nursing home in Hendersonville, TN
Nhc Healthcare, Hendersonville
370 Old Shackle Island Rd, Hendersonville, TN 37075 · (615) 824-0720
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nhc Healthcare, Hendersonville at a glance
Nhc Healthcare, Hendersonville is a 122-bed for-profit nursing home in Hendersonville, Tennessee (Sumner County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Tennessee average of 3.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (March 18, 2026) found 2 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $16,153.
Nursing staff turnover is 42.6% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 122
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Healthcare Corporation
- Medicare-certified since
- April 4, 1986
- Resident/family council
- Resident
- County
- Sumner County
- CMS Certification Number
- 445191
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.54 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.77 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.21 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 42.6% | 48.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 50% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 29 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $16,153 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 122 | 114 | 107 | |
| Average residents per day | 105 | 84 | 86 | |
| Occupancy | 86% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.5% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 21% | 16.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.4% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.5% | 14% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13.8% | 17.2% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 7.8% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.1% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 39.7% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 14.9% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.4% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.1% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 78.5% | 79.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 47.7% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 18, 2026 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 18, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected April 10, 2026 |
| November 4, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 17, 2024 |
| November 4, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected November 25, 2025 |
| June 8, 2022 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | The resident has the right to receive notices in a format and a language he or she understands. Resident Rights Deficiencies · Tag F0574 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 22, 2022 |
| June 8, 2022 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected July 22, 2022 |
| July 11, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected August 25, 2019 |
| July 11, 2019 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected August 25, 2019 |
| July 11, 2019 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 20, 2019 |
| July 11, 2019 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 20, 2019 |
| July 11, 2019 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected August 20, 2019 |
| July 11, 2019 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected August 20, 2019 |
| July 11, 2019 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected August 20, 2019 |
| July 11, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 20, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $16,153 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 4, 2025 | Fine | $16,153 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLACKROCK INC Organization | adp of the snf | NOT APPLICABLE | 01/20/2010 |
| DODSON, VICKI Individual | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | adp of the snf | NOT APPLICABLE | 05/31/2023 |
| MONTGOMERY, DAVID Individual | adp of the snf | NOT APPLICABLE | 06/16/2025 |
| NATIONAL HEALTHCARE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 03/22/2025 |
| NATIONAL HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 06/11/2025 |
| VANGUARD GROUP INC Organization | adp of the snf | NOT APPLICABLE | 11/30/2006 |
| VINCENT, BRANDON Individual | corporate officer | NOT APPLICABLE | 08/19/2024 |
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/08/2024 |
| NHC/DELAWARE INC Organization | indirect ownership interest | NOT APPLICABLE | 07/01/2000 |
| VINCENT, BRANDON Individual | managing control - governing body | NOT APPLICABLE | 08/19/2024 |
| DODSON, VICKI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 05/31/2023 |
| MONTGOMERY, DAVID Individual | operational/managerial control | NOT APPLICABLE | 12/18/2018 |
| NATIONAL HEALTHCARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| NEWMAN, BERNADETTE Individual | operational/managerial control | NOT APPLICABLE | 06/10/2016 |
| NHC-OP LP Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| SHELLY, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 07/12/2024 |
| USSERY, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2009 |
| VINCENT, BRANDON Individual | operational/managerial control | NOT APPLICABLE | 08/19/2024 |
Other nursing homes near Nhc Healthcare, Hendersonville
Life Care Center of Old Hickory Village
1250 Robinson Road, Old Hickory, TN 37138 · 4.8 mi
For-profit · 124 beds · Part of Life Care Centers of America
★★★★★3AverageAlta Heights Post Acute
813 S Dickerson Rd, Goodlettsville, TN 37072 · 5.5 mi
For-profit · 90 beds · Part of Pacs Group
★★★★★4Above averageNhc Place Sumner
140 Thorne Boulevard, Gallatin, TN 37066 · 6.4 mi
For-profit · 92 beds · Part of National Healthcare Corporation
- CMS high performer
★★★★★5Much above averageCreekside Center for Rehabilitation and Healing
306 W Due West Avenue, Madison, TN 37115 · 6.5 mi
For-profit · 139 beds · Part of Carerite Centers
★★★★★4Above averageThe McKendree Post Acute & Rehabilitation
4347 Lebanon Road, Hermitage, TN 37076 · 8 mi
Non-profit · 180 beds · Part of Hill Valley Healthcare
- Special Focus candidate
- Abuse citation
★★★★★1Much below averageCedar Creek Post Acute
2650 North Mt Juliet Road, Mount Juliet, TN 37122 · 9.8 mi
For-profit · 106 beds
★★★★★1Much below average
All nursing homes in Hendersonville, TN · Compare side by side
Frequently asked questions
What is Nhc Healthcare, Hendersonville's rating?
Nhc Healthcare, Hendersonville has 3 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Nhc Healthcare, Hendersonville receive?
Its most recent standard health inspection found 2 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Nhc Healthcare, Hendersonville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nhc Healthcare, Hendersonville?
It is for profit - corporation and part of National Healthcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nhc Healthcare, Hendersonville and how do I contact it?
Nhc Healthcare, Hendersonville is at 370 Old Shackle Island Rd, Hendersonville, TN 37075. Phone: (615) 824-0720.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.