nursing home in Spartanburg, SC
White Oak at North Grove INC
290 N Grove Medical Park Drive, Spartanburg, SC 29303 · (864) 345-1700
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
White Oak at North Grove INC at a glance
White Oak at North Grove INC is a 132-bed for-profit nursing home in Spartanburg, South Carolina (Spartanburg County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the South Carolina average of 3.
Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (May 15, 2025) found 6 health citations. The South Carolina average is 3.6.
Federal regulators fined it 2 times in the past three years, totaling $25,164.
Nursing staff turnover is 39.2% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 132
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 4, 2017
- Resident/family council
- Resident
- County
- Spartanburg County
- CMS Certification Number
- 425408
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.70 hrs | 3.84 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.23 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.34 hrs | 3.33 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 39.2% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 84.5 | 42.5 | 80.6 | Average |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $25,164 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 132 | 105 | 107 | |
| Average residents per day | 128 | 92 | 86 | |
| Occupancy | 96.7% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.3% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.7% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.3% | 15.3% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.2% | 11.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 17.4% | 12.7% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.9% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.8% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.2% | 16.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.2% | 90.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 91.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.9% | 78% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 81.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 10, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 9, 2026 |
| May 15, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | J Immediate jeopardy, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 9, 2025 |
| May 15, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 9, 2025 |
| June 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 27, 2024 |
| June 27, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 27, 2024 |
| June 27, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 27, 2024 |
| June 27, 2024 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected July 27, 2024 |
| June 27, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected July 27, 2024 |
| June 27, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected July 27, 2024 |
| June 27, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 27, 2024 |
| May 4, 2022 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected June 4, 2022 |
| May 4, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 4, 2022 |
| May 4, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 4, 2022 |
| May 4, 2022 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 4, 2022 |
| May 4, 2022 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected June 4, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $25,164 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 10, 2026 | Fine | $14,800 |
| May 15, 2025 | Fine | $10,364 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ownership data not available |
Other nursing homes near White Oak at North Grove INC
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★★★★★3AverageSpartanburg Hospital for Restorative Care SNF
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- CMS high performer
★★★★★5Much above averagePhysical Rehabilitation and Wellness Center of Spa
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★★★★★1Much below averageSummit Hills Skilled Nursing Facility
110 Summit Hills Drive, Spartanburg, SC 29307 · 3.6 mi
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★★★★★4Above averageMountainview Nursing Home
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Frequently asked questions
What is White Oak at North Grove INC's rating?
White Oak at North Grove INC has 1 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did White Oak at North Grove INC receive?
Its most recent standard health inspection found 6 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does White Oak at North Grove INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns White Oak at North Grove INC?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is White Oak at North Grove INC and how do I contact it?
White Oak at North Grove INC is at 290 N Grove Medical Park Drive, Spartanburg, SC 29303. Phone: (864) 345-1700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.