nursing home in New Castle, PA
Quality Life Services - New Castle
520 Friendship Street, New Castle, PA 16101 · (412) 654-7791
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Quality Life Services - New Castle at a glance
Quality Life Services - New Castle is a 204-bed for-profit nursing home in New Castle, Pennsylvania (Lawrence County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Pennsylvania average of 3.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (May 21, 2026) found 13 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 55.9% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 204
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Quality Life Services
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Lawrence County
- CMS Certification Number
- 395003
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.43 hrs | 3.89 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.79 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.02 hrs | 2.19 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.19 hrs | 3.53 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 55.9% | 44.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 64% | 39.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 63 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 204 | 127 | 107 | |
| Average residents per day | 138 | 105 | 86 | |
| Occupancy | 67.7% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.8% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 19.8% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.2% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.9% | 16.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.1% | 17% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.4% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.7% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.3% | 20% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 31.3% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 97.6% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.7% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 21, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 16, 2026 |
| May 21, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 16, 2026 |
| May 21, 2026 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected July 16, 2026 |
| May 21, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 16, 2026 |
| May 21, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | B No harm, pattern | Corrected July 16, 2026 |
| May 21, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected July 14, 2026 |
| May 21, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected July 14, 2026 |
| May 21, 2026 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected July 14, 2026 |
| May 21, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 14, 2026 |
| May 21, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 14, 2026 |
| May 21, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected July 14, 2026 |
| May 21, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | B No harm, pattern | Corrected July 14, 2026 |
| December 2, 2025 Complaint | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected December 18, 2025 |
| May 8, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 1, 2025 |
| May 8, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 15, 2025 |
| May 8, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected July 1, 2025 |
| May 8, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 15, 2025 |
| May 8, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected July 15, 2025 |
| May 8, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 8, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | C No harm, widespread | Corrected July 1, 2025 |
| May 8, 2025 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | C No harm, widespread | Corrected July 1, 2025 |
| May 8, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 24, 2025 |
| May 8, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected June 24, 2025 |
| May 8, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 24, 2025 |
| May 8, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 24, 2025 |
| October 25, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 12, 2024 |
| October 25, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected December 3, 2024 |
| June 14, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected July 28, 2024 |
| June 14, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected July 28, 2024 |
| June 14, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected August 7, 2024 |
| June 14, 2024 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | C No harm, widespread | Corrected July 28, 2024 |
| June 14, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 28, 2024 |
| October 11, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 9, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TACK-BEARDSLEY, SUSAN Individual | 5% or greater indirect ownership interest | 33% | 07/01/2024 |
| TACK, STEVEN Individual | 5% or greater indirect ownership interest | 33% | 07/01/2024 |
| ALLISON, HEATHER Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| CARTER, CHRISTINE Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| GOLDEN HILL NURSING AND REHAB LP Organization | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| HOLSINGER PC Organization | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| KANIA, TONIA Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| MOSES, ROBERT Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| STAFFORD, LISA Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| ALLISON, HEATHER Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| MARKIVICH, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| TACK-BEARDSLEY, SUSAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| TACK, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| TACK-YUREK, MARY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2024 |
Other nursing homes near Quality Life Services - New Castle
Avalon Care Center
3410 W. Pittsburgh Rd, New Castle, PA 16101 · under 1 mi
For-profit · 84 beds · Part of Wecare Centers
★★★★★2Below averageHaven Convalescent Home, INC
725 Paul Street, New Castle, PA 16101 · under 1 mi
For-profit · 91 beds
- CMS high performer
★★★★★5Much above averageEdison Manor Nursing & Rehabilitation Center
222 West Edison Avenue, New Castle, PA 16101 · 1.6 mi
For-profit · 118 beds · Part of Saber Healthcare Group
★★★★★1Much below averageKadima Rehabilitation & Nursing at New Castle
715 Harbor Street, New Castle, PA 16101 · 1.7 mi
For-profit · 62 beds · Part of Kadima Healthcare Group
★★★★★4Above averageJameson Nursing and Rehab Center
3349 Wilmington Road, New Castle, PA 16105 · 4.3 mi
For-profit · 78 beds · Part of Wecare Centers
★★★★★5Much above averageKadima Rehabilitation & Nursing at New Wilmington
520 New Castle Street, New Wilmington, PA 16142 · 8.6 mi
For-profit · 115 beds · Part of Kadima Healthcare Group
★★★★★4Above average
Frequently asked questions
What is Quality Life Services - New Castle's rating?
Quality Life Services - New Castle has 3 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Quality Life Services - New Castle receive?
Its most recent standard health inspection found 13 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Quality Life Services - New Castle accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Quality Life Services - New Castle?
It is for profit - limited liability company and part of Quality Life Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Quality Life Services - New Castle and how do I contact it?
Quality Life Services - New Castle is at 520 Friendship Street, New Castle, PA 16101. Phone: (412) 654-7791.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.