nursing home in Desoto, TX

Park Village Healthcare and Rehabilitation

207 E Parkerville Rd, Desoto, TX 75115 · (972) 230-1000

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★5
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Park Village Healthcare and Rehabilitation at a glance

Park Village Healthcare and Rehabilitation is a 150-bed for-profit nursing home in Desoto, Texas (Dallas County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.

Residents receive about 3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.4 hours.

Its most recent standard health inspection (May 14, 2026) found 14 health citations. The Texas average is 9.4.

Federal regulators fined it 6 times in the past three years, totaling $221,389.

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
150
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
November 12, 1987
Resident/family council
Resident
County
Dallas County
CMS Certification Number
455727

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.7 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 51.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 53.7 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53.2 / 53.3 / 5Average

Staffing

This facility3.05 hrsTexas average3.39 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.05 hrs3.39 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.25 hrs0.43 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.71 hrs2.01 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.60 hrs2.98 hrs3.42 hrsWorse

Inspections

This facility14Texas average9U.S. average9
Health citations in the most recent inspection: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1499Worse
Citations from complaint investigations (latest cycle) (lower is better)843Worse
Weighted health inspection score ⓘ (lower is better)283.810280.6Worse

Penalties

This facility6Texas average1U.S. average1
Fines in the past 3 years: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)611Worse
Total fines in the past 3 years (lower is better)$221,389$44,141$30,972Worse
All federal penalties in the past 3 years (lower is better)621Worse

Size

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Certified beds150113107
Average residents per day1067686
Occupancy70.8%67.6%80.9%

Long-stay residents

This facility1.8%Texas average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.8%3.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2%3.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)1.5%9.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)8.2%15.8%13.9%Better
Long-stay residents whose walking worsened (lower is better)8.5%14%14.1%Better
Long-stay residents who lose too much weight (lower is better)0.3%3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%2.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.7%18%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)9%13.4%19%Better
Long-stay residents given a flu vaccine (higher is better)100%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%96.6%93.6%Better

Short-stay residents

This facility2%Texas average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)82.5%88%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)99.2%88.9%82%Better

Inspection citations

State inspectors cited this home for 52 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 8 citations involved actual harm, including 6 rated "immediate jeopardy".

DateCitationSeverityStatus
May 14, 2026
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected June 21, 2026
May 14, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected June 21, 2026
May 14, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected June 21, 2026
May 14, 2026
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
E
Potential harm, pattern
Corrected June 21, 2026
May 14, 2026
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected May 29, 2026
May 14, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 29, 2026
May 14, 2026
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected May 29, 2026
May 14, 2026
Standard
Have policies on smoking.
Environmental Deficiencies · Tag F0926
D
Potential harm, isolated
Corrected May 29, 2026
May 14, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected May 29, 2026
May 14, 2026
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected May 29, 2026
December 5, 2025
Complaint
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected December 6, 2025
December 5, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected December 6, 2025
December 5, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected December 6, 2025
November 15, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected November 16, 2025
November 15, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
J
Immediate jeopardy, isolated
Corrected November 16, 2025
November 15, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 16, 2025
November 15, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected November 16, 2025
October 1, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected September 17, 2025
August 20, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected August 25, 2025
July 23, 2025
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
J
Immediate jeopardy, isolated
Past Non-Compliance
June 20, 2025
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected June 24, 2025
June 20, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 24, 2025
June 20, 2025
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 24, 2025
May 28, 2025
Complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected June 13, 2025
March 24, 2025
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected April 15, 2025
March 24, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected March 20, 2025
March 24, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
K
Immediate jeopardy, pattern
Corrected April 17, 2025
March 24, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected April 17, 2025
March 24, 2025
Standard
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Tag F0790
E
Potential harm, pattern
Corrected April 17, 2025
March 24, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected April 17, 2025
March 24, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 17, 2025
March 24, 2025
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected April 17, 2025
March 24, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 17, 2025
March 24, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 17, 2025
January 16, 2025
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected January 17, 2025
January 16, 2025
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected January 17, 2025
January 16, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 17, 2025
August 30, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected September 10, 2024
August 30, 2024
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected September 10, 2024
August 30, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected September 10, 2024
August 30, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 10, 2024
August 5, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 2, 2024
July 30, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 13, 2024
July 30, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 13, 2024
February 8, 2024
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected February 21, 2024
February 8, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected February 13, 2024
February 8, 2024
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected March 11, 2024
February 8, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected February 12, 2024
February 8, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 12, 2024
February 8, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected February 12, 2024
February 8, 2024
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected February 12, 2024
January 8, 2024
Complaint
Help the resident with transportation to and from laboratory services outside of the facility.
Administration Deficiencies · Tag F0774
D
Potential harm, isolated
Corrected February 9, 2024
January 8, 2024
Complaint
Honor the resident's right to choose his or her attending physician.
Resident Rights Deficiencies · Tag F0555
D
Potential harm, isolated
Corrected February 9, 2024
December 22, 2023
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 15, 2024
October 30, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected October 31, 2023
October 30, 2023
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected October 31, 2023
October 30, 2023
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected October 31, 2023
October 30, 2023
Complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected October 31, 2023
October 19, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 31, 2023
October 19, 2023
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected October 31, 2023
October 19, 2023
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected October 31, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 6 federal penalties in the past three years, including $221,389 in fines.

DatePenaltyAmount / length
October 1, 2025Fine$71,179
October 1, 2025Fine$12,425
July 23, 2025Fine$17,345
March 24, 2025Fine$62,762
October 19, 2023Fine$49,777
October 19, 2023Fine$7,901

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
STEPHENS MEMORIAL HOSPITAL DISTRICT
Organization
5% or greater direct ownership interest100%10/01/2021
BIGHAM, GENE
Individual
adp of the snfNOT APPLICABLE12/01/2023
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE07/08/2021
ROLAND, BRIAN
Individual
adp of the snfNOT APPLICABLE03/01/2021
SABRA HEALTH CARE REIT INC
Organization
adp of the snfNOT APPLICABLE10/01/2021
THORNTREE HEALTHCARE, INC.
Organization
adp of the snfNOT APPLICABLE10/20/2025
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE10/01/2021
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
SPEER, GENA
Individual
corporate officerNOT APPLICABLE03/27/2025
BIGHAM, GENE
Individual
managing control - governing bodyNOT APPLICABLE12/01/2023
ROLAND, BRIAN
Individual
managing control - governing bodyNOT APPLICABLE03/01/2021
BIGHAM, GENE
Individual
operational/managerial controlNOT APPLICABLE12/01/2023
ROLAND, BRIAN
Individual
operational/managerial controlNOT APPLICABLE03/01/2021
THORNTREE HEALTHCARE, INC.
Organization
operational/managerial controlNOT APPLICABLE10/01/2021

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  2. Desoto Nursing & Rehabilitation Center

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  3. Windsor Gardens

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  5. Five Points Nursing and Rehabilitation

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  6. Millbrook Healthcare and Rehabilitation Center

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Frequently asked questions

What is Park Village Healthcare and Rehabilitation's rating?

Park Village Healthcare and Rehabilitation has 2 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.

How many inspection citations did Park Village Healthcare and Rehabilitation receive?

Its most recent standard health inspection found 14 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.

Does Park Village Healthcare and Rehabilitation accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Park Village Healthcare and Rehabilitation?

It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Park Village Healthcare and Rehabilitation and how do I contact it?

Park Village Healthcare and Rehabilitation is at 207 E Parkerville Rd, Desoto, TX 75115. Phone: (972) 230-1000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.