nursing home in Collierville, TN
The Suites at Jordan River
10001 Crooked Creek Rd Suite 501, Collierville, TN 38017 · (901) 779-8200
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Suites at Jordan River at a glance
The Suites at Jordan River is a 60-bed non-profit nursing home in Collierville, Tennessee (Shelby County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Tennessee average of 3.
Residents receive about 4.5 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 17, 2026) found 0 health citations. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 54.8% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 60
- Certified for
- Medicare
- Medicare-certified since
- August 24, 2022
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Shelby County
- CMS Certification Number
- 445541
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.49 hrs | 3.80 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.85 hrs | 2.12 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.01 hrs | 3.31 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 54.8% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 43.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 13 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 114 | 107 | |
| Average residents per day | 57 | 84 | 86 | |
| Occupancy | 94.5% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.9% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17.3% | 16.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 5.9% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 22.7% | 14% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.7% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.2% | 31.7% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 14% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 45.5% | 94.5% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 36.8% | 89.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.2% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 29.8% | 79.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 19.5% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 17, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 24, 2026 |
| March 27, 2025 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | D Potential harm, isolated | Corrected April 22, 2025 |
| March 27, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 22, 2025 |
| March 27, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Ensure a qualified health professional conducts resident assessments. Resident Assessment and Care Planning Deficiencies · Tag F0642 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 27, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 27, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 25, 2025 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WALROND, JAMES Individual | contracted managing employee | NOT APPLICABLE | 07/19/2021 |
| HERZKE, RUDOLF Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| HERZKE, RUDOLF Individual | corporate officer | NOT APPLICABLE | 01/01/2022 |
Other nursing homes near The Suites at Jordan River
Collierville Nursing and Rehabilitation, LLC
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★★★★★2Below averageThe Village at Germantown
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★★★★★3AverageCordova Wellness and Rehabilitation Center
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★★★★★3AverageApplingwood Post Acute
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For-profit · 78 beds · Part of Links Healthcare Group
★★★★★2Below average- ★★★★★4Above average
Kirby Pines Manor
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Non-profit · 120 beds
- CMS high performer
★★★★★5Much above average
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Frequently asked questions
What is The Suites at Jordan River's rating?
The Suites at Jordan River has 3 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did The Suites at Jordan River receive?
Its most recent standard health inspection found 0 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does The Suites at Jordan River accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Suites at Jordan River?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Suites at Jordan River and how do I contact it?
The Suites at Jordan River is at 10001 Crooked Creek Rd Suite 501, Collierville, TN 38017. Phone: (901) 779-8200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.