nursing home in Portland, OR
Gateway Care and Retirement
39 NE 102nd Avenue, Portland, OR 97220 · (503) 252-2461
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Gateway Care and Retirement at a glance
Gateway Care and Retirement is a 59-bed for-profit nursing home in Portland, Oregon (Multnomah County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Oregon average of 3.1.
Residents receive about 4.7 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 5 hours.
Its most recent standard health inspection (May 12, 2025) found 9 health citations. The Oregon average is 9.2.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sapphire Health Services
- Medicare-certified since
- September 1, 2003
- Resident/family council
- Resident
- County
- Multnomah County
- CMS Certification Number
- 385268
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.5 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.75 hrs | 5.03 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.72 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.35 hrs | 3.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.23 hrs | 4.51 hrs | 3.42 hrs | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 9 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 57 | 71.8 | 80.6 | Better |
Penalties
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $27,522 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 83 | 107 | |
| Average residents per day | 57 | 58 | 86 | |
| Occupancy | 96.1% | 71.9% | 80.9% |
Long-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 2.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 8.3% | 5.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 23.3% | 13.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.3% | 2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 1.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.8% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31% | 20.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 4.7% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.5% | 4.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.3% | 12.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.9% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94% | 95.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 95.2% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.5% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75% | 81.2% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.4% | 85.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 15, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 8, 2025 |
| May 12, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction. Egress Deficiencies · Tag K0255 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 12, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 12, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 12, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 12, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 12, 2025 Complaint | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 12, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 20, 2025 |
| February 6, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 17, 2025 |
| May 17, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 10, 2024 |
| April 26, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected June 7, 2024 |
| April 2, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 18, 2024 |
| December 4, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 5, 2023 |
| December 4, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected December 20, 2023 |
| December 4, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected January 12, 2024 |
| December 4, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected December 5, 2023 |
| December 4, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected January 15, 2024 |
| December 4, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 4, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 4, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 4, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 4, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 4, 2023 Standard | Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration Deficiencies · Tag F0848 | C No harm, widespread | Corrected January 15, 2024 |
| October 5, 2023 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected October 17, 2023 |
| September 13, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 25, 2022 |
| September 13, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected October 25, 2022 |
| September 13, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 25, 2022 |
| September 13, 2022 Fire safety | Install noncombustible or limited-combustible interior walls. Construction Deficiencies · Tag K0163 | E Potential harm, pattern | Corrected October 25, 2022 |
| September 13, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected October 25, 2022 |
| September 13, 2022 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | F Potential harm, widespread | Corrected October 25, 2022 |
| September 13, 2022 Standard | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | F Potential harm, widespread | Corrected October 25, 2022 |
| September 13, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected October 25, 2022 |
| September 13, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected October 25, 2022 |
| September 13, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 25, 2022 |
| September 13, 2022 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected October 25, 2022 |
| September 13, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected October 25, 2022 |
| September 13, 2022 Standard | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825 | D Potential harm, isolated | Corrected October 25, 2022 |
| September 13, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 25, 2022 |
| September 13, 2022 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected October 25, 2022 |
| September 13, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected October 25, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BECKER, ANDREW Individual | 5% or greater direct ownership interest | 10% | 01/01/2018 |
| RICKER, KEVIN Individual | 5% or greater direct ownership interest | 90% | 07/15/2014 |
| ALTEA MEDICAL OREGON LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| AMES, DEBORAH Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| MILLINGTON, SETH Individual | adp of the snf | NOT APPLICABLE | 02/17/2025 |
| SAPPHIRE HEALTHCARE SRVS. Organization | adp of the snf | NOT APPLICABLE | 06/22/2025 |
| HILTY, LISA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 08/28/2025 |
| MORRIS, BRYAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 08/28/2025 |
| ALTEA MEDICAL OREGON LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| AMES, DEBORAH Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| MILLINGTON, SETH Individual | operational/managerial control | NOT APPLICABLE | 02/17/2025 |
| SAPPHIRE HEALTHCARE SRVS. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
Other nursing homes near Gateway Care and Retirement
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★★★★★3AverageMarquis Mill Park
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★★★★★3AverageRose City Nursing and Rehabilitation
11325 NE Weidler Street, Portland, OR 97220 · under 1 mi
For-profit · 55 beds
★★★★★3AveragePortland Health and Rehabilitation
12441 SE Stark Street, Portland, OR 97233 · 1 mi
For-profit · 105 beds · Part of Evergreen Healthcare Group
★★★★★1Much below averageMenlo Park Post Acute
745 NE 122nd Avenue, Portland, OR 97230 · 1 mi
For-profit · 83 beds · Part of Pacs Group
★★★★★2Below averageEvergreen Post Acute
8643 NE Beech Street, Portland, OR 97220 · 1.9 mi
For-profit · 55 beds · Part of Pacs Group
★★★★★2Below average
Frequently asked questions
What is Gateway Care and Retirement's rating?
Gateway Care and Retirement has 3 out of 5 stars on the CMS overall star rating. The average for Oregon nursing homes is 3.1 stars.
How many inspection citations did Gateway Care and Retirement receive?
Its most recent standard health inspection found 9 citations, compared with a Oregon average of 9.2. Every citation is listed on this page with its severity.
Does Gateway Care and Retirement accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Gateway Care and Retirement?
It is for profit - limited liability company and part of Sapphire Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Gateway Care and Retirement and how do I contact it?
Gateway Care and Retirement is at 39 NE 102nd Avenue, Portland, OR 97220. Phone: (503) 252-2461.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.