nursing home in Florence, SC
The Palms at Florence
4438 Pamplico Highway, Florence, SC 29505 · (843) 669-3502
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Palms at Florence at a glance
The Palms at Florence is a 163-bed for-profit nursing home in Florence, South Carolina (Florence County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the South Carolina average of 3.
Residents receive about 3.9 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (June 4, 2026) found 7 health citations. The South Carolina average is 3.6.
Federal regulators fined it 1 time in the past three years, totaling $7,901.
Nursing staff turnover is 34.5% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 163
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1978
- Resident/family council
- Resident
- County
- Florence County
- CMS Certification Number
- 425119
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.95 hrs | 3.84 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.36 hrs | 3.33 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 34.5% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 15% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 79.5 | 42.5 | 80.6 | Average |
Penalties
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $7,901 | $14,833 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 163 | 105 | 107 | |
| Average residents per day | 155 | 92 | 86 | |
| Occupancy | 95.2% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.5% | 15.3% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.6% | 11.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.4% | 12.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.5% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 7.5% | 3.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.4% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.8% | 16.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.2% | 90.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 91.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.4% | 78% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 81.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected July 3, 2026 |
| June 4, 2026 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected July 3, 2026 |
| June 4, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | F Potential harm, widespread | Corrected July 3, 2026 |
| June 4, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 3, 2026 |
| June 4, 2026 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 3, 2026 |
| June 4, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected July 3, 2026 |
| June 4, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 3, 2026 |
| April 4, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 4, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 4, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 2, 2025 |
| October 25, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected November 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $7,901 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 25, 2023 | Fine | $7,901 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COMMANDER OPERATOR HOLDCO, LLC Organization | 5% or greater direct ownership interest | 100% | 11/01/2021 |
| DASAY 2019 TRUST Organization | 5% or greater indirect ownership interest | — | 11/01/2021 |
| GAMTA 2020 TRUST Organization | 5% or greater indirect ownership interest | — | 11/01/2021 |
| TROPPER, YAAKOV Individual | 5% or greater indirect ownership interest | — | 11/01/2021 |
| WEISS, HILLEL Individual | 5% or greater indirect ownership interest | — | 11/01/2021 |
| STERN, SAMUEL Individual | corporate officer | NOT APPLICABLE | 11/01/2021 |
| COMMANDER, JOESEPH Individual | w-2 managing employee | NOT APPLICABLE | 11/01/2021 |
Other nursing homes near The Palms at Florence
- ★★★★★4Above average
Southland Health Care Center
711 South Dargan Street, Florence, SC 29506 · 6.5 mi
For-profit · 88 beds
★★★★★4Above average- ★★★★★2Below average
Faith Healthcare Center
617 West Marion Street, Florence, SC 29501 · 7.8 mi
For-profit · 104 beds · Part of Fundamental Healthcare
★★★★★2Below averageHonorage Nursing Center
1207 North Cashua Road, Florence, SC 29501 · 9.2 mi
For-profit · 88 beds · Part of Wilson Senior Care
- CMS high performer
★★★★★5Much above averageCarlyle Senior Care of Florence
133 West Clarke Road, Florence, SC 29501 · 10.4 mi
For-profit · 88 beds · Part of Carlyle Senior Care
★★★★★1Much below average
Frequently asked questions
What is The Palms at Florence's rating?
The Palms at Florence has 2 out of 5 stars on the CMS overall star rating. The average for South Carolina nursing homes is 3 stars.
How many inspection citations did The Palms at Florence receive?
Its most recent standard health inspection found 7 citations, compared with a South Carolina average of 3.6. Every citation is listed on this page with its severity.
Does The Palms at Florence accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Palms at Florence?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Palms at Florence and how do I contact it?
The Palms at Florence is at 4438 Pamplico Highway, Florence, SC 29505. Phone: (843) 669-3502.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.