nursing home in Rock Hill, SC
Willow Brooke Court at Park Pointe Village
2993 Van Valin Drive, Rock Hill, SC 29732 · (803) 980-8605
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willow Brooke Court at Park Pointe Village at a glance
Willow Brooke Court at Park Pointe Village is a 20-bed non-profit nursing home in Rock Hill, South Carolina (York County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the South Carolina average of 3.
Residents receive about 3.8 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (July 9, 2026) found 0 health citations. The South Carolina average is 3.6.
It has not received a federal fine in the past three years.
Nursing staff turnover is 28.1% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 20
- Certified for
- Medicare
- Chain / affiliated entity
- Acts Retirement-Life Communities
- Medicare-certified since
- April 25, 2001
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- York County
- CMS Certification Number
- 425375
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.81 hrs | 3.84 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.91 hrs | 0.63 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.71 hrs | 3.33 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 28.1% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 3 | 42.5 | 80.6 | Better |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 105 | 107 | |
| Average residents per day | 17 | 92 | 86 | |
| Occupancy | 85% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.3% | 15.3% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3% | 0.6% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 28.2% | 11.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 6.3% | 12.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 6.3% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.8% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.4% | 16.7% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 91.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 78% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.1% | 81.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 2 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 27, 2025 Standard | The resident has the right to receive notices in a format and a language he or she understands. Resident Rights Deficiencies · Tag F0574 | E Potential harm, pattern | Corrected April 17, 2025 |
| March 27, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected March 31, 2025 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/01/2018 |
| ACTS MANAGEMENT SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 10/09/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 09/01/2018 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 10/02/2025 |
| AHERN, SUSAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 02/03/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 11/05/2024 |
| CHRISTIANSEN, KAREN Individual | adp of the snf | NOT APPLICABLE | 09/01/2018 |
| FOX, GLENN Individual | adp of the snf | NOT APPLICABLE | 09/01/2018 |
| FRANKLIN, KAITLIN Individual | adp of the snf | NOT APPLICABLE | 12/13/2021 |
| GRANT, GERALD Individual | adp of the snf | NOT APPLICABLE | 09/01/2018 |
| SHAH, ROMIN Individual | adp of the snf | NOT APPLICABLE | 11/01/2018 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 07/13/2025 |
| ALLMOND, SUSAN Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| BROD, KATHRYN Individual | corporate director | NOT APPLICABLE | 02/15/2024 |
| CALLAWAY, WARREN Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| CHAMBERLAIN, LINDA Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| DETWEILER, HAROLD Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| ESTERHAI, JOHN Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| GERNER, ELRIC Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| GLYNN, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| GRANT, GERALD Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| GREER, JASON Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| KELLY, MICHAEL Individual | corporate director | NOT APPLICABLE | 02/11/2020 |
| LAMMERS, JOHN Individual | corporate director | NOT APPLICABLE | 12/15/2020 |
| LAWSON, DANIEL Individual | corporate director | NOT APPLICABLE | 06/11/2019 |
| MASHNER, MARVIN Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| MIDDLEBROOKS, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| REICHARD, DAWN Individual | corporate director | NOT APPLICABLE | 06/01/2025 |
| AHERN, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| ALLMOND, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate officer | NOT APPLICABLE | 09/01/2018 |
| FOX, GLENN Individual | corporate officer | NOT APPLICABLE | 09/01/2018 |
| GERNER, ELRIC Individual | corporate officer | NOT APPLICABLE | 09/01/2018 |
| GRANT, GERALD Individual | corporate officer | NOT APPLICABLE | 09/01/2018 |
| LAWSON, DANIEL Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| MASHNER, MARVIN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| ACTS RETIREMENT SERVICES, INC Organization | indirect ownership interest | NOT APPLICABLE | 03/24/2009 |
| AHERN, SUSAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/11/2025 |
Showing 40 of 48 records.
Other nursing homes near Willow Brooke Court at Park Pointe Village
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★★★★★5Much above averageMagnolia Manor - Rock Hill
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Frequently asked questions
What is Willow Brooke Court at Park Pointe Village's rating?
Willow Brooke Court at Park Pointe Village has 5 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did Willow Brooke Court at Park Pointe Village receive?
Its most recent standard health inspection found 0 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does Willow Brooke Court at Park Pointe Village accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willow Brooke Court at Park Pointe Village?
It is non profit - corporation and part of Acts Retirement-Life Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willow Brooke Court at Park Pointe Village and how do I contact it?
Willow Brooke Court at Park Pointe Village is at 2993 Van Valin Drive, Rock Hill, SC 29732. Phone: (803) 980-8605.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.