nursing home in Northfield, VT
Mayo Healthcare INC.
71 Richardson Avenue, Northfield, VT 05663 · (802) 485-3161
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mayo Healthcare INC. at a glance
Mayo Healthcare INC. is a 50-bed non-profit nursing home in Northfield, Vermont (Washington County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Vermont average of 2.9.
Residents receive about 4.4 hours of nursing care per day (1 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (May 13, 2026) found 1 health citation. The Vermont average is 7.8.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 2, 1995
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Washington County
- CMS Certification Number
- 475053
Ratings
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.38 hrs | 4.22 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.01 hrs | 0.80 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.73 hrs | 2.54 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.71 hrs | 3.66 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 23 | 103.1 | 80.6 | Better |
Penalties
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $87,304 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 89 | 107 | |
| Average residents per day | 45 | 74 | 86 | |
| Occupancy | 89.8% | 85.1% | 80.9% |
Long-stay residents
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.6% | 5.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 5.3% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 29.6% | 19.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.1% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 29.1% | 19.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 27.5% | 17.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.9% | 6.6% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 16.9% | 13% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17% | 16.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.7% | 26.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 85.7% | 97.5% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.1% | 94.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.8% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 26.3% | 78.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.5% | 83.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 13, 2026 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected June 16, 2026 |
| May 7, 2025 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected February 25, 2025 |
| May 7, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 16, 2025 |
| March 13, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 19, 2024 |
| March 13, 2024 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 13, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 13, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 19, 2024 |
| March 13, 2024 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected April 19, 2024 |
| March 13, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 19, 2024 |
| October 25, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| February 8, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | B No harm, pattern | Deficient, Provider has no plan of correction |
| February 8, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | B No harm, pattern | Deficient, Provider has no plan of correction |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NORTHFIELD SAVINGS BANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/18/2020 |
| FOWLER, MILTON Individual | adp of the snf | NOT APPLICABLE | 10/02/2025 |
| NORTHFIELD SAVINGS BANK Organization | adp of the snf | NOT APPLICABLE | 09/18/2020 |
| STEVENS, SHELLIE Individual | adp of the snf | NOT APPLICABLE | 08/14/2023 |
| O'BRIEN, JOSEPH Individual | corporate director | NOT APPLICABLE | 12/01/2011 |
| STEVENS, SHELLIE Individual | corporate director | NOT APPLICABLE | 08/14/2023 |
| FOWLER, MILTON Individual | operational/managerial control | NOT APPLICABLE | 08/02/2025 |
| STEVENS, SHELLIE Individual | operational/managerial control | NOT APPLICABLE | 08/14/2023 |
Other nursing homes near Mayo Healthcare INC.
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★★★★★1Much below averageBarre Gardens Nursing and Rehab, LLC
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★★★★★1Much below averageWoodridge Nursing Home
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- Abuse citation
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Helen Porter Healthcare & Rehab
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Non-profit · 98 beds
- CMS high performer
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Frequently asked questions
What is Mayo Healthcare INC.'s rating?
Mayo Healthcare INC. has 4 out of 5 stars on the CMS overall star rating. The average for Vermont nursing homes is 2.9 stars.
How many inspection citations did Mayo Healthcare INC. receive?
Its most recent standard health inspection found 1 citation, compared with a Vermont average of 7.8. Every citation is listed on this page with its severity.
Does Mayo Healthcare INC. accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mayo Healthcare INC.?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mayo Healthcare INC. and how do I contact it?
Mayo Healthcare INC. is at 71 Richardson Avenue, Northfield, VT 05663. Phone: (802) 485-3161.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.