nursing home in Portland, OR
West Hills Health & Rehabilitation
5701 SW Multnomah Blvd, Portland, OR 97219 · (503) 244-1107
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Hills Health & Rehabilitation at a glance
West Hills Health & Rehabilitation is a 180-bed for-profit nursing home in Portland, Oregon (Multnomah County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Oregon average of 3.1.
Residents receive about 5 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 5 hours.
Its most recent standard health inspection (April 25, 2025) found 3 health citations. The Oregon average is 9.2.
Federal regulators fined it 1 time in the past three years, totaling $12,659.
Nursing staff turnover is 41.5% per year (state average 47.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 180
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Goodman Group
- Medicare-certified since
- May 7, 1970
- Resident/family council
- Both
- County
- Multnomah County
- CMS Certification Number
- 385112
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.03 hrs | 5.03 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.60 hrs | 0.72 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.30 hrs | 3.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.39 hrs | 4.51 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 41.5% | 47.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 51.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 53 | 71.8 | 80.6 | Better |
Penalties
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,659 | $27,522 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 180 | 83 | 107 | |
| Average residents per day | 95 | 58 | 86 | |
| Occupancy | 52.5% | 71.9% | 80.9% |
Long-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 5.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.9% | 13.9% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 1.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 6.4% | 14.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.9% | 20.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.7% | 4.7% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.5% | 4.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.1% | 12.4% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 21.8% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 91% | 95.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.1% | 81.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 85.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 25, 2025 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | F Potential harm, widespread | Corrected June 14, 2025 |
| April 25, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected June 14, 2025 |
| April 25, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected June 14, 2025 |
| April 25, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 14, 2025 |
| April 25, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 14, 2025 |
| April 25, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected June 14, 2025 |
| December 11, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected January 27, 2025 |
| December 11, 2024 Complaint | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624 | D Potential harm, isolated | Corrected January 27, 2025 |
| May 9, 2024 Complaint | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | F Potential harm, widespread | Corrected June 28, 2024 |
| May 9, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 9, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 28, 2024 |
| December 18, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected February 5, 2024 |
| December 18, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 5, 2024 |
| December 18, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected June 14, 2023 |
| December 18, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected February 6, 2024 |
| December 18, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 6, 2024 |
| December 18, 2023 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected February 6, 2024 |
| December 18, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected February 6, 2024 |
| December 18, 2023 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | E Potential harm, pattern | Corrected February 6, 2024 |
| December 18, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected February 6, 2024 |
| December 18, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 6, 2024 |
| August 5, 2019 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected September 4, 2019 |
| August 5, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 4, 2019 |
| August 5, 2019 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected September 4, 2019 |
| August 5, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 4, 2019 |
| August 5, 2019 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 4, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,659 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 18, 2023 | Fine | $12,659 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | 5% or greater direct ownership interest | — | 10/01/2023 |
| THE GOODMAN GROUP PROPERTIES LLC Organization | 5% or greater direct ownership interest | — | 01/01/2007 |
| WERNER VENTURES LIMITED PARTNERSHIP Organization | 5% or greater direct ownership interest | — | 01/01/1994 |
| WEST HILLS CONVALESCENT CENTER LIMITED PARTNERSHIP Organization | 5% or greater direct ownership interest | — | 04/04/1990 |
| BROWN, WENDY Individual | 5% or greater indirect ownership interest | 5% | 01/01/1994 |
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | 5% or greater indirect ownership interest | 13% | 02/28/2017 |
| WERNER, JEFFERY Individual | 5% or greater indirect ownership interest | 5% | 01/01/1994 |
| WEICHERT, JAMES Individual | corporate director | NOT APPLICABLE | 10/01/2016 |
| BENSON, RANDALL Individual | corporate officer | NOT APPLICABLE | 06/26/2016 |
| EDINGER, CRAIG Individual | corporate officer | NOT APPLICABLE | 10/11/2016 |
| KNACKE, CLINTON Individual | corporate officer | NOT APPLICABLE | 10/12/2022 |
| OLSON, DENISE Individual | corporate officer | NOT APPLICABLE | 09/16/2013 |
| JOHN B GOODMAN ENTERPRISES INC Organization | general partnership interest | NOT APPLICABLE | 04/04/1990 |
| BROWN, WENDY Individual | limited partnership interest | NOT APPLICABLE | 01/01/1994 |
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | limited partnership interest | NOT APPLICABLE | 02/28/2017 |
| THE GOODMAN GROUP PROPERTIES LLC Organization | limited partnership interest | NOT APPLICABLE | 01/01/2007 |
| WERNER, JEFFERY Individual | limited partnership interest | NOT APPLICABLE | 01/01/1994 |
| WERNER VENTURES LIMITED PARTNERSHIP Organization | limited partnership interest | NOT APPLICABLE | 01/01/1994 |
| GOULD, DENISE Individual | w-2 managing employee | NOT APPLICABLE | 06/05/2023 |
Other nursing homes near West Hills Health & Rehabilitation
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- CMS high performer
★★★★★5Much above averageRobison Jewish Health Center
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★★★★★2Below averageMarquis Autumn Hills Memory Care
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For-profit · 39 beds
- CMS high performer
★★★★★5Much above averageAvamere Crestview of Portland
6530 SW 30th Avenue, Portland, OR 97239 · 1.6 mi
For-profit · 127 beds · Part of Avamere
★★★★★4Above averageBeaverton Post Acute Care of Cascadia
11850 SW Allen Blvd., Beaverton, OR 97005 · 3 mi
For-profit · 104 beds · Part of Cascadia Healthcare
- CMS high performer
★★★★★5Much above averageThe Pearl at Kruse Way
4550 Carman Drive, Lake Oswego, OR 97035 · 3.5 mi
For-profit · 74 beds · Part of Avamere
★★★★★4Above average
Frequently asked questions
What is West Hills Health & Rehabilitation's rating?
West Hills Health & Rehabilitation has 4 out of 5 stars on the CMS overall star rating. The average for Oregon nursing homes is 3.1 stars.
How many inspection citations did West Hills Health & Rehabilitation receive?
Its most recent standard health inspection found 3 citations, compared with a Oregon average of 9.2. Every citation is listed on this page with its severity.
Does West Hills Health & Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns West Hills Health & Rehabilitation?
It is for profit - partnership and part of The Goodman Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is West Hills Health & Rehabilitation and how do I contact it?
West Hills Health & Rehabilitation is at 5701 SW Multnomah Blvd, Portland, OR 97219. Phone: (503) 244-1107.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.