nursing home in Williamsburg, VA
Woodhaven Hall at Williamsburg Landing
5500 Williamsburg Landing Dr, Williamsburg, VA 23185 · (757) 258-2196
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Woodhaven Hall at Williamsburg Landing at a glance
Woodhaven Hall at Williamsburg Landing is a 73-bed non-profit nursing home in Williamsburg, Virginia (James City County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Virginia average of 3.
Residents receive about 5.4 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (February 27, 2026) found 6 health citations. The Virginia average is 14.4.
Federal regulators fined it 1 time in the past three years, totaling $36,374.
Nursing staff turnover is 39.7% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 73
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 17, 1988
- Continuing care retirement community
- Yes
- Resident/family council
- None
- County
- James City County
- CMS Certification Number
- 495184
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.40 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.20 hrs | 0.69 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.90 hrs | 2.07 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.73 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 39.7% | 48.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 48.2% | 42.9% | Average |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 96.3 | 122.3 | 80.6 | Worse |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $36,374 | $23,688 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 73 | 113 | 107 | |
| Average residents per day | 41 | 99 | 86 | |
| Occupancy | 55.9% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.5% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.7% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.6% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 18.7% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21.2% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.7% | 20.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 17.8% | 21.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 72.7% | 94% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 65.1% | 90.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 81.1% | 73.6% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 63% | 73.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected April 10, 2026 |
| February 27, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 10, 2026 |
| February 27, 2026 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 10, 2026 |
| February 27, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 10, 2026 |
| February 27, 2026 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected April 10, 2026 |
| February 27, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 13, 2026 |
| August 19, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected January 16, 2023 |
| August 19, 2022 Fire safety | Meet fire sprinkler requirement for tall buildings. Miscellaneous Deficiencies · Tag K0400 | D Potential harm, isolated | Corrected January 16, 2023 |
| August 19, 2022 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected September 20, 2022 |
| August 19, 2022 Standard | Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886 | F Potential harm, widespread | Corrected September 20, 2022 |
| August 19, 2022 Standard | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Tag F0888 | E Potential harm, pattern | Corrected September 20, 2022 |
| August 19, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 20, 2022 |
| August 19, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 20, 2022 |
| May 31, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 12, 2019 |
| May 31, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 12, 2019 |
| May 31, 2019 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 31, 2019 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | B No harm, pattern | Corrected July 12, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $36,374 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 27, 2026 | Fine | $36,374 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BRODY, ALLISON Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| BUCKLESS, DONALD Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| CANFIELD, LOUISE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| DAVIS, ELIZABETH Individual | corporate director | NOT APPLICABLE | 09/01/2014 |
| GEDDY, VERNON Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| GERHARDT, PAUL Individual | corporate director | NOT APPLICABLE | 09/01/2009 |
| HARSHAW, CONNIE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| LAMBERT, MATTHEW Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| PARKS, JUANITA Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| STORER, GREG Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| WILLIAMS, MIKE Individual | corporate director | NOT APPLICABLE | 05/17/2021 |
| ZEIDLER, JEANNE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| DRISCOLL, EDWARD Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| FOX, MICHAEL Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| HILL, TERRY Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| KNUDSON, JUDY Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MILLS, TIMOTHY Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| PITTMAN, CARLANE Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| RANDALL, BRANDON Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| SMITH, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| STABLER, SCOTT Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| UNDERWOOD, ROBERT Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| ADAMS, VONNIE Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2022 |
| BATES, LISA Individual | w-2 managing employee | NOT APPLICABLE | 09/01/2014 |
| BECKE, RACHEL Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2024 |
| PARKS, JUANITA Individual | w-2 managing employee | NOT APPLICABLE | 09/01/2014 |
| WILLIAMS, MIKE Individual | w-2 managing employee | NOT APPLICABLE | 05/17/2021 |
| WILLIAMS, SUZANNE Individual | w-2 managing employee | NOT APPLICABLE | 01/22/2024 |
| WOLFE, SALLY Individual | w-2 managing employee | NOT APPLICABLE | 09/01/2009 |
Other nursing homes near Woodhaven Hall at Williamsburg Landing
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★★★★★4Above averageWilliamsburg Post Acute & Rehabilitation
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★★★★★3AverageRiverside Lifelong Health & Rehabilitation Patri
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★★★★★4Above averageWindsormeade of Williamsburg
3900 Windsor Hall Drive, Williamsburg, VA 23188 · 5.8 mi
Non-profit · 22 beds
- CMS high performer
★★★★★5Much above averageYork Post Acute
113 Battle Road, Yorktown, VA 23692 · 13.6 mi
For-profit · 80 beds · Part of Marquis Health Services
- Abuse citation
- New owner (last 12 months)
★★★★★2Below averageOld Dominion Rehabilitation and Nursing
4 Ridgewood Parkway, Newport News, VA 23602 · 13.9 mi
For-profit · 115 beds · Part of Eastern Healthcare Group
- Abuse citation
★★★★★1Much below average
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Frequently asked questions
What is Woodhaven Hall at Williamsburg Landing's rating?
Woodhaven Hall at Williamsburg Landing has 3 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Woodhaven Hall at Williamsburg Landing receive?
Its most recent standard health inspection found 6 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Woodhaven Hall at Williamsburg Landing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Woodhaven Hall at Williamsburg Landing?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Woodhaven Hall at Williamsburg Landing and how do I contact it?
Woodhaven Hall at Williamsburg Landing is at 5500 Williamsburg Landing Dr, Williamsburg, VA 23185. Phone: (757) 258-2196.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.