nursing home in Rocky Top, TN
Rocky Top Care Center
204 Industrial Park Rd PO Box 659, Rocky Top, TN 37769 · (865) 426-2147
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★4
- Special Focus candidate
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rocky Top Care Center at a glance
Rocky Top Care Center is a 117-bed for-profit nursing home in Rocky Top, Tennessee (Anderson County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 4 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (March 4, 2026) found 3 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $86,768.
Nursing staff turnover is 45.7% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 117
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- August 2, 1990
- Resident/family council
- Both
- County
- Anderson County
- CMS Certification Number
- 445259
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.02 hrs | 3.80 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.93 hrs | 0.60 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.63 hrs | 3.31 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.7% | 48.9% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 44.4% | 43.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 188 | 47.9 | 80.6 | Worse |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $86,768 | $22,907 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 117 | 114 | 107 | |
| Average residents per day | 83 | 84 | 86 | |
| Occupancy | 71.1% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.6% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.8% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.9% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.7% | 14% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 12.4% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 6.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.3% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 14.3% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.6% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 47.5% | 79.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 50.5% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 4, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 15, 2026 |
| March 4, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 4, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 4, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 4, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 1, 2026 |
| March 4, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 1, 2026 |
| March 4, 2026 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | D Potential harm, isolated | Corrected April 1, 2026 |
| August 22, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 21, 2024 |
| August 22, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 21, 2024 |
| August 22, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected September 21, 2024 |
| August 22, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected September 21, 2024 |
| August 22, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | L Immediate jeopardy, widespread | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | L Immediate jeopardy, widespread | Corrected September 19, 2024 |
| August 22, 2024 Standard | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Administration Deficiencies · Tag F0837 | L Immediate jeopardy, widespread | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected September 19, 2024 |
| August 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 19, 2024 |
| August 22, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 19, 2024 |
| August 22, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 19, 2024 |
| August 22, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 19, 2024 |
| August 22, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected September 19, 2024 |
| August 22, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 19, 2024 |
| August 22, 2024 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | C No harm, widespread | Corrected September 19, 2024 |
| May 15, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 15, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 15, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 15, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 15, 2024 Complaint | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | D Potential harm, isolated | Corrected June 19, 2024 |
| June 23, 2021 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 23, 2021 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 23, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 23, 2021 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 23, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 19, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $86,768 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 22, 2024 | Fine | $86,768 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| JETTY OPERATIONS HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 05/01/2024 |
| JETTY CORE HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 05/01/2024 |
| JETTY OPERATIONS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 05/01/2024 |
| RATNER, ERAN Individual | 5% or greater indirect ownership interest | — | 05/01/2024 |
| 204 INDUSTRIAL PARK PROPCO, LLC Organization | adp of the snf | NOT APPLICABLE | 01/09/2025 |
| CORE LTC SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 01/09/2025 |
| LAWRENCE, RICHARD Individual | adp of the snf | NOT APPLICABLE | 06/01/2024 |
| MERKLE, MARY Individual | adp of the snf | NOT APPLICABLE | 06/01/2024 |
| CORE LTC SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
| MERKLE, MARY Individual | operational/managerial control | NOT APPLICABLE | 06/01/2024 |
| NEE, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
| RATNER, ERAN Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
| UNTERBORN, CHERYL Individual | operational/managerial control | NOT APPLICABLE | 02/03/2025 |
Other nursing homes near Rocky Top Care Center
Andersonville Tn Opco LLC
3382 Andersonville Highway, Andersonville, TN 37705 · 5.7 mi
For-profit · 103 beds · Part of Plainview Healthcare Partners
★★★★★3AverageThe Waters of Clinton, LLC
220 Longmire Rd, Clinton, TN 37716 · 6.7 mi
For-profit · 120 beds · Part of Infinity Healthcare Consulting
★★★★★4Above averageCumberland Village Care
136 Davis Lane, Lafollette, TN 37766 · 9.5 mi
For-profit · 182 beds · Part of Genesis Healthcare
★★★★★4Above averageTennova Lafollette Health and Rehab Center
200 Torrey Road PO Box 1301, Lafollette, TN 37766 · 9.7 mi
For-profit · 98 beds
★★★★★4Above averageDiversicare of Oak Ridge
100 Elmhurst Dr, Oak Ridge, TN 37830 · 14.1 mi
For-profit · 120 beds · Part of Diversicare Healthcare
- Special Focus candidate
★★★★★1Much below averageNhc Healthcare, Oak Ridge
300 Laboratory Rd, Oak Ridge, TN 37831 · 14.2 mi
For-profit · 128 beds · Part of National Healthcare Corporation
★★★★★4Above average
Frequently asked questions
What is Rocky Top Care Center's rating?
Rocky Top Care Center has 1 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Rocky Top Care Center receive?
Its most recent standard health inspection found 3 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Rocky Top Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rocky Top Care Center?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rocky Top Care Center and how do I contact it?
Rocky Top Care Center is at 204 Industrial Park Rd PO Box 659, Rocky Top, TN 37769. Phone: (865) 426-2147.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.