nursing home in Huntington, WV

Heritage Center

101-13th Street, Huntington, WV 25701 · (304) 525-7622

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Heritage Center at a glance

Heritage Center is a 160-bed for-profit nursing home in Huntington, West Virginia (Cabell County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the West Virginia average of 3.

Residents receive about 3.5 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (September 30, 2025) found 18 health citations. The West Virginia average is 11.7.

Federal regulators fined it 2 times in the past three years, totaling $110,933.

Nursing staff turnover is 43.9% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
160
Certified for
Medicare and Medicaid
Chain / affiliated entity
Genesis Healthcare
Medicare-certified since
January 1, 1978
Resident/family council
Resident
County
Cabell County
CMS Certification Number
515060

Ratings

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.6 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 52.9 / 53.3 / 5Worse

Staffing

This facility3.47 hrsWest Virginia average3.67 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.47 hrs3.67 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.67 hrs0.73 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)1.86 hrs2.04 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.12 hrs3.17 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)43.9%44.1%45.8%Average
Registered nurse turnover (yearly) (lower is better)53.6%42.4%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility18West Virginia average12U.S. average9
Health citations in the most recent inspection: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)18129Worse
Citations from complaint investigations (latest cycle) (lower is better)733Worse
Weighted health inspection score ⓘ (lower is better)279.8114.180.6Worse

Penalties

This facility2West Virginia average1U.S. average1
Fines in the past 3 years: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$110,933$29,505$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Certified beds16087107
Average residents per day1567886
Occupancy97.2%90.7%80.9%

Long-stay residents

This facility5.8%West Virginia average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.8%4.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.8%4.2%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)11%13.4%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.5%1.6%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)11.7%14.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)12.3%15.9%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.1%6.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)3.4%7.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)45.2%27%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)25.6%22.1%19%Worse
Long-stay residents given a flu vaccine (higher is better)99.3%97.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%96.4%93.6%Better

Short-stay residents

This facility0%West Virginia average1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)79.1%79.4%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)94.9%79.1%82%Better

Inspection citations

State inspectors cited this home for 74 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
May 20, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected May 18, 2026
May 20, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected June 18, 2026
May 20, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected June 18, 2026
May 20, 2026
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected June 18, 2026
September 30, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected December 2, 2025
September 30, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected December 2, 2025
September 30, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected December 2, 2025
September 30, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected December 2, 2025
September 30, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected December 2, 2025
September 30, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected December 2, 2025
September 30, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
D
Potential harm, isolated
Corrected December 2, 2025
September 30, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 25, 2025
September 30, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 25, 2025
September 30, 2025
Standard
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected November 25, 2025
September 30, 2025
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected November 25, 2025
September 30, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected November 25, 2025
September 30, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected November 25, 2025
September 30, 2025
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected November 25, 2025
May 1, 2024
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
K
Immediate jeopardy, pattern
Corrected May 1, 2024
May 1, 2024
Complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
E
Potential harm, pattern
Corrected May 1, 2024
March 27, 2024
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
F
Potential harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected April 10, 2024
March 27, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected April 10, 2024
March 27, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected April 10, 2024
March 27, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected April 10, 2024
March 27, 2024
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
C
No harm, widespread
Corrected April 10, 2024
March 27, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
B
No harm, pattern
Corrected April 10, 2024
March 27, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
K
Immediate jeopardy, pattern
Corrected April 30, 2024
March 27, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected June 14, 2024
March 27, 2024
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
F
Potential harm, widespread
Corrected April 30, 2024
March 27, 2024
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
F
Potential harm, widespread
Corrected April 30, 2024
March 27, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected April 30, 2024
March 27, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected June 14, 2024
March 27, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
D
Potential harm, isolated
Corrected April 30, 2024
March 27, 2024
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected April 30, 2024
January 23, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected February 22, 2024
January 23, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected February 22, 2024
January 23, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected February 22, 2024
January 23, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected February 22, 2024
January 23, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 22, 2024
January 23, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected February 22, 2024
January 23, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected February 22, 2024
January 23, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 22, 2024
September 25, 2023
Complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected November 2, 2023
September 25, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected November 2, 2023
September 11, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected October 3, 2023
September 11, 2023
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 3, 2023
August 10, 2022
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected September 26, 2022
August 10, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected September 26, 2022
August 10, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected September 26, 2022
August 10, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected September 26, 2022
August 10, 2022
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected September 26, 2022
August 10, 2022
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 15, 2022
August 10, 2022
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 15, 2022
August 10, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 15, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $110,933 in fines.

DatePenaltyAmount / length
May 20, 2026Fine$19,413
March 26, 2024Fine$91,520

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GENESIS WV HOLDINGS LLC
Organization
5% or greater direct ownership interest100%04/01/2011
FC-GEN OPERATIONS INVESTMENT LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HEALTHCARE INC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HOLDINGS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS OPERATIONS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS II LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS I LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GHC HOLDINGS LLC
Organization
5% or greater indirect ownership interest—02/02/2015
SUN HEALTHCARE GROUP INC
Organization
5% or greater indirect ownership interest—02/02/2015
WHITMAN, ARNOLD
Individual
5% or greater indirect ownership interest—02/02/2015
JEFFREY, JENNIFER
Individual
adp of the snfNOT APPLICABLE03/06/2025
PINSON, CYNTHIA
Individual
adp of the snfNOT APPLICABLE03/06/2025
BERG, MICHAEL
Individual
corporate officerNOT APPLICABLE03/02/2015
BRIDGEFORD, LAURA
Individual
corporate officerNOT APPLICABLE04/01/2024
MENDELSON, AVI
Individual
corporate officerNOT APPLICABLE06/01/2024
JEFFREY, JENNIFER
Individual
operational/managerial controlNOT APPLICABLE01/06/2023
PINSON, CYNTHIA
Individual
operational/managerial controlNOT APPLICABLE06/05/2020

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  5. Wayne Healthcare Center

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    ★★★★★5Much above average
  6. Woodland Oaks

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Frequently asked questions

What is Heritage Center's rating?

Heritage Center has 1 out of 5 stars on the CMS overall star rating. The average for West Virginia nursing homes is 3 stars.

How many inspection citations did Heritage Center receive?

Its most recent standard health inspection found 18 citations, compared with a West Virginia average of 11.7. Every citation is listed on this page with its severity.

Does Heritage Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Heritage Center?

It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Heritage Center and how do I contact it?

Heritage Center is at 101-13th Street, Huntington, WV 25701. Phone: (304) 525-7622.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.