nursing home in Brookings, SD
United Living Community
405 First Ave, Brookings, SD 57006 · (605) 692-5351
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★2
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
United Living Community at a glance
United Living Community is a 67-bed non-profit nursing home in Brookings, South Dakota (Brookings County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the South Dakota average of 2.9.
Residents receive about 4.8 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (December 4, 2025) found 8 health citations. The South Dakota average is 6.7.
Federal regulators fined it 2 times in the past three years, totaling $33,027.
Nursing staff turnover is 50% per year (state average 48.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 67
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1994
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Brookings County
- CMS Certification Number
- 435079
Ratings
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.78 hrs | 3.79 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.80 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.62 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.22 hrs | 3.26 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50% | 48.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 69.2% | 34.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 64 | 72.2 | 80.6 | Better |
Penalties
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $33,027 | $40,815 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 67 | 61 | 107 | |
| Average residents per day | 65 | 52 | 86 | |
| Occupancy | 97.2% | 85.2% | 80.9% |
Long-stay residents
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.4% | 5.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 4.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 39.4% | 24.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 2.9% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 4.5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 32.8% | 21.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.4% | 19.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.6% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9% | 17.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 30.4% | 25.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 96.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.5% | 94.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.1% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 31.8% | 78.2% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 80.5% | 83.5% | 82% | Average |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 18, 2026 |
| December 4, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 4, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 4, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 18, 2026 |
| December 4, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 18, 2026 |
| December 4, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 18, 2026 |
| December 4, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected January 18, 2026 |
| December 4, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected January 18, 2026 |
| August 14, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 4, 2025 |
| July 10, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 12, 2025 |
| July 10, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 12, 2025 |
| July 10, 2025 Complaint | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825 | D Potential harm, isolated | Corrected August 12, 2025 |
| June 26, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected July 25, 2024 |
| June 26, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 25, 2024 |
| June 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 25, 2024 |
| May 23, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected June 20, 2024 |
| May 23, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 18, 2024 |
| May 23, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 18, 2024 |
| May 23, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected July 18, 2024 |
| May 23, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | E Potential harm, pattern | Corrected July 18, 2024 |
| May 23, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 29, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 1, 2023 |
| June 29, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected August 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $33,027 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 10, 2025 | Fine | $20,332 |
| May 23, 2024 | Fine | $12,695 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| UNITED RETIREMENT CENTER Organization | 5% or greater direct ownership interest | 100% | 01/01/1966 |
| HIGHT, KALEB Individual | contracted managing employee | NOT APPLICABLE | 10/02/2017 |
| BAKER, JOAN Individual | corporate director | NOT APPLICABLE | 04/28/2019 |
| BELL, JULIE Individual | corporate director | NOT APPLICABLE | 04/28/2019 |
| BROTSKY, ROBERT Individual | corporate director | NOT APPLICABLE | 05/01/2014 |
| GILKERSON, JAMES Individual | corporate director | NOT APPLICABLE | 05/01/2014 |
| HARRISON, ALICE Individual | corporate director | NOT APPLICABLE | 09/28/2019 |
| LEE, MARY JO Individual | corporate director | NOT APPLICABLE | 04/28/2019 |
| NIELSEN, HELEN Individual | corporate director | NOT APPLICABLE | 04/28/2019 |
| SCHMIEDING, REBECCA Individual | corporate director | NOT APPLICABLE | 04/28/2019 |
| JOHNSON, JOSHUA Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| KOOLMO, CAMILLE Individual | corporate officer | NOT APPLICABLE | 07/11/2011 |
| AVERA MCKENNAN Organization | operational/managerial control | NOT APPLICABLE | 11/15/2005 |
Other nursing homes near United Living Community
The Neighborhoods at Brookview
2421 Yorkshire Dr, Brookings, SD 57006 · 2 mi
Government · 79 beds
- CMS high performer
★★★★★5Much above averageRiverview Healthcare Center
611 East 2nd Ave, Flandreau, SD 57028 · 20.9 mi
For-profit · 63 beds · Part of Evergreen Healthcare Group
- Special Focus candidate
- Abuse citation
★★★★★1Much below averageFlandreau Santee Sioux Tribe Care Center
909 Jones Dr, Flandreau, SD 57028 · 21.1 mi
Non-profit · 42 beds
★★★★★3AverageEstelline Nursing and Care Center
205 Fjerestad Avenue East, Estelline, SD 57234 · 22.9 mi
Government · 60 beds
★★★★★4Above average- ★★★★★1Much below average
- ★★★★★2Below average
Frequently asked questions
What is United Living Community's rating?
United Living Community has 2 out of 5 stars on the CMS overall star rating. The average for South Dakota nursing homes is 2.9 stars.
How many inspection citations did United Living Community receive?
Its most recent standard health inspection found 8 citations, compared with a South Dakota average of 6.7. Every citation is listed on this page with its severity.
Does United Living Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns United Living Community?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is United Living Community and how do I contact it?
United Living Community is at 405 First Ave, Brookings, SD 57006. Phone: (605) 692-5351.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.