nursing home in Allentown, PA
Phoebe Allentown Health Care Center
1925 Turner Street, Allentown, PA 18104 · (610) 794-5300
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Phoebe Allentown Health Care Center at a glance
Phoebe Allentown Health Care Center is a 343-bed non-profit nursing home in Allentown, Pennsylvania (Lehigh County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Pennsylvania average of 3.
Residents receive about 3.8 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (June 12, 2026) found 7 health citations. The Pennsylvania average is 10.
Federal regulators fined it 1 time in the past three years, totaling $11,087.
Nursing staff turnover is 46.9% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 343
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lehigh County
- CMS Certification Number
- 395080
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.78 hrs | 3.89 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.43 hrs | 0.79 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.26 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.48 hrs | 3.53 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 46.9% | 44.5% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 64.5% | 39.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 51 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $11,087 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 343 | 127 | 107 | |
| Average residents per day | 240 | 105 | 86 | |
| Occupancy | 69.9% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.3% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.9% | 17.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.1% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.7% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 33.5% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 29% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.7% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.6% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.1% | 0.2% | 0.1% | Average |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.1% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 34.1% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 81.3% | 93.5% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 76.5% | 87.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 40.9% | 68.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 49.6% | 70% | 82% | Worse |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 12, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected July 20, 2026 |
| June 12, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 20, 2026 |
| August 19, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | K Immediate jeopardy, pattern | Corrected September 30, 2025 |
| July 17, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 28, 2025 |
| July 17, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 28, 2025 |
| July 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 28, 2025 |
| July 17, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 27, 2025 |
| July 17, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 27, 2025 |
| July 17, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 27, 2025 |
| May 12, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 12, 2025 |
| April 24, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 29, 2025 |
| August 8, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 9, 2024 |
| August 8, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected September 9, 2024 |
| August 8, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 9, 2024 |
| August 8, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 9, 2024 |
| August 8, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 17, 2024 |
| August 8, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 8, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 8, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 8, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 8, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected September 17, 2024 |
| September 14, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 25, 2023 |
| September 14, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | C No harm, widespread | Corrected November 25, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $11,087 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 17, 2025 | Fine | $11,087 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HADDAD, TERI Individual | 5% or greater direct ownership interest | — | 02/25/2025 |
| MASON, CANDACE Individual | 5% or greater direct ownership interest | — | 12/12/2005 |
| PFLEEGOR, MICHAEL Individual | 5% or greater direct ownership interest | — | 11/08/2021 |
| STEINER, PATRICIA Individual | 5% or greater direct ownership interest | — | 12/12/2021 |
| ALFARO, TRACY Individual | adp of the snf | NOT APPLICABLE | 05/19/2019 |
| BAER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 05/29/2024 |
| BARLEY, RICHARD Individual | adp of the snf | NOT APPLICABLE | 03/18/2025 |
| BOCK, KELLY Individual | adp of the snf | NOT APPLICABLE | 02/03/2015 |
| CALVERT, SCOTT Individual | adp of the snf | NOT APPLICABLE | 05/11/2020 |
| COLLIER, DANIEL Individual | adp of the snf | NOT APPLICABLE | 03/04/2018 |
| CROSS COUNTRY HEALTHCARE INC Organization | adp of the snf | NOT APPLICABLE | 05/02/2016 |
| FRANTZ, LISA Individual | adp of the snf | NOT APPLICABLE | 07/02/2020 |
| FRIENDS SERVICES FOR THE AGING Organization | adp of the snf | NOT APPLICABLE | 05/01/2018 |
| GENERAL HEALTH CARE RESOURCES, INC. Organization | adp of the snf | NOT APPLICABLE | 03/12/2019 |
| GOOD NEWS HOME CARE CORP Organization | adp of the snf | NOT APPLICABLE | 05/02/2023 |
| HADDAD, TERI Individual | adp of the snf | NOT APPLICABLE | 02/25/2025 |
| KHANUJA, ROB Individual | adp of the snf | NOT APPLICABLE | 05/22/2011 |
| MASON, CANDACE Individual | adp of the snf | NOT APPLICABLE | 12/12/2005 |
| PALERMO, FAITH Individual | adp of the snf | NOT APPLICABLE | 05/12/2019 |
| PEOPLE 2.0 GLOBAL Organization | adp of the snf | NOT APPLICABLE | 03/30/2023 |
| PFLEEGOR, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 11/08/2021 |
| PHOEBE-DEVITT HOMES Organization | adp of the snf | NOT APPLICABLE | 10/30/2025 |
| PHYSICIAN AND TACTICAL HEALTHCARE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| RASSLER, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 02/14/2022 |
| RENALDO, THOMAS Individual | adp of the snf | NOT APPLICABLE | 02/01/2002 |
| SHOTT, JASON Individual | adp of the snf | NOT APPLICABLE | 10/28/2024 |
| STASKA-PIER, MARIE Individual | adp of the snf | NOT APPLICABLE | 07/07/2019 |
| STEINER, PATRICIA Individual | adp of the snf | NOT APPLICABLE | 12/13/2021 |
| STEVENSON, SCOTT Individual | adp of the snf | NOT APPLICABLE | 06/30/2008 |
| STILES, SANDRA Individual | adp of the snf | NOT APPLICABLE | 04/29/2025 |
| TIANO, FRANK Individual | adp of the snf | NOT APPLICABLE | 06/05/2023 |
| TORRILLO, JOENEL Individual | adp of the snf | NOT APPLICABLE | 03/22/2023 |
| BOCK, KELLY Individual | corporate director | NOT APPLICABLE | 02/03/2015 |
| CALVERT, SCOTT Individual | corporate director | NOT APPLICABLE | 05/11/2020 |
| KHANUJA, ROB Individual | corporate director | NOT APPLICABLE | 05/22/2011 |
| MORRIS, DARREN Individual | corporate director | NOT APPLICABLE | 11/12/2017 |
| PALERMO, FAITH Individual | corporate director | NOT APPLICABLE | 05/12/2019 |
| RASSLER, MATTHEW Individual | corporate director | NOT APPLICABLE | 02/14/2022 |
| STEVENSON, SCOTT Individual | corporate director | NOT APPLICABLE | 04/24/2006 |
Showing 40 of 99 records.
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Frequently asked questions
What is Phoebe Allentown Health Care Center's rating?
Phoebe Allentown Health Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Phoebe Allentown Health Care Center receive?
Its most recent standard health inspection found 7 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Phoebe Allentown Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Phoebe Allentown Health Care Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Phoebe Allentown Health Care Center and how do I contact it?
Phoebe Allentown Health Care Center is at 1925 Turner Street, Allentown, PA 18104. Phone: (610) 794-5300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.