nursing home in Chuckey, TN

Durham-Hensley Health and Rehabilitation

55 Nursing Home Rd, Chuckey, TN 37641 · (423) 257-6761

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Durham-Hensley Health and Rehabilitation at a glance

Durham-Hensley Health and Rehabilitation is a 75-bed for-profit nursing home in Chuckey, Tennessee (Greene County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.

Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (June 10, 2026) found 3 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 50.8% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
75
Certified for
Medicare and Medicaid
Medicare-certified since
February 22, 2005
Resident/family council
Both
County
Greene County
CMS Certification Number
445478

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 52.5 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.6 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53.4 / 53.3 / 5Better

Staffing

This facility3.49 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.49 hrs3.80 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.64 hrs0.60 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.83 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.93 hrs3.31 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)50.8%48.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)25%43.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility3Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)349Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)1547.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds75114107
Average residents per day628486
Occupancy83.1%74.8%80.9%

Long-stay residents

This facility3.4%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.4%3.4%3.2%Average
Long-stay residents with pressure ulcers (lower is better)4%5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)18%16.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)7.8%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)2%0.7%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)25.8%14%13.9%Worse
Long-stay residents whose walking worsened (lower is better)33%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)11.8%6.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)13.1%13.8%12.8%Average
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)33.5%31.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)20%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%89.4%93.6%Better

Short-stay residents

This facility3.8%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)3.8%1.7%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)99%79.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%79.3%82%Better

Inspection citations

State inspectors cited this home for 9 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 10, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected July 6, 2026
June 10, 2026
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected July 6, 2026
June 10, 2026
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected July 6, 2026
August 23, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected September 12, 2023
August 23, 2023
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected August 31, 2023
August 23, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected August 24, 2023
August 23, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 31, 2023
August 23, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 15, 2023
August 23, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 15, 2023
August 23, 2023
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected September 22, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BALL, KATHIE
Individual
5% or greater direct ownership interest55%11/20/1992
BLAZER, DONNA
Individual
5% or greater direct ownership interest45%11/20/1992
BALL, KATHIE
Individual
adp of the snfNOT APPLICABLE05/10/2026
BALL, KATHIE
Individual
corporate directorNOT APPLICABLE11/20/1992
BLAZER, DONNA
Individual
corporate directorNOT APPLICABLE11/20/1992
BALL, KATHIE
Individual
corporate officerNOT APPLICABLE11/20/1992
BLAZER, DONNA
Individual
corporate officerNOT APPLICABLE11/20/1992
CAWOOD-GRAY, LISA
Individual
corporate officerNOT APPLICABLE04/01/2025
BALL, KATHIE
Individual
operational/managerial controlNOT APPLICABLE11/20/1992
BLAZER, DONNA
Individual
operational/managerial controlNOT APPLICABLE11/20/1992
CARE CENTERS MANAGEMENT CONSULTING, INC.
Organization
operational/managerial controlNOT APPLICABLE10/01/2004
BALL, KATHIE
Individual
w-2 managing employeeNOT APPLICABLE11/20/1992
SOWERS, TAMMY
Individual
w-2 managing employeeNOT APPLICABLE05/01/2020

Other nursing homes near Durham-Hensley Health and Rehabilitation

  1. Life Care Center of Greeneville

    725 Crum Street, Greeneville, TN 37743 · 8.5 mi

    For-profit · 161 beds · Part of Life Care Centers of America

    ★★★★★3Average
  2. Laughlin Health Care Center

    801 E McKee St, Greeneville, TN 37743 · 9 mi

    Government · 90 beds · Part of Ahava Healthcare

    ★★★★★1Much below average
  3. Signature Healthcare of Greeneville

    106 Holt Court, Greeneville, TN 37743 · 9.5 mi

    For-profit · 154 beds · Part of Signature Healthcare

    ★★★★★4Above average
  4. Four Oaks Health Care Center

    1101 Persimmon Ridge Rd, Jonesborough, TN 37659 · 11.9 mi

    For-profit · 84 beds · Part of Ahava Healthcare

    ★★★★★4Above average
  5. Erwin Health Care Center

    100 Stalling Lane, Erwin, TN 37650 · 15.5 mi

    For-profit · 125 beds · Part of Green Tree Health Management

    • New owner (last 12 months)
    ★★★★★2Below average
  6. Center on Aging and Health

    880 South Mohawk Drive, Erwin, TN 37650 · 16.1 mi

    For-profit · 120 beds

    ★★★★★3Average

All nursing homes in Chuckey, TN · Compare side by side

Frequently asked questions

What is Durham-Hensley Health and Rehabilitation's rating?

Durham-Hensley Health and Rehabilitation has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Durham-Hensley Health and Rehabilitation receive?

Its most recent standard health inspection found 3 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Durham-Hensley Health and Rehabilitation accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Durham-Hensley Health and Rehabilitation?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Durham-Hensley Health and Rehabilitation and how do I contact it?

Durham-Hensley Health and Rehabilitation is at 55 Nursing Home Rd, Chuckey, TN 37641. Phone: (423) 257-6761.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.