nursing home in Claremore, OK
Memory Care Center at Emerald
2700 North Hickory Street, Claremore, OK 74017 · (918) 283-4949
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★2
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Memory Care Center at Emerald at a glance
Memory Care Center at Emerald is a 60-bed for-profit nursing home in Claremore, Oklahoma (Rogers County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Oklahoma average of 2.7.
Residents receive about 3.4 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 2, 2026) found 10 health citations. The Oklahoma average is 6.4.
Federal regulators fined it 2 times in the past three years, totaling $54,769.
Nursing staff turnover is 68.9% per year (state average 55.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Emerald Healthcare
- Medicare-certified since
- June 4, 2013
- Resident/family council
- Resident
- County
- Rogers County
- CMS Certification Number
- 375553
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.39 hrs | 3.79 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.16 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.47 hrs | 2.54 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.20 hrs | 3.44 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 68.9% | 55.5% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 105 | 67.5 | 80.6 | Worse |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $54,769 | $18,268 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 97 | 107 | |
| Average residents per day | 57 | 61 | 86 | |
| Occupancy | 95.2% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.7% | 4.7% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.3% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 45.9% | 17.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 23.7% | 13.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19% | 13.7% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 3.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.3% | 25.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 11.9% | 17.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.3% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.1% | 91% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 30.6% | 75.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 56 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 2, 2026 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected June 22, 2026 |
| June 2, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected July 24, 2026 |
| June 2, 2026 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 2, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 2, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 2, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 2, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 2, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 2, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 2, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 2, 2026 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected July 24, 2026 |
| May 12, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 11, 2025 |
| May 12, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 11, 2025 |
| May 31, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 28, 2024 |
| May 14, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected June 28, 2024 |
| May 14, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 28, 2024 |
| May 14, 2024 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | D Potential harm, isolated | Corrected June 28, 2024 |
| October 17, 2023 Complaint | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | E Potential harm, pattern | Corrected November 10, 2023 |
| October 17, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected November 10, 2023 |
| April 3, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected May 23, 2023 |
| April 3, 2023 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | C No harm, widespread | Corrected May 23, 2023 |
| April 3, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected May 23, 2023 |
| April 3, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected May 23, 2023 |
| April 3, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | K Immediate jeopardy, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Tag F0626 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration Deficiencies · Tag F0848 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | E Potential harm, pattern | Corrected May 23, 2023 |
| April 3, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected May 23, 2023 |
| April 3, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected May 23, 2023 |
| April 3, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $54,769 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 2, 2026 | Fine | $39,530 |
| May 14, 2024 | Fine | $15,239 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| EHC CLAREMORE OPERATIONS LLC Organization | 5% or greater direct ownership interest | 100% | 06/04/2018 |
| JW OKLAHOMA HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 50% | 06/04/2018 |
| YCOK HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 50% | 06/04/2018 |
| CHAFETZ, YISROEL Individual | contracted managing employee | NOT APPLICABLE | 11/01/2018 |
| WALDEN, JACOB Individual | contracted managing employee | NOT APPLICABLE | 11/01/2018 |
| KINDLE, DARLENE Individual | w-2 managing employee | NOT APPLICABLE | 11/01/2018 |
Other nursing homes near Memory Care Center at Emerald
Emerald Care Center Claremore
2800 North Hickory Street, Claremore, OK 74017 · under 1 mi
For-profit · 129 beds · Part of Emerald Healthcare
★★★★★2Below averageClaremore Skilled Nursing and Therapy
920 East 16th Street, Claremore, OK 74017 · 1.6 mi
For-profit · 118 beds · Part of Bridges Health
★★★★★3AverageRolling Hills Care Center
801 North 193 East Avenue, Catoosa, OK 74015 · 12.5 mi
For-profit · 126 beds · Part of Conhold
★★★★★4Above averageBaptist Village of Owasso
12600 East 73rd Street North, Owasso, OK 74055 · 13 mi
Non-profit · 120 beds
★★★★★3AverageNorth County Center for Nursing and Rehabilitation
2300 West Broadway, Collinsville, OK 74021 · 13.1 mi
For-profit · 119 beds
★★★★★2Below averageSequoyah Pointe Living Center
8515 North 123rd East Avenue, Owasso, OK 74055 · 13.3 mi
For-profit · 92 beds · Part of Conhold
★★★★★4Above average
Frequently asked questions
What is Memory Care Center at Emerald's rating?
Memory Care Center at Emerald has 1 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did Memory Care Center at Emerald receive?
Its most recent standard health inspection found 10 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does Memory Care Center at Emerald accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Memory Care Center at Emerald?
It is for profit - limited liability company and part of Emerald Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Memory Care Center at Emerald and how do I contact it?
Memory Care Center at Emerald is at 2700 North Hickory Street, Claremore, OK 74017. Phone: (918) 283-4949.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.