nursing home in Walla Walla, WA
Park Manor Rehabilitation Ctr
1710 Plaza Way, Walla Walla, WA 99362 · (509) 529-4218
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Park Manor Rehabilitation Ctr at a glance
Park Manor Rehabilitation Ctr is a 99-bed for-profit nursing home in Walla Walla, Washington (Walla Walla County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Washington average of 3.3.
Residents receive about 4.3 hours of nursing care per day (1.2 of them from registered nurses), close to the state average of 4.4 hours.
Its most recent standard health inspection (May 15, 2026) found 2 health citations. The Washington average is 15.8.
Federal regulators fined it 1 time in the past three years, totaling $28,106.
Nursing staff turnover is 30.4% per year (state average 45.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- November 1, 1972
- Resident/family council
- Resident
- County
- Walla Walla County
- CMS Certification Number
- 505074
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.33 hrs | 4.36 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.23 hrs | 0.94 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.63 hrs | 2.66 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.62 hrs | 3.80 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 30.4% | 45.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 45.4% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 21 | 116.6 | 80.6 | Better |
Penalties
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $28,106 | $52,633 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 97 | 107 | |
| Average residents per day | 77 | 76 | 86 | |
| Occupancy | 77.4% | 79.4% | 80.9% |
Long-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.9% | 2.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.8% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 15.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 23.4% | 14.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.6% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.4% | 5.5% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 5% | 17.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.7% | 12.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.7% | 22.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.8% | 82% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 88.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 33 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | D Potential harm, isolated | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected June 10, 2026 |
| May 15, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 10, 2026 |
| May 15, 2026 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected June 15, 2026 |
| May 15, 2026 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected June 15, 2026 |
| March 28, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected April 2, 2025 |
| March 28, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected April 28, 2025 |
| March 28, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 28, 2025 |
| March 28, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 2, 2025 |
| March 28, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 28, 2025 |
| March 28, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected April 28, 2025 |
| March 28, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 28, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 28, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 28, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 28, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected April 30, 2025 |
| March 28, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 30, 2025 |
| March 28, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected April 30, 2025 |
| March 28, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 30, 2025 |
| February 28, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 24, 2024 |
| February 28, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected April 24, 2024 |
| February 28, 2024 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 28, 2024 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 28, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected April 15, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $28,106 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 28, 2025 | Fine | $28,106 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CTR PARTNERSHIP LP Organization | 5% or greater direct ownership interest | 100% | 01/01/2022 |
| CARETRUST GP LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| CARETRUST REIT INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| CTR PARTNERSHIP LP Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/01/2000 |
| FLINDERS, BEN Individual | adp of the snf | NOT APPLICABLE | 05/21/2015 |
| JENKINS, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| PLAZA HEALTH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 07/22/2011 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| FARNSWORTH, STEPHEN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/15/2025 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/15/2025 |
| BURNAM, SOON Individual | managing control - governing body | NOT APPLICABLE | 05/01/2018 |
| FLINDERS, BEN Individual | managing control - governing body | NOT APPLICABLE | 05/21/2015 |
| JENKINS, CHRISTOPHER Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| FLINDERS, BEN Individual | operational/managerial control | NOT APPLICABLE | 05/21/2015 |
| JENKINS, CHRISTOPHER Individual | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| MANSBACH HEALTH TOOLS LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2000 |
Other nursing homes near Park Manor Rehabilitation Ctr
Regency at the Park
1440 SE Garrison Village Way, College Place, WA 99324 · under 1 mi
For-profit · 106 beds · Part of Regency Pacific Management
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
Washington State Walla Walla Veterans Home
92 Wainwright Drive, Walla Walla, WA 99362 · 2.4 mi
Government · 80 beds
★★★★★4Above averageMilton Freewater Health and Rehabilitation
120 Elzora Street, Milton Freewater, OR 97862 · 7.8 mi
For-profit · 70 beds · Part of Evergreen Healthcare Group
- Abuse citation
★★★★★3AverageWillowbrook Post Acute
707 SW 37th Street, Pendleton, OR 97801 · 35.3 mi
For-profit · 59 beds · Part of Pacs Group
- Abuse citation
★★★★★1Much below averageLife Care Center of Kennewick
1508 West Seventh Avenue, Kennewick, WA 99336 · 39.3 mi
For-profit · 136 beds · Part of Life Care Centers of America
- Abuse citation
★★★★★3Average
Frequently asked questions
What is Park Manor Rehabilitation Ctr's rating?
Park Manor Rehabilitation Ctr has 5 out of 5 stars on the CMS overall star rating. The average for Washington nursing homes is 3.3 stars.
How many inspection citations did Park Manor Rehabilitation Ctr receive?
Its most recent standard health inspection found 2 citations, compared with a Washington average of 15.8. Every citation is listed on this page with its severity.
Does Park Manor Rehabilitation Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Park Manor Rehabilitation Ctr?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Park Manor Rehabilitation Ctr and how do I contact it?
Park Manor Rehabilitation Ctr is at 1710 Plaza Way, Walla Walla, WA 99362. Phone: (509) 529-4218.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.