nursing home in Norman, OK
Holiday Heights Healthcare
301 East Dale, Norman, OK 73069 · (405) 321-7932
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holiday Heights Healthcare at a glance
Holiday Heights Healthcare is a 51-bed non-profit nursing home in Norman, Oklahoma (Cleveland County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Oklahoma average of 2.7.
Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (July 24, 2024) found 2 health citations. The Oklahoma average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $8,351.
Nursing staff turnover is 66% per year (state average 55.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 51
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Bridges Health
- Medicare-certified since
- April 1, 2020
- Resident/family council
- None
- County
- Cleveland County
- CMS Certification Number
- 375580
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 3.79 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.12 hrs | 2.54 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.24 hrs | 3.44 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 66% | 55.5% | 45.8% | Worse |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 13 | 67.5 | 80.6 | Better |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,351 | $18,268 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 51 | 97 | 107 | |
| Average residents per day | 45 | 61 | 86 | |
| Occupancy | 87.6% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.9% | 4.7% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.7% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.5% | 17.5% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 2.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.1% | 13.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.9% | 13.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.7% | 3.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 40.6% | 25.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17.8% | 17.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 91% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.8% | 1.6% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 75.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | F Potential harm, widespread | Corrected September 10, 2024 |
| July 24, 2024 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | F Potential harm, widespread | Corrected September 10, 2024 |
| July 24, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 10, 2024 |
| July 24, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected September 10, 2024 |
| July 24, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected September 10, 2024 |
| July 24, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected September 10, 2024 |
| July 24, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected August 20, 2024 |
| July 24, 2024 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected August 20, 2024 |
| June 29, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected October 18, 2023 |
| June 29, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 9, 2023 |
| June 29, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 29, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 9, 2023 |
| January 11, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected March 21, 2022 |
| January 11, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected March 17, 2022 |
| January 11, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected March 21, 2022 |
| January 11, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected March 17, 2022 |
| January 11, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected March 17, 2022 |
| January 11, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected March 21, 2022 |
| January 11, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected March 17, 2022 |
| January 11, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected March 17, 2022 |
| January 11, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 16, 2022 |
| January 11, 2022 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | E Potential harm, pattern | Corrected February 16, 2022 |
| January 11, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 16, 2022 |
| January 11, 2022 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected February 16, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,351 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 19, 2026 | Fine | $8,351 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BRIDGES EMPLOYEE STOCK OWNERSHIP TRUST Organization | 5% or greater indirect ownership interest | 100% | 12/31/2020 |
| DEROIN, KRISTY Individual | contracted managing employee | NOT APPLICABLE | 04/01/2020 |
| COBLE, WILLIAM Individual | corporate officer | NOT APPLICABLE | 04/01/2020 |
| BRIDGES ESOP, INC Organization | operational/managerial control | NOT APPLICABLE | 12/31/2020 |
| COBLE, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 04/01/2020 |
| DEROIN, KRISTY Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2020 |
Other nursing homes near Holiday Heights Healthcare
24th Place
600 24th Avenue Southwest, Norman, OK 73069 · 2.5 mi
For-profit · 89 beds · Part of Ihs Management Consultants
★★★★★1Much below averageIgnite Medical Resort Norman, LLC
1050 Rambling Oaks Drive, Norman, OK 73072 · 2.7 mi
For-profit · 52 beds · Part of Ignite Medical Resorts
★★★★★1Much below averageMedical Park West Rehabilitation & Skilled Care
3110 Healthplex Drive, Norman, OK 73072 · 3.5 mi
Non-profit · 104 beds · Part of Stonegate Senior Living
★★★★★1Much below averageGrace Skilled and Nursing Therapy Norman
4554 West Main, Norman, OK 73072 · 3.9 mi
For-profit · 136 beds · Part of Bridges Health
★★★★★5Much above averageNoble Health Care Center
1501 North 8th Street, Noble, OK 73068 · 6.2 mi
Non-profit · 110 beds · Part of Stonegate Senior Living
★★★★★1Much below averageThunder Care and Rehabilitation
2120 North Broadway, Moore, OK 73160 · 9 mi
For-profit · 154 beds · Part of Ihs Management Consultants
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Holiday Heights Healthcare's rating?
Holiday Heights Healthcare has 5 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did Holiday Heights Healthcare receive?
Its most recent standard health inspection found 2 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does Holiday Heights Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Holiday Heights Healthcare?
It is non profit - corporation and part of Bridges Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Holiday Heights Healthcare and how do I contact it?
Holiday Heights Healthcare is at 301 East Dale, Norman, OK 73069. Phone: (405) 321-7932.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.