nursing home in Milan, TN
Nhc Healthcare, Milan
8017 Dogwood Lane, Milan, TN 38358 · (731) 686-8373
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nhc Healthcare, Milan at a glance
Nhc Healthcare, Milan is a 117-bed for-profit nursing home in Milan, Tennessee (Gibson County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.
Residents receive about 3.8 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 27, 2025) found 7 health citations. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 62.2% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 117
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Healthcare Corporation
- Medicare-certified since
- December 31, 1986
- Resident/family council
- Resident
- County
- Gibson County
- CMS Certification Number
- 445069
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.85 hrs | 3.80 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.81 hrs | 0.60 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.12 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.16 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 62.2% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 43.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 30 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 117 | 114 | 107 | |
| Average residents per day | 97 | 84 | 86 | |
| Occupancy | 82.6% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.7% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.8% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.7% | 14% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.9% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.4% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.9% | 31.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 11.1% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.5% | 79.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 27, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected August 28, 2025 |
| August 27, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 27, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 27, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 27, 2025 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 27, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 5, 2025 |
| August 27, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | D Potential harm, isolated | Corrected September 5, 2025 |
| December 18, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 25, 2024 |
| June 30, 2021 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 30, 2021 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 28, 2021 |
| June 30, 2021 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected June 28, 2021 |
| June 30, 2021 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 28, 2021 |
| June 30, 2021 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected July 19, 2021 |
| June 30, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 13, 2021 |
| June 30, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected August 13, 2021 |
| June 30, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 13, 2021 |
| August 1, 2019 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected August 7, 2019 |
| August 1, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | B No harm, pattern | Corrected July 30, 2019 |
| August 1, 2019 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 1, 2019 |
| August 1, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 4, 2019 |
| September 27, 2018 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 25, 2018 |
| September 27, 2018 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 25, 2018 |
| September 27, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected October 9, 2018 |
| September 27, 2018 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | C No harm, widespread | Corrected October 9, 2018 |
| September 27, 2018 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | C No harm, widespread | Corrected September 25, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLACKROCK INC Organization | adp of the snf | NOT APPLICABLE | 01/20/2010 |
| CARROLL, LOREN Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| DODSON, VICKI Individual | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| MCHALE, PATRICK Individual | adp of the snf | NOT APPLICABLE | 04/02/2025 |
| NATIONAL HEALTHCARE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| NATIONAL HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| VANGUARD GROUP INC Organization | adp of the snf | NOT APPLICABLE | 11/30/2006 |
| BIDWELL, CHARLES Individual | corporate officer | NOT APPLICABLE | 06/15/2021 |
| BIDWELL, CHARLES Individual | managing control - governing body | NOT APPLICABLE | 06/15/2021 |
| BIDWELL, CHARLES Individual | operational/managerial control | NOT APPLICABLE | 06/15/2021 |
| CARROLL, LOREN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| DODSON, VICKI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
| GRAVES, REBECCA Individual | operational/managerial control | NOT APPLICABLE | 05/05/1992 |
| KIDD, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2017 |
| MCHALE, PATRICK Individual | operational/managerial control | NOT APPLICABLE | 01/04/2016 |
| NATIONAL HEALTHCARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| NHC-OP LP Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| SHELLY, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 07/12/2024 |
| USSERY, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2017 |
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★★★★★5Much above averageTrenton Health and Rehabilitation Center, LLC
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★★★★★5Much above averageMaplewood Health Care Center
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★★★★★1Much below averageNorthbrooke Post Acute
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Frequently asked questions
What is Nhc Healthcare, Milan's rating?
Nhc Healthcare, Milan has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Nhc Healthcare, Milan receive?
Its most recent standard health inspection found 7 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Nhc Healthcare, Milan accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nhc Healthcare, Milan?
It is for profit - limited liability company and part of National Healthcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nhc Healthcare, Milan and how do I contact it?
Nhc Healthcare, Milan is at 8017 Dogwood Lane, Milan, TN 38358. Phone: (731) 686-8373.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.