nursing home in Jackson, TN

West Tennessee Post Acute

597 West Forest Avenue, Jackson, TN 38301 · (731) 300-4800

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★3
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

West Tennessee Post Acute at a glance

West Tennessee Post Acute is a 75-bed for-profit nursing home in Jackson, Tennessee (Madison County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.

Residents receive about 4.9 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (June 17, 2026) found 3 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 51.9% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
75
Certified for
Medicare
Chain / affiliated entity
Links Healthcare Group
Medicare-certified since
March 6, 1986
Resident/family council
None
County
Madison County
CMS Certification Number
445187

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)3 / 52.5 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)3 / 53.6 / 53.6 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.4 / 53.3 / 5Average

Staffing

This facility4.92 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.92 hrs3.80 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.83 hrs0.60 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.14 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.93 hrs3.31 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)51.9%48.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)38.5%43.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility3Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)349Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)1747.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds75114107
Average residents per day628486
Occupancy82.3%74.8%80.9%

Short-stay residents

This facility1.3%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%1.7%1.6%Better
Short-stay residents given a flu vaccine (higher is better)96.9%79.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98%79.3%82%Better

Inspection citations

State inspectors cited this home for 12 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 17, 2026
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
D
Potential harm, isolated
Corrected July 15, 2026
June 17, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 15, 2026
June 17, 2026
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 15, 2026
June 17, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 15, 2026
May 7, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 31, 2025
May 7, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 31, 2025
May 7, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected May 31, 2025
May 7, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected May 31, 2025
May 7, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 31, 2025
May 7, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 31, 2025
May 7, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 31, 2025
June 20, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected June 17, 2024
June 20, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 3, 2024
June 20, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 3, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
597 WEST FOREST AVENUE TN LLC
Organization
5% or greater mortgage interestNOT APPLICABLE01/01/2025
597 WEST FOREST AVENUE TN LLC
Organization
adp of the snfNOT APPLICABLE12/27/2024
LINKS HEALTHCARE GROUP LLC
Organization
adp of the snfNOT APPLICABLE01/02/2025
REYES, RONALD
Individual
adp of the snfNOT APPLICABLE01/01/2025
WEBB, BRADLEY
Individual
adp of the snfNOT APPLICABLE01/01/2025
RODRIGUEZ, CURTIS
Individual
corporate officerNOT APPLICABLE01/01/2025
TILFORD, TOBY
Individual
corporate officerNOT APPLICABLE01/01/2025
LINKS HEALTHCARE GROUP LLC
Organization
operational/managerial controlNOT APPLICABLE12/27/2024
REYES, RONALD
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
RODRIGUEZ, CURTIS
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
TILFORD, TOBY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
WEBB, BRADLEY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025

Other nursing homes near West Tennessee Post Acute

  1. Cypress Grove Post Acute

    45 Forest Cove, Jackson, TN 38301 · under 1 mi

    For-profit · 170 beds · Part of Links Healthcare Group

    ★★★★★4Above average
  2. Mission Convalescent Home

    118 Glass St, Jackson, TN 38301 · 1.7 mi

    Non-profit · 57 beds

    ★★★★★3Average
  3. Laurelwood Health Care Center

    200 Birch St, Jackson, TN 38301 · 2.8 mi

    For-profit · 64 beds · Part of Ahava Healthcare

    ★★★★★1Much below average
  4. Maplewood Health Care Center

    100 Cherrywood Place, Jackson, TN 38305 · 3.1 mi

    For-profit · 160 beds · Part of Ahava Healthcare

    ★★★★★1Much below average
  5. Northbrooke Post Acute

    121 Physicians Dr, Jackson, TN 38305 · 3.7 mi

    For-profit · 120 beds · Part of Links Healthcare Group

    ★★★★★1Much below average
  6. Christian Care Center of Medina

    401 Promise Way Lane, Medina, TN 38355 · 9.1 mi

    Non-profit · 66 beds

    ★★★★★1Much below average

All nursing homes in Jackson, TN · Compare side by side

Frequently asked questions

What is West Tennessee Post Acute's rating?

West Tennessee Post Acute has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did West Tennessee Post Acute receive?

Its most recent standard health inspection found 3 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does West Tennessee Post Acute accept Medicare and Medicaid?

CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns West Tennessee Post Acute?

It is for profit - corporation and part of Links Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is West Tennessee Post Acute and how do I contact it?

West Tennessee Post Acute is at 597 West Forest Avenue, Jackson, TN 38301. Phone: (731) 300-4800.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.