nursing home in Harrisonburg, VA
Vmrc, Complete Living Care
1475 Virginia Avenue, Harrisonburg, VA 22802 · (540) 564-3500
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Vmrc, Complete Living Care at a glance
Vmrc, Complete Living Care is a 120-bed non-profit nursing home in Harrisonburg, Virginia (Rockingham County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Virginia average of 3.
Its most recent standard health inspection (March 15, 2023) found 5 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 28, 2005
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Rockingham County
- CMS Certification Number
- 495385
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 106 | 99 | 86 | |
| Occupancy | 88.6% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.4% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 10.3% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 8.1% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 22.3% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.8% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.5% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.5% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.9% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.7% | 90.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.1% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 15, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 12, 2023 |
| March 15, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected May 12, 2023 |
| March 15, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 12, 2023 |
| March 15, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 12, 2023 |
| March 15, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected May 12, 2023 |
| July 21, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected August 5, 2021 |
| July 21, 2021 Fire safety | Have proper power supply for life support equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0915 | D Potential harm, isolated | Corrected August 5, 2021 |
| July 21, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 20, 2021 |
| November 29, 2018 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected March 12, 2019 |
| November 29, 2018 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 12, 2019 |
| November 29, 2018 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected February 11, 2019 |
| November 29, 2018 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected January 11, 2019 |
| November 29, 2018 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 11, 2019 |
| November 29, 2018 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 11, 2019 |
| November 29, 2018 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 11, 2019 |
| November 29, 2018 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 11, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| THORPE, REBECCA Individual | adp of the snf | NOT APPLICABLE | 12/27/2024 |
| VIRGINIA MENNONITE RETIREMENT COMMUNITY INC Organization | adp of the snf | NOT APPLICABLE | 11/15/2024 |
| BERT, DARYL Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| BLOSSER, KELLY Individual | corporate director | NOT APPLICABLE | 04/01/2021 |
| BLOSSER, MYRON Individual | corporate director | NOT APPLICABLE | 04/01/2022 |
| BOSHART-YODER, TERESA Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| HARTMAN, JACQUELINE Individual | corporate director | NOT APPLICABLE | 04/01/2014 |
| HOLLAR, HUNTER Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| KING, DEBRA Individual | corporate director | NOT APPLICABLE | 04/01/2021 |
| SEITZ, RANDY Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| SMUCKER, DAVID Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| YODER, LAURA Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| BELL, DONALD Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| PIPER, MICHAEL Individual | corporate officer | NOT APPLICABLE | 11/08/2002 |
| THORPE, REBECCA Individual | corporate officer | NOT APPLICABLE | 03/12/2018 |
| BERT, DARYL Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| BLOSSER, KELLY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| BLOSSER, MYRON Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| BOSHART-YODER, TERESA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| HARTMAN, JACQUELINE Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| HOLLAR, HUNTER Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| KING, DEBRA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| SEITZ, RANDY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| SMUCKER, DAVID Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| YODER, LAURA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| BELL, DONALD Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| BERT, DARYL Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| BLOSSER, KELLY Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| BLOSSER, MYRON Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| BOSHART-YODER, TERESA Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| HARTMAN, JACQUELINE Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| HOLLAR, HUNTER Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| KING, DEBRA Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| PIPER, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| SEITZ, RANDY Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| SMUCKER, DAVID Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| THORPE, REBECCA Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
| VIRGINIA MENNONITE RETIREMENT COMMUNITY INC Organization | operational/managerial control | NOT APPLICABLE | 10/01/1988 |
| YODER, LAURA Individual | operational/managerial control | NOT APPLICABLE | 11/15/2024 |
Other nursing homes near Vmrc, Complete Living Care
Sunnyside Presbyterian Retirement Community
3935 Sunnyside Drive, Suite A, Harrisonburg, VA 22801 · 2.8 mi
Non-profit · 84 beds
- CMS high performer
★★★★★5Much above averageHarrisonburg Hlth & Rehab Cntr
1225 Reservoir Street, Harrisonburg, VA 22801 · 3.1 mi
For-profit · 180 beds · Part of Lifeworks Rehab
- Abuse citation
★★★★★1Much below averageBlue Ridge Rehabilitation and Nursing
94 South Avenue, Harrisonburg, VA 22801 · 3.4 mi
For-profit · 117 beds · Part of Eastern Healthcare Group
★★★★★2Below average- ★★★★★4Above average
Life Care Center of New Market
315 East Lee Highway, New Market, VA 22844 · 16.3 mi
For-profit · 118 beds · Part of Life Care Centers of America
★★★★★5Much above averageKings Daughters Community Health & Rehab
1410 North Augusta Street, Staunton, VA 24401 · 24.6 mi
For-profit · 117 beds · Part of Avardis Health
- Abuse citation
★★★★★1Much below average
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Frequently asked questions
What is Vmrc, Complete Living Care's rating?
Vmrc, Complete Living Care has 3 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Vmrc, Complete Living Care receive?
Its most recent standard health inspection found 5 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Vmrc, Complete Living Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Vmrc, Complete Living Care?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Vmrc, Complete Living Care and how do I contact it?
Vmrc, Complete Living Care is at 1475 Virginia Avenue, Harrisonburg, VA 22802. Phone: (540) 564-3500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.