nursing home in Salt Lake City, UT
Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117 · (801) 261-3664
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Monument Healthcare Millcreek at a glance
Monument Healthcare Millcreek is a 120-bed for-profit nursing home in Salt Lake City, Utah (Salt Lake County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Utah average of 3.3.
Residents receive about 3.7 hours of nursing care per day (1.1 of them from registered nurses), worse than the state average of 4.1 hours.
Its most recent standard health inspection (November 20, 2025) found 10 health citations. The Utah average is 8.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.9% per year (state average 50.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Monument Health Group
- Medicare-certified since
- June 15, 1994
- Resident/family council
- None
- County
- Salt Lake County
- CMS Certification Number
- 465139
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.74 hrs | 4.09 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.05 hrs | 1.25 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.98 hrs | 2.36 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.28 hrs | 3.58 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 46.9% | 50.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 31.8% | 40.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 10 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 43 | 83.8 | 80.6 | Better |
Penalties
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,954 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 86 | 107 | |
| Average residents per day | 84 | 61 | 86 | |
| Occupancy | 70.1% | 74.7% | 80.9% |
Long-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.2% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2% | 3.9% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 2.5% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.9% | 11.3% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 22.5% | 15.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 3.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.6% | 16.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.5% | 25.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.6% | 21.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.2% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 97.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 0.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95.5% | 91% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 93.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 21, 2026 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected February 16, 2026 |
| January 21, 2026 Complaint | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected February 16, 2026 |
| November 20, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Keep signed and dated reports of x-rays and other diagnostic services in the residents record. Administration Deficiencies · Tag F0779 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 20, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 26, 2025 |
| November 2, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected December 31, 2023 |
| November 2, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected December 31, 2023 |
| November 2, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 31, 2023 |
| November 2, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 31, 2023 |
| November 2, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 31, 2023 |
| November 2, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected December 31, 2023 |
| December 28, 2021 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected January 31, 2022 |
| December 28, 2021 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected January 31, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MILFORD AREA HEALTH CARE SERVICE DISTRICT #3 Organization | 5% or greater direct ownership interest | 100% | 02/01/2024 |
| MONUMENT HEALTH PROPERTIES LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2024 |
| MONUMENT REAL ESTATE MILLCREEK LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2024 |
| ALLEN, RICHARD Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| CLAWSON, TRAVIS Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| DANSIE, GUY Individual | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| DEVASHRAYEE, TRAVIS Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| ESPINOSA, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| FRAGOSO, LINDSAY Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| HEALTH GROUP MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| IZATT, BRENDA Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| LANGFORD, SCOTT Individual | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| MONUMENT HEALTH PROPERTIES LLC Organization | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| MONUMENT REAL ESTATE MILLCREEK LLC Organization | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| MOSS, TYLER Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| ROBERTSON, BRETT Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| SAMUELIAN, SPENCER Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| SEASTRAND, JASON Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| WEST, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2024 |
| DANSIE, GUY Individual | corporate officer | NOT APPLICABLE | 02/01/2024 |
| LANGFORD, SCOTT Individual | corporate officer | NOT APPLICABLE | 02/01/2024 |
| MOSS, TYLER Individual | corporate officer | NOT APPLICABLE | 02/01/2024 |
| ALLEN, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| BEAVER VALLEY HOSPITAL Organization | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
| CARTER, LAUREL Individual | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
| CLAWSON, TRAVIS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| DEVASHRAYEE, TRAVIS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| DOTSON, WARD Individual | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
| ESPINOSA, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| FRAGOSO, LINDSAY Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| HEALTH GROUP MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 12/05/2024 |
| IZATT, BRENDA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| MAYER, SHAUNA Individual | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
| MOSS, TYLER Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| ROBERTSON, BRETT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| SAMUELIAN, SPENCER Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| SEASTRAND, JASON Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| SYMOND, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
| WEST, CHRISTIAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| WISEMAN, BRANDON Individual | operational/managerial control | NOT APPLICABLE | 12/06/2024 |
Other nursing homes near Monument Healthcare Millcreek
Monument Healthcare Cottonwood Creek
1205 East Bonner Way, Salt Lake City, UT 84117 · under 1 mi
For-profit · 77 beds · Part of Monument Health Group
★★★★★3AverageHighland Care Center
4285 South Highland Drive, Holladay, UT 84124 · 1.1 mi
For-profit · 103 beds · Part of Eduro Healthcare
★★★★★5Much above averageMonument Healthcare Murray Creek
3855 South 700 East, Millcreek, UT 84106 · 1.1 mi
For-profit · 184 beds · Part of Monument Health Group
- Abuse citation
★★★★★2Below averageSpring Creek Healthcare Center
4600 South Highland Drive, Salt Lake City, UT 84117 · 1.1 mi
For-profit · 92 beds · Part of Cascades Healthcare
★★★★★2Below averageParamount Health and Rehabilitation
4035 South 500 East, Salt Lake City, UT 84107 · 1.3 mi
Government · 99 beds · Part of The Ensign Group
★★★★★3AverageRocky Mountain Care - Cottage on Vine
835 East Vine Street, Murray, UT 84107 · 2.1 mi
For-profit · 61 beds · Part of Rocky Mountain Care
★★★★★3Average
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Frequently asked questions
What is Monument Healthcare Millcreek's rating?
Monument Healthcare Millcreek has 4 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.
How many inspection citations did Monument Healthcare Millcreek receive?
Its most recent standard health inspection found 10 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.
Does Monument Healthcare Millcreek accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Monument Healthcare Millcreek?
It is for profit - limited liability company and part of Monument Health Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Monument Healthcare Millcreek and how do I contact it?
Monument Healthcare Millcreek is at 1201 East 4500 South, Salt Lake City, UT 84117. Phone: (801) 261-3664.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.