nursing home in Johnson City, TN
Agape Rehabilitation & Nursing Center, A Waters Cm
505 N Roan Street, Johnson City, TN 37604 · (423) 975-2000
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Agape Rehabilitation & Nursing Center, A Waters Cm at a glance
Agape Rehabilitation & Nursing Center, A Waters Cm is a 84-bed for-profit nursing home in Johnson City, Tennessee (Washington County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.
Residents receive about 3.2 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (May 19, 2026) found 2 health citations. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 54.4% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 84
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Infinity Healthcare Consulting
- Medicare-certified since
- November 28, 1983
- Resident/family council
- Both
- County
- Washington County
- CMS Certification Number
- 445162
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.18 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.78 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.95 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 54.4% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 57.1% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 14 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 84 | 114 | 107 | |
| Average residents per day | 76 | 84 | 86 | |
| Occupancy | 89.9% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.8% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.2% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 0% | 14% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 0% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5% | 6.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 57% | 13.8% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 49.8% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.8% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95.6% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.1% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 76.1% | 79.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 19, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected May 29, 2026 |
| May 19, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 29, 2026 |
| May 19, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 29, 2026 |
| February 22, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected February 23, 2024 |
| February 22, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected February 23, 2024 |
| February 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 8, 2024 |
| February 22, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected March 8, 2024 |
| February 22, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected March 8, 2024 |
| February 22, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 8, 2024 |
| February 22, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 8, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CALL, ANDREW Individual | w-2 managing employee | NOT APPLICABLE | 07/25/2022 |
Other nursing homes near Agape Rehabilitation & Nursing Center, A Waters Cm
Abundant Christian Living Community Rehabilitation
2012 Sherwood Drive, Johnson City, TN 37601 · under 1 mi
For-profit · 103 beds
★★★★★5Much above averagePrinceton Transitional Care & Assisted Living
401 Princeton Road, Johnson City, TN 37601 · under 1 mi
For-profit · 47 beds · Part of Signature Healthcare
- CMS high performer
★★★★★5Much above averageThe Waters of Johnson City, LLC
140 Technology Lane, Johnson City, TN 37604 · 1.3 mi
For-profit · 84 beds · Part of Infinity Healthcare Consulting
★★★★★2Below averageNhc Healthcare, Johnson City
3209 Bristol Hwy, Johnson City, TN 37601 · 1.7 mi
For-profit · 167 beds · Part of National Healthcare Corporation
★★★★★5Much above averageLakebridge, A Waters Community, LLC
115 Woodlawn Drive, Johnson City, TN 37604 · 2.6 mi
For-profit · 109 beds · Part of Infinity Healthcare Consulting
★★★★★3AverageLife Care Center of Gray
791 Old Gray Station Road, Gray, TN 37615 · 5.7 mi
For-profit · 133 beds · Part of Life Care Centers of America
★★★★★1Much below average
All nursing homes in Johnson City, TN · Compare side by side
Frequently asked questions
What is Agape Rehabilitation & Nursing Center, A Waters Cm's rating?
Agape Rehabilitation & Nursing Center, A Waters Cm has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Agape Rehabilitation & Nursing Center, A Waters Cm receive?
Its most recent standard health inspection found 2 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Agape Rehabilitation & Nursing Center, A Waters Cm accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Agape Rehabilitation & Nursing Center, A Waters Cm?
It is for profit - limited liability company and part of Infinity Healthcare Consulting. The ownership section on this page lists the owners and managers reported to CMS.
Where is Agape Rehabilitation & Nursing Center, A Waters Cm and how do I contact it?
Agape Rehabilitation & Nursing Center, A Waters Cm is at 505 N Roan Street, Johnson City, TN 37604. Phone: (423) 975-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.