nursing home in Allentown, PA

Phoebe Allentown Health Care Center

1925 Turner Street, Allentown, PA 18104 · (610) 794-5300

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Phoebe Allentown Health Care Center at a glance

Phoebe Allentown Health Care Center is a 343-bed non-profit nursing home in Allentown, Pennsylvania (Lehigh County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Pennsylvania average of 3.

Residents receive about 3.8 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.

Its most recent standard health inspection (June 12, 2026) found 7 health citations. The Pennsylvania average is 10.

Federal regulators fined it 1 time in the past three years, totaling $11,087.

Nursing staff turnover is 46.9% per year (state average 44.5%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
343
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Continuing care retirement community
Yes
Resident/family council
Resident
County
Lehigh County
CMS Certification Number
395080

Ratings

MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 53 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.8 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.3 / 53.3 / 5Average

Staffing

This facility3.78 hrsPennsylvania average3.89 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Pennsylvania and U.S. averages
MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.78 hrs3.89 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.43 hrs0.79 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.26 hrs2.19 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.48 hrs3.53 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)46.9%44.5%45.8%Average
Registered nurse turnover (yearly) (lower is better)64.5%39.9%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility7Pennsylvania average10U.S. average9
Health citations in the most recent inspection: this facility vs. Pennsylvania and U.S. averages
MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)7109Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)5182.480.6Better

Penalties

This facility1Pennsylvania average1U.S. average1
Fines in the past 3 years: this facility vs. Pennsylvania and U.S. averages
MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$11,087$25,774$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Certified beds343127107
Average residents per day24010586
Occupancy69.9%84%80.9%

Long-stay residents

This facility5.3%Pennsylvania average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Pennsylvania and U.S. averages
MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.3%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.7%4.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)11.9%17.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)4.1%1.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.7%0.7%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)33.5%16.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)29%17%14.1%Worse
Long-stay residents who lose too much weight (lower is better)6.7%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)6.6%10.8%12.8%Better
Long-stay residents who were physically restrained (lower is better)0.1%0.2%0.1%Average
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.1%20%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)34.1%25.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)81.3%93.5%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)76.5%87.5%93.6%Worse

Short-stay residents

This facility1.7%Pennsylvania average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Pennsylvania and U.S. averages
MeasureThis facilityPennsylvania avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.7%1.4%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)40.9%68.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)49.6%70%82%Worse

Inspection citations

State inspectors cited this home for 19 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
June 12, 2026
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected July 20, 2026
June 12, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 20, 2026
August 19, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
K
Immediate jeopardy, pattern
Corrected September 30, 2025
July 17, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected September 28, 2025
July 17, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected September 28, 2025
July 17, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected September 28, 2025
July 17, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 27, 2025
July 17, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 27, 2025
July 17, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected August 27, 2025
May 12, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected June 12, 2025
April 24, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 29, 2025
August 8, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected September 9, 2024
August 8, 2024
Fire safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies · Tag K0362
E
Potential harm, pattern
Corrected September 9, 2024
August 8, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected September 9, 2024
August 8, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected September 9, 2024
August 8, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 17, 2024
August 8, 2024
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected September 17, 2024
August 8, 2024
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected September 17, 2024
August 8, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 17, 2024
August 8, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 17, 2024
August 8, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected September 17, 2024
September 14, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Install properly constructed and protected linen or trash chutes.
Services Deficiencies · Tag K0541
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected November 25, 2023
September 14, 2023
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
C
No harm, widespread
Corrected November 25, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $11,087 in fines.

DatePenaltyAmount / length
July 17, 2025Fine$11,087

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HADDAD, TERI
Individual
5% or greater direct ownership interest—02/25/2025
MASON, CANDACE
Individual
5% or greater direct ownership interest—12/12/2005
PFLEEGOR, MICHAEL
Individual
5% or greater direct ownership interest—11/08/2021
STEINER, PATRICIA
Individual
5% or greater direct ownership interest—12/12/2021
ALFARO, TRACY
Individual
adp of the snfNOT APPLICABLE05/19/2019
BAER, THOMAS
Individual
adp of the snfNOT APPLICABLE01/01/2022
BAKER TILLY ADVISORY GROUP LP
Organization
adp of the snfNOT APPLICABLE05/29/2024
BARLEY, RICHARD
Individual
adp of the snfNOT APPLICABLE03/18/2025
BOCK, KELLY
Individual
adp of the snfNOT APPLICABLE02/03/2015
CALVERT, SCOTT
Individual
adp of the snfNOT APPLICABLE05/11/2020
COLLIER, DANIEL
Individual
adp of the snfNOT APPLICABLE03/04/2018
CROSS COUNTRY HEALTHCARE INC
Organization
adp of the snfNOT APPLICABLE05/02/2016
FRANTZ, LISA
Individual
adp of the snfNOT APPLICABLE07/02/2020
FRIENDS SERVICES FOR THE AGING
Organization
adp of the snfNOT APPLICABLE05/01/2018
GENERAL HEALTH CARE RESOURCES, INC.
Organization
adp of the snfNOT APPLICABLE03/12/2019
GOOD NEWS HOME CARE CORP
Organization
adp of the snfNOT APPLICABLE05/02/2023
HADDAD, TERI
Individual
adp of the snfNOT APPLICABLE02/25/2025
KHANUJA, ROB
Individual
adp of the snfNOT APPLICABLE05/22/2011
MASON, CANDACE
Individual
adp of the snfNOT APPLICABLE12/12/2005
PALERMO, FAITH
Individual
adp of the snfNOT APPLICABLE05/12/2019
PEOPLE 2.0 GLOBAL
Organization
adp of the snfNOT APPLICABLE03/30/2023
PFLEEGOR, MICHAEL
Individual
adp of the snfNOT APPLICABLE11/08/2021
PHOEBE-DEVITT HOMES
Organization
adp of the snfNOT APPLICABLE10/30/2025
PHYSICIAN AND TACTICAL HEALTHCARE SERVICES LLC
Organization
adp of the snfNOT APPLICABLE01/01/2025
RASSLER, MATTHEW
Individual
adp of the snfNOT APPLICABLE02/14/2022
RENALDO, THOMAS
Individual
adp of the snfNOT APPLICABLE02/01/2002
SHOTT, JASON
Individual
adp of the snfNOT APPLICABLE10/28/2024
STASKA-PIER, MARIE
Individual
adp of the snfNOT APPLICABLE07/07/2019
STEINER, PATRICIA
Individual
adp of the snfNOT APPLICABLE12/13/2021
STEVENSON, SCOTT
Individual
adp of the snfNOT APPLICABLE06/30/2008
STILES, SANDRA
Individual
adp of the snfNOT APPLICABLE04/29/2025
TIANO, FRANK
Individual
adp of the snfNOT APPLICABLE06/05/2023
TORRILLO, JOENEL
Individual
adp of the snfNOT APPLICABLE03/22/2023
BOCK, KELLY
Individual
corporate directorNOT APPLICABLE02/03/2015
CALVERT, SCOTT
Individual
corporate directorNOT APPLICABLE05/11/2020
KHANUJA, ROB
Individual
corporate directorNOT APPLICABLE05/22/2011
MORRIS, DARREN
Individual
corporate directorNOT APPLICABLE11/12/2017
PALERMO, FAITH
Individual
corporate directorNOT APPLICABLE05/12/2019
RASSLER, MATTHEW
Individual
corporate directorNOT APPLICABLE02/14/2022
STEVENSON, SCOTT
Individual
corporate directorNOT APPLICABLE04/24/2006

Showing 40 of 99 records.

Other nursing homes near Phoebe Allentown Health Care Center

  1. Jewel Healthcare and Rehabilitation Center

    535 North 17th Street, Allentown, PA 18104 · under 1 mi

    For-profit · 146 beds

    ★★★★★4Above average
  2. Good Shepherd Home Raker Center

    601 St John Street, Allentown, PA 18103 · 1.8 mi

    Non-profit · 99 beds

    • Abuse citation
    ★★★★★2Below average
  3. Cedar Crest Post Acute

    1265 South Cedar Crest Blvd, Allentown, PA 18103 · 2.5 mi

    For-profit · 166 beds · Part of Marquis Health Services

    ★★★★★4Above average
  4. Cedarbrook Senior Care and Rehabilitation

    350 S. Cedarbrook Road, Allentown, PA 18104 · 2.7 mi

    Government · 670 beds

    ★★★★★5Much above average
  5. Lehigh Valley Hospital Tsu

    17th & Chew Sts, Allentown, PA 18105 · 2.8 mi

    Non-profit · 52 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Fellowship Manor

    3000 Fellowship Drive, Whitehall, PA 18052 · 3 mi

    Non-profit · 121 beds

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Allentown, PA · Compare side by side

Frequently asked questions

What is Phoebe Allentown Health Care Center's rating?

Phoebe Allentown Health Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.

How many inspection citations did Phoebe Allentown Health Care Center receive?

Its most recent standard health inspection found 7 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.

Does Phoebe Allentown Health Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Phoebe Allentown Health Care Center?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Phoebe Allentown Health Care Center and how do I contact it?

Phoebe Allentown Health Care Center is at 1925 Turner Street, Allentown, PA 18104. Phone: (610) 794-5300.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.