nursing home in Broken Arrow, OK
Forest Hills Care and Rehabilitation Center
4300 West Houston, Broken Arrow, OK 74012 · (918) 254-5000
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Forest Hills Care and Rehabilitation Center at a glance
Forest Hills Care and Rehabilitation Center is a 159-bed for-profit nursing home in Broken Arrow, Oklahoma (Tulsa County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Oklahoma average of 2.7.
Residents receive about 4 hours of nursing care per day (0.3 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (May 7, 2025) found 9 health citations. The Oklahoma average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 62.8% per year (state average 55.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 159
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Mgm Healthcare
- Medicare-certified since
- February 20, 2001
- Resident/family council
- Resident
- County
- Tulsa County
- CMS Certification Number
- 375392
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.00 hrs | 3.79 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.28 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.72 hrs | 2.54 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.46 hrs | 3.44 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 62.8% | 55.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 55.6% | 53.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 6 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 54 | 67.5 | 80.6 | Better |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $18,268 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 159 | 97 | 107 | |
| Average residents per day | 145 | 61 | 86 | |
| Occupancy | 91.1% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 4.7% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.3% | 17.5% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 2.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.3% | 13.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.3% | 13.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.3% | 3.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 9.9% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.1% | 25.7% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 8.5% | 17.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.2% | 91% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.8% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 65% | 74.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.5% | 75.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 35 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 7, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 7, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 7, 2025 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 7, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 7, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 19, 2025 |
| May 7, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 19, 2025 |
| May 7, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected June 19, 2025 |
| May 7, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 19, 2025 |
| May 7, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 19, 2025 |
| May 7, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 19, 2025 |
| February 9, 2024 Complaint | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected March 13, 2024 |
| February 9, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 13, 2024 |
| February 9, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 13, 2024 |
| October 13, 2023 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 9, 2023 |
| April 25, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 10, 2023 |
| April 25, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected August 10, 2023 |
| April 25, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected August 10, 2023 |
| April 25, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 25, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 25, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected May 31, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OKLAHOMA ACQUISITIONS, LLC Organization | 5% or greater direct ownership interest | 63% | 12/31/2019 |
| BIENSTOCK, JUDAH Individual | corporate director | NOT APPLICABLE | 03/01/2013 |
| BIENSTOCK, JUDAH Individual | corporate officer | NOT APPLICABLE | 03/01/2013 |
| BIENSTOCK, JUDAH Individual | operational/managerial control | NOT APPLICABLE | 03/01/2013 |
| BETTIS, MELISSA Individual | w-2 managing employee | NOT APPLICABLE | 04/18/2022 |
Other nursing homes near Forest Hills Care and Rehabilitation Center
Senior Suites Healthcare
3501 W Washington Street, Broken Arrow, OK 74012 · 1.2 mi
For-profit · 92 beds
★★★★★2Below averageIgnite Medical Resort Tulsa, LLC
8720 South 101st Avenue, Tulsa, OK 74133 · 1.6 mi
For-profit · 104 beds · Part of Ignite Medical Resorts
★★★★★5Much above averageAspen Health and Rehab
1251 West Houston, Broken Arrow, OK 74012 · 2.1 mi
For-profit · 126 beds · Part of Central Arkansas Nursing Centers
★★★★★3Average- ★★★★★3Average
Broken Arrow Nursing Home, INC
424 North Date Avenue, Broken Arrow, OK 74012 · 2.6 mi
For-profit · 101 beds
★★★★★4Above average- ★★★★★1Much below average
All nursing homes in Broken Arrow, OK · Compare side by side
Frequently asked questions
What is Forest Hills Care and Rehabilitation Center's rating?
Forest Hills Care and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did Forest Hills Care and Rehabilitation Center receive?
Its most recent standard health inspection found 9 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does Forest Hills Care and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Forest Hills Care and Rehabilitation Center?
It is for profit - limited liability company and part of Mgm Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Forest Hills Care and Rehabilitation Center and how do I contact it?
Forest Hills Care and Rehabilitation Center is at 4300 West Houston, Broken Arrow, OK 74012. Phone: (918) 254-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.