nursing home in Redmond, OR
Regency Redmond Rehabilitation and Nursing Center
3025 SW Reservoir Drive, Redmond, OR 97756 · (541) 548-5066
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Regency Redmond Rehabilitation and Nursing Center at a glance
Regency Redmond Rehabilitation and Nursing Center is a 50-bed for-profit nursing home in Redmond, Oregon (Deschutes County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Oregon average of 3.1.
Residents receive about 5.7 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 5 hours.
Its most recent standard health inspection (January 16, 2026) found 6 health citations. The Oregon average is 9.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 55.6% per year (state average 47.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Regency Pacific Management
- Medicare-certified since
- June 25, 1992
- Resident/family council
- Resident
- County
- Deschutes County
- CMS Certification Number
- 385230
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.72 hrs | 5.03 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.48 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.68 hrs | 3.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.69 hrs | 4.51 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 55.6% | 47.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 44.4% | 51.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 32 | 71.8 | 80.6 | Better |
Penalties
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $27,522 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 83 | 107 | |
| Average residents per day | 35 | 58 | 86 | |
| Occupancy | 70% | 71.9% | 80.9% |
Long-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 11.5% | 5.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 13.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7% | 14.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10% | 20.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 4.7% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.4% | 4.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.6% | 12.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 7.5% | 21.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.6% | 81.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 85.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 16, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected January 23, 2026 |
| January 16, 2026 Fire safety | Meet other general requirements. Smoke Deficiencies · Tag K0932 | D Potential harm, isolated | Corrected January 23, 2026 |
| January 16, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 16, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 16, 2026 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 16, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 16, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 16, 2026 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected January 30, 2026 |
| August 16, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 16, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected September 30, 2024 |
| August 16, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected September 30, 2024 |
| August 16, 2024 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | F Potential harm, widespread | Corrected September 30, 2024 |
| August 16, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 16, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected August 23, 2024 |
| August 16, 2024 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected April 1, 2024 |
| August 16, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected October 1, 2024 |
| August 16, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 1, 2024 |
| August 16, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 1, 2024 |
| April 7, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 19, 2023 |
| April 7, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | G Actual harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 19, 2023 |
| April 7, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 19, 2023 |
| April 7, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 7, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BD FACILITIES LLC Organization | 5% or greater direct ownership interest | 100% | 03/01/2019 |
| BD FACILITIES LLC Organization | adp of the snf | NOT APPLICABLE | 07/05/2025 |
| BEDDOE, MARVIN Individual | adp of the snf | NOT APPLICABLE | 06/01/2016 |
| BEDDOE, SANDRA Individual | adp of the snf | NOT APPLICABLE | 06/01/2016 |
| OMNICARE LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2013 |
| RAPP, ANDREW Individual | adp of the snf | NOT APPLICABLE | 03/08/2016 |
| REGENCY PACIFIC MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 08/26/2025 |
| STAUFFER, GRETCHEN Individual | adp of the snf | NOT APPLICABLE | 05/16/2022 |
| SUAREZ, YOLANDA Individual | adp of the snf | NOT APPLICABLE | 02/01/2026 |
| BEDDOE, MARVIN Individual | operational/managerial control | NOT APPLICABLE | 06/01/2016 |
| RAPP, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 03/08/2016 |
| REGENCY PACIFIC MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2010 |
| STAUFFER, GRETCHEN Individual | operational/managerial control | NOT APPLICABLE | 05/16/2022 |
| SUAREZ, YOLANDA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2026 |
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Frequently asked questions
What is Regency Redmond Rehabilitation and Nursing Center's rating?
Regency Redmond Rehabilitation and Nursing Center has 5 out of 5 stars on the CMS overall star rating. The average for Oregon nursing homes is 3.1 stars.
How many inspection citations did Regency Redmond Rehabilitation and Nursing Center receive?
Its most recent standard health inspection found 6 citations, compared with a Oregon average of 9.2. Every citation is listed on this page with its severity.
Does Regency Redmond Rehabilitation and Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Regency Redmond Rehabilitation and Nursing Center?
It is for profit - limited liability company and part of Regency Pacific Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Regency Redmond Rehabilitation and Nursing Center and how do I contact it?
Regency Redmond Rehabilitation and Nursing Center is at 3025 SW Reservoir Drive, Redmond, OR 97756. Phone: (541) 548-5066.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.