Federal regulators fined it 2 times in the past three years, totaling $56,244.
Nursing staff turnover is 36.5% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 159
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Marathon County
- CMS Certification Number
- 525132
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.29 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.41 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.63 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.83 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 36.5% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.2% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 91 | 100.3 | 80.6 | Worse |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $56,244 | $48,150 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 159 | 77 | 107 | |
| Average residents per day | 128 | 55 | 86 | |
| Occupancy | 80.7% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.2% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.4% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.6% | 16.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10% | 18.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.4% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.3% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.6% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99.2% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.8% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.7% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 97% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.7% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 17, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 15, 2026 |
| August 21, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | E Potential harm, pattern | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected September 11, 2025 |
| August 21, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 21, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 21, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 21, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected September 18, 2025 |
| September 10, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 19, 2024 |
| June 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 31, 2024 |
| June 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 31, 2024 |
| June 6, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 31, 2024 |
| March 19, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 7, 2024 |
| May 17, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected June 5, 2023 |
| May 17, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $56,244 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 21, 2025 | Fine | $42,617 |
| September 10, 2024 | Fine | $13,627 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HUMAN SERVICES BOARD SERVING NORTH CENTRAL HEALTH CARE FACILITY Organization | 5% or greater direct ownership interest | 100% | 04/01/1976 |
| HAKE, JASON Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
| OLSEN, GARY Individual | corporate director | NOT APPLICABLE | 12/29/2022 |
| OLSEN, GARY Individual | corporate officer | NOT APPLICABLE | 12/29/2022 |
| OLSEN, GARY Individual | operational/managerial control | NOT APPLICABLE | 12/29/2022 |
| HAKE, JASON Individual | w-2 managing employee | NOT APPLICABLE | 10/01/2023 |
| OLSEN, GARY Individual | w-2 managing employee | NOT APPLICABLE | 12/29/2022 |
Other nursing homes near North Central Health Care
Amethyst Health of Wausau
1010 E Wausau Ave, Wausau, WI 54403 · 1.2 mi
For-profit · 80 beds
- Special Focus candidate
- Abuse citation
★★★★★1Much below averageWood Aven Health and Rehabilitation
1821 N 4th Ave, Wausau, WI 54401 · 2.8 mi
For-profit · 82 beds · Part of The Ensign Group
★★★★★3AverageWausau Manor Health Services
3107 Westhill Dr, Wausau, WI 54401 · 3.8 mi
For-profit · 68 beds · Part of North Shore Healthcare
★★★★★4Above averageRennes Health and Rehab Center-Weston
4810 Barbican Ave, Weston, WI 54476 · 4.6 mi
For-profit · 130 beds · Part of Rennes Group
- CMS high performer
★★★★★5Much above averagePride Tlc Therapy and Living Campus
7805 Birch St, Weston, WI 54476 · 5.3 mi
For-profit · 25 beds
- CMS high performer
★★★★★5Much above averagePine Crest Health and Memory Care
2100 E Sixth St, Merrill, WI 54452 · 15.9 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★3Average
Frequently asked questions
What is North Central Health Care's rating?
North Central Health Care has 2 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did North Central Health Care receive?
Its most recent standard health inspection found 14 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does North Central Health Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns North Central Health Care?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is North Central Health Care and how do I contact it?
North Central Health Care is at 2400 Marshall Street, Ste A, Wausau, WI 54403. Phone: (715) 841-5178.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.