nursing home in St. Albans, VT
The Villa Rehab
7 Forest Hill Drive, St. Albans, VT 05478 · (802) 524-3498
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★3
- Special Focus candidate
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Villa Rehab at a glance
The Villa Rehab is a 30-bed for-profit nursing home in St. Albans, Vermont (Franklin County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Vermont average of 2.9.
Residents receive about 5.1 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (July 30, 2025) found 13 health citations. The Vermont average is 7.8.
Federal regulators fined it 2 times in the past three years, totaling $37,040.
Nursing staff turnover is 61% per year (state average 55.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 30
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 1, 1998
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 475055
Ratings
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.08 hrs | 4.22 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.34 hrs | 0.80 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.21 hrs | 2.54 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.17 hrs | 3.66 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 61% | 55.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 64.3% | 39.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 150 | 103.1 | 80.6 | Worse |
Penalties
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $37,040 | $87,304 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 30 | 89 | 107 | |
| Average residents per day | 22 | 74 | 86 | |
| Occupancy | 74% | 85.1% | 80.9% |
Long-stay residents
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 23.9% | 5.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 5.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 8.6% | 19.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.9% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20% | 19.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.4% | 17.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.9% | 6.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.6% | 13% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.7% | 16.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.4% | 26.8% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 94.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.8% | 78.5% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.6% | 83.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 26, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 15, 2026 |
| May 26, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 15, 2026 |
| March 5, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 15, 2026 |
| March 5, 2026 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected April 5, 2026 |
| July 30, 2025 Standard | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. Infection Control Deficiencies · Tag F0945 | F Potential harm, widespread | Corrected September 9, 2025 |
| July 30, 2025 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected August 29, 2025 |
| July 30, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected September 5, 2025 |
| July 30, 2025 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | F Potential harm, widespread | Corrected August 29, 2025 |
| July 30, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 29, 2025 |
| July 30, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | F Potential harm, widespread | Corrected September 9, 2025 |
| July 30, 2025 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | F Potential harm, widespread | Corrected September 4, 2025 |
| July 30, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | F Potential harm, widespread | Corrected September 5, 2025 |
| July 30, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected September 4, 2025 |
| July 30, 2025 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected August 29, 2025 |
| July 30, 2025 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected August 29, 2025 |
| July 30, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 29, 2025 |
| July 30, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 5, 2025 |
| July 31, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 6, 2024 |
| July 31, 2024 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | F Potential harm, widespread | Corrected August 1, 2024 |
| July 31, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | F Potential harm, widespread | Corrected July 31, 2024 |
| July 31, 2024 Standard | Provide behavior health training consistent with the requirements and as determined by a facility assessment. Administration Deficiencies · Tag F0949 | E Potential harm, pattern | Corrected September 3, 2024 |
| July 31, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 29, 2024 |
| July 31, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | C No harm, widespread | Corrected August 5, 2024 |
| June 7, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected June 6, 2023 |
| November 20, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | B No harm, pattern | Deficient, Provider has no plan of correction |
| November 20, 2019 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | B No harm, pattern | Deficient, Provider has no plan of correction |
| November 20, 2019 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | B No harm, pattern | Deficient, Provider has no plan of correction |
| November 20, 2019 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | B No harm, pattern | Deficient, Provider has no plan of correction |
| November 20, 2019 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | B No harm, pattern | Deficient, Provider has no plan of correction |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $37,040 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 5, 2026 | Fine | $23,660 |
| July 31, 2024 | Fine | $13,380 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CONDON, COLEEN Individual | 5% or greater direct ownership interest | 100% | 03/11/2022 |
| MATTISON, DEANA Individual | adp of the snf | NOT APPLICABLE | 06/30/2025 |
| STRENIO, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| THEORIA MEDICAL Organization | adp of the snf | NOT APPLICABLE | 06/30/2025 |
| MATTISON, DEANA Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| STRENIO, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2025 |
| THEORIA MEDICAL Organization | operational/managerial control | NOT APPLICABLE | 04/01/2025 |
Other nursing homes near The Villa Rehab
Franklin County Rehab Center, LLC
110 Fairfax Road, St. Albans, VT 05478 · under 1 mi
For-profit · 64 beds
★★★★★4Above averageSaint Albans Healthcare and Rehabilitation Center
596 Sheldon Road, Saint Albans, VT 05478 · 1.2 mi
For-profit · 115 beds · Part of Genesis Healthcare
★★★★★3AverageChamplain Valley Physicians Hosp Med Ctr S N F
75 Beekman Street, Plattsburgh, NY 12901 · 20.7 mi
Non-profit · 95 beds · Part of University of Vermont Health Network
★★★★★4Above averageClinton Rehabilitation and Nursing Center
16 Flynn Avenue, Plattsburgh, NY 12901 · 20.8 mi
Government · 80 beds
- Abuse citation
★★★★★1Much below averagePlattsburgh Rehabilitation and Nursing Center
8 Bushey Boulevard, Plattsburgh, NY 12901 · 20.9 mi
For-profit · 89 beds · Part of Personal Healthcare Management
★★★★★4Above average- ★★★★★2Below average
Frequently asked questions
What is The Villa Rehab's rating?
The Villa Rehab has 1 out of 5 stars on the CMS overall star rating. The average for Vermont nursing homes is 2.9 stars.
How many inspection citations did The Villa Rehab receive?
Its most recent standard health inspection found 13 citations, compared with a Vermont average of 7.8. Every citation is listed on this page with its severity.
Does The Villa Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Villa Rehab?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Villa Rehab and how do I contact it?
The Villa Rehab is at 7 Forest Hill Drive, St. Albans, VT 05478. Phone: (802) 524-3498.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.