nursing home in Fort Washington, PA
Willowbrooke Ctskdcarectr at Fortwashingtonestates
735 Susquehanna Road, Fort Washington, PA 19034 · (215) 542-8110
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willowbrooke Ctskdcarectr at Fortwashingtonestates at a glance
Willowbrooke Ctskdcarectr at Fortwashingtonestates is a 9-bed non-profit nursing home in Fort Washington, Pennsylvania (Montgomery County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 5.5 hours of nursing care per day (1.8 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (February 5, 2026) found 0 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 20% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 9
- Certified for
- Medicare
- Chain / affiliated entity
- Acts Retirement-Life Communities
- Medicare-certified since
- December 4, 1980
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Montgomery County
- CMS Certification Number
- 395496
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.50 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.82 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.33 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 5.10 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20% | 44.5% | 45.8% | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 1 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 9 | 127 | 107 | |
| Average residents per day | 6 | 105 | 86 | |
| Occupancy | 62.2% | 84% | 80.9% |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 1 health deficiency and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 5, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 2, 2026 |
| February 5, 2026 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected March 2, 2026 |
| February 5, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected March 2, 2026 |
| February 27, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 14, 2025 |
| February 27, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 19, 2025 |
| April 26, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected June 21, 2024 |
| April 26, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 21, 2024 |
| April 26, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected June 21, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/2012 |
| ACTS MANAGEMENT SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 07/20/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 07/20/2025 |
| AHERN, SUSAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 02/03/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 11/05/2024 |
| CHALFIN, ROBERT Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| CHRISTIANSEN, KAREN Individual | adp of the snf | NOT APPLICABLE | 05/25/2010 |
| FOX, GLENN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| GRANT, GERALD Individual | adp of the snf | NOT APPLICABLE | 06/01/2005 |
| RAMOS, DIANA Individual | adp of the snf | NOT APPLICABLE | 02/14/2025 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 07/11/2025 |
| ALLMOND, SUSAN Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| BROD, KATHRYN Individual | corporate director | NOT APPLICABLE | 02/15/2024 |
| CALLAWAY, WARREN Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| CHAMBERLAIN, LINDA Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| DETWEILER, HAROLD Individual | corporate director | NOT APPLICABLE | 11/01/2009 |
| ESTERHAI, JOHN Individual | corporate director | NOT APPLICABLE | 05/01/1996 |
| GERNER, ELRIC Individual | corporate director | NOT APPLICABLE | 04/01/2009 |
| GLYNN, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| GRANT, GERALD Individual | corporate director | NOT APPLICABLE | 05/13/2008 |
| GREER, JASON Individual | corporate director | NOT APPLICABLE | 03/30/2022 |
| KELLY, MICHAEL Individual | corporate director | NOT APPLICABLE | 02/11/2020 |
| LAMMERS, JOHN Individual | corporate director | NOT APPLICABLE | 12/15/2020 |
| LAWSON, DANIEL Individual | corporate director | NOT APPLICABLE | 06/11/2019 |
| MASHNER, MARVIN Individual | corporate director | NOT APPLICABLE | 01/01/1991 |
| MIDDLEBROOKS, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| REICHARD, DAWN Individual | corporate director | NOT APPLICABLE | 06/01/2025 |
| AHERN, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| ALLMOND, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate officer | NOT APPLICABLE | 05/25/2010 |
| FOX, GLENN Individual | corporate officer | NOT APPLICABLE | 01/01/2017 |
| GERNER, ELRIC Individual | corporate officer | NOT APPLICABLE | 01/01/2010 |
| GRANT, GERALD Individual | corporate officer | NOT APPLICABLE | 06/01/2005 |
| LAWSON, DANIEL Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| MASHNER, MARVIN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | direct ownership interest | NOT APPLICABLE | 01/01/2012 |
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC Organization | indirect ownership interest | NOT APPLICABLE | 01/01/2003 |
Showing 40 of 58 records.
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Frequently asked questions
What is Willowbrooke Ctskdcarectr at Fortwashingtonestates's rating?
Willowbrooke Ctskdcarectr at Fortwashingtonestates has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Willowbrooke Ctskdcarectr at Fortwashingtonestates receive?
Its most recent standard health inspection found 0 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Willowbrooke Ctskdcarectr at Fortwashingtonestates accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willowbrooke Ctskdcarectr at Fortwashingtonestates?
It is non profit - corporation and part of Acts Retirement-Life Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willowbrooke Ctskdcarectr at Fortwashingtonestates and how do I contact it?
Willowbrooke Ctskdcarectr at Fortwashingtonestates is at 735 Susquehanna Road, Fort Washington, PA 19034. Phone: (215) 542-8110.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.