nursing home in Roy, UT
Heritage Park Healthcare and Rehabilitation
2700 West 5600 South, Roy, UT 84067 · (801) 825-9731
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Park Healthcare and Rehabilitation at a glance
Heritage Park Healthcare and Rehabilitation is a 176-bed for-profit nursing home in Roy, Utah (Weber County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Utah average of 3.3.
Residents receive about 3.8 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 4.1 hours.
Its most recent standard health inspection (July 2, 2024) found 12 health citations. The Utah average is 8.8.
Federal regulators fined it 1 time in the past three years, totaling $36,645.
Nursing staff turnover is 46.8% per year (state average 50.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 176
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- January 1, 1978
- Resident/family council
- Resident
- County
- Weber County
- CMS Certification Number
- 465003
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.84 hrs | 4.09 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.90 hrs | 1.25 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.36 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.38 hrs | 3.58 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 46.8% | 50.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 23.1% | 40.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 83 | 83.8 | 80.6 | Average |
Penalties
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $36,645 | $23,954 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 176 | 86 | 107 | |
| Average residents per day | 115 | 61 | 86 | |
| Occupancy | 65.5% | 74.7% | 80.9% |
Long-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 3.9% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.2% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.3% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.6% | 11.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13% | 15.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.5% | 3.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.5% | 16.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.3% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 52.1% | 25.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 21.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 97.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 0.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.7% | 91% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93% | 93.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 2, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected August 4, 2024 |
| July 2, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 4, 2024 |
| July 2, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected August 4, 2024 |
| July 2, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected August 5, 2024 |
| July 2, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 4, 2024 |
| July 2, 2024 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected August 4, 2024 |
| October 24, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected November 10, 2023 |
| November 15, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 2, 2022 |
| November 15, 2022 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected December 2, 2022 |
| April 8, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected May 15, 2021 |
| April 8, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected June 1, 2021 |
| April 8, 2021 Standard | Put firmly secured handrails on each side of hallways. Environmental Deficiencies · Tag F0924 | E Potential harm, pattern | Corrected May 15, 2021 |
| April 8, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 15, 2021 |
| April 8, 2021 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected May 15, 2021 |
| April 8, 2021 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 15, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $36,645 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 2, 2024 | Fine | $36,645 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| FLETCHER, JEFF Individual | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| STANDARD BEARER HEALTHCARE OP, LP Organization | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| STELTER, CASEY Individual | adp of the snf | NOT APPLICABLE | 01/24/2018 |
| THE ENSIGN GROUP INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| WEST 5600 HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 03/03/2026 |
| WEST 5600 HEALTH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 06/01/2017 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| MOSS, TYLER Individual | corporate officer | NOT APPLICABLE | 06/01/2017 |
| FLETCHER, JEFF Individual | managing control - governing body | NOT APPLICABLE | 06/01/2017 |
| STELTER, CASEY Individual | managing control - governing body | NOT APPLICABLE | 01/24/2018 |
| FLETCHER, JEFF Individual | operational/managerial control | NOT APPLICABLE | 06/01/2017 |
| STELTER, CASEY Individual | operational/managerial control | NOT APPLICABLE | 01/24/2018 |
| WEST 5600 HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 06/01/2017 |
Other nursing homes near Heritage Park Healthcare and Rehabilitation
The Terrace Transitional
400 East 5350 South, Ogden, UT 84405 · 4.2 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★3AverageMt Ogden Health and Rehabilitation Center
375 East 5350 South, Washington Terrace, UT 84405 · 4.2 mi
For-profit · 108 beds · Part of The Ensign Group
★★★★★5Much above averageStonehenge of Ogden
5648 South Adams Avenue, Washington Terrace, UT 84405 · 4.4 mi
For-profit · 52 beds · Part of Stonehenge of Utah
★★★★★5Much above averageSouth Ogden Post-Acute (Cascades at South Ogden)
5540 South 1050 East, Ogden, UT 84405 · 5.2 mi
For-profit · 122 beds · Part of Cascades Healthcare
★★★★★2Below averageRocky Mountain Care- Clearfield
1481 East 1450 South, Clearfield, UT 84015 · 5.4 mi
Non-profit · 168 beds · Part of Rocky Mountain Care
★★★★★2Below averageThatcher Brook Rehabilitation & Care Center
1795 South Chelemes Way, Clearfield, UT 84015 · 5.7 mi
For-profit · 30 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Heritage Park Healthcare and Rehabilitation's rating?
Heritage Park Healthcare and Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.
How many inspection citations did Heritage Park Healthcare and Rehabilitation receive?
Its most recent standard health inspection found 12 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.
Does Heritage Park Healthcare and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Park Healthcare and Rehabilitation?
It is for profit - partnership and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Park Healthcare and Rehabilitation and how do I contact it?
Heritage Park Healthcare and Rehabilitation is at 2700 West 5600 South, Roy, UT 84067. Phone: (801) 825-9731.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.