nursing home in New Tazewell, TN
Buchanan Place
902 Buchanan Rd, New Tazewell, TN 37825 · (423) 626-8215
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Buchanan Place at a glance
Buchanan Place is a 134-bed for-profit nursing home in New Tazewell, Tennessee (Claiborne County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 3.7 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (June 24, 2026) found 5 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $8,021.
Nursing staff turnover is 36.7% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 134
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Exceptional Living Centers
- Medicare-certified since
- February 10, 1983
- Resident/family council
- Resident
- County
- Claiborne County
- CMS Certification Number
- 445156
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.65 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.76 hrs | 0.60 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.10 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.04 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 36.7% | 48.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 47.1% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46.8 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,021 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 134 | 114 | 107 | |
| Average residents per day | 82 | 84 | 86 | |
| Occupancy | 60.8% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.1% | 16.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.6% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.5% | 14% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 10.6% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.1% | 6.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 10% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.6% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17.6% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95.3% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 81.1% | 89.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 60.4% | 79.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 17.8% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 24, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 22, 2026 |
| June 24, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 22, 2026 |
| June 24, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 22, 2026 |
| June 24, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 22, 2026 |
| April 15, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 15, 2026 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 5, 2026 |
| May 10, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected June 19, 2024 |
| May 10, 2024 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 10, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 19, 2024 |
| June 29, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 29, 2022 |
| June 29, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected July 29, 2022 |
| June 29, 2022 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | E Potential harm, pattern | Corrected July 29, 2022 |
| June 29, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 30, 2022 |
| June 29, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected June 30, 2022 |
| June 29, 2022 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected July 29, 2022 |
| June 29, 2022 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected July 29, 2022 |
| June 29, 2022 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | D Potential harm, isolated | Corrected July 29, 2022 |
| June 29, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 29, 2022 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected August 3, 2022 |
| June 29, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 3, 2022 |
| June 29, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 3, 2022 |
| June 29, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 3, 2022 |
| June 29, 2022 Standard | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services Deficiencies · Tag F0729 | D Potential harm, isolated | Corrected August 3, 2022 |
| June 29, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 25, 2019 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected July 14, 2019 |
| June 25, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 14, 2019 |
| June 25, 2019 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected July 14, 2019 |
| June 25, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 14, 2019 |
| June 25, 2019 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 14, 2019 |
| June 25, 2019 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | C No harm, widespread | Corrected July 14, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,021 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 10, 2024 | Fine | $8,021 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MEDICAL REHABILITATION CENTERS, LLC Organization | 5% or greater direct ownership interest | 100% | 02/01/2023 |
| LEXINGTON HEALTH MANAGEMENT LLC Organization | 5% or greater indirect ownership interest | — | 02/01/2023 |
| WATTS, AMY Individual | 5% or greater indirect ownership interest | — | 02/01/2023 |
| WATTS, WALTER Individual | 5% or greater indirect ownership interest | — | 02/01/2023 |
| CAMPBELL, BRENDA Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| DEBUSK, CHARLES Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| JONES, JODIE Individual | adp of the snf | NOT APPLICABLE | 11/25/2024 |
| WATTS, WALTER Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| WATTS, WALTER Individual | corporate officer | NOT APPLICABLE | 02/01/2023 |
| DEBUSK, CHARLES Individual | managing control - governing body | NOT APPLICABLE | 02/01/2023 |
| JONES, JODIE Individual | managing control - governing body | NOT APPLICABLE | 11/25/2024 |
| CAMPBELL, BRENDA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| DEBUSK, CHARLES Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| JONES, JODIE Individual | operational/managerial control | NOT APPLICABLE | 11/25/2024 |
Other nursing homes near Buchanan Place
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★★★★★3AverageTri State Health and Rehabilitation Center
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- Abuse citation
★★★★★1Much below averageRidgeview Terrace of Life Care
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★★★★★4Above averageMiddlesboro Nursing and Rehabilitation Facility
235 New Wilson Lane, Middlesboro, KY 40965 · 14.5 mi
For-profit · 95 beds · Part of Bluegrass Health Ky
★★★★★5Much above averageWillow Ridge Center
215 Richardson Way, Maynardville, TN 37807 · 17 mi
For-profit · 77 beds · Part of Genesis Healthcare
★★★★★2Below averageHancock Manor Nursing Home
1423 Main Street, Sneedville, TN 37869 · 21.6 mi
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★★★★★4Above average
All nursing homes in New Tazewell, TN · Compare side by side
Frequently asked questions
What is Buchanan Place's rating?
Buchanan Place has 2 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Buchanan Place receive?
Its most recent standard health inspection found 5 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Buchanan Place accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Buchanan Place?
It is for profit - corporation and part of Exceptional Living Centers. The ownership section on this page lists the owners and managers reported to CMS.
Where is Buchanan Place and how do I contact it?
Buchanan Place is at 902 Buchanan Rd, New Tazewell, TN 37825. Phone: (423) 626-8215.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.