nursing home in Broken Arrow, OK

Forest Hills Care and Rehabilitation Center

4300 West Houston, Broken Arrow, OK 74012 · (918) 254-5000

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Forest Hills Care and Rehabilitation Center at a glance

Forest Hills Care and Rehabilitation Center is a 159-bed for-profit nursing home in Broken Arrow, Oklahoma (Tulsa County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Oklahoma average of 2.7.

Residents receive about 4 hours of nursing care per day (0.3 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (May 7, 2025) found 9 health citations. The Oklahoma average is 6.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 62.8% per year (state average 55.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
159
Certified for
Medicare and Medicaid
Chain / affiliated entity
Mgm Healthcare
Medicare-certified since
February 20, 2001
Resident/family council
Resident
County
Tulsa County
CMS Certification Number
375392

Ratings

MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 52.6 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 52.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 53 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 52.5 / 53.3 / 5Average

Staffing

This facility4.00 hrsOklahoma average3.79 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.00 hrs3.79 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.28 hrs0.34 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.72 hrs2.54 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.46 hrs3.44 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)62.8%55.5%45.8%Worse
Registered nurse turnover (yearly) (lower is better)55.6%53.6%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility9Oklahoma average6U.S. average9
Health citations in the most recent inspection: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)969Average
Citations from complaint investigations (latest cycle) (lower is better)423Worse
Weighted health inspection score ⓘ (lower is better)5467.580.6Better

Penalties

This facility0Oklahoma average1U.S. average1
Fines in the past 3 years: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$18,268$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Certified beds15997107
Average residents per day1456186
Occupancy91.1%64%80.9%

Long-stay residents

This facility0.7%Oklahoma average4.7%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.7%4.7%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.2%4.7%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)7.3%17.5%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.5%2.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%1.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)6.3%13.6%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.3%13.7%14.1%Better
Long-stay residents who lose too much weight (lower is better)0.3%3.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)9.9%3.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)20.1%25.7%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)8.5%17.1%19%Better
Long-stay residents given a flu vaccine (higher is better)95%94.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)93.2%91%93.6%Average

Short-stay residents

This facility0.3%Oklahoma average1.8%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.3%1.8%1.6%Better
Short-stay residents given a flu vaccine (higher is better)65%74.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)95.5%75.8%82%Better

Inspection citations

State inspectors cited this home for 35 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 7, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected June 19, 2025
May 7, 2025
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected June 19, 2025
May 7, 2025
Complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
E
Potential harm, pattern
Corrected June 19, 2025
May 7, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected June 19, 2025
May 7, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 19, 2025
May 7, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected June 19, 2025
May 7, 2025
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected June 19, 2025
May 7, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 19, 2025
May 7, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected June 19, 2025
May 7, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected June 19, 2025
February 9, 2024
Complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
E
Potential harm, pattern
Corrected March 13, 2024
February 9, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected March 13, 2024
February 9, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected March 13, 2024
February 9, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected March 13, 2024
October 13, 2023
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected November 9, 2023
April 25, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected August 10, 2023
April 25, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected August 10, 2023
April 25, 2023
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
C
No harm, widespread
Corrected August 10, 2023
April 25, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected May 31, 2023
April 25, 2023
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 31, 2023
April 25, 2023
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected May 31, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
OKLAHOMA ACQUISITIONS, LLC
Organization
5% or greater direct ownership interest63%12/31/2019
BIENSTOCK, JUDAH
Individual
corporate directorNOT APPLICABLE03/01/2013
BIENSTOCK, JUDAH
Individual
corporate officerNOT APPLICABLE03/01/2013
BIENSTOCK, JUDAH
Individual
operational/managerial controlNOT APPLICABLE03/01/2013
BETTIS, MELISSA
Individual
w-2 managing employeeNOT APPLICABLE04/18/2022

Other nursing homes near Forest Hills Care and Rehabilitation Center

  1. Senior Suites Healthcare

    3501 W Washington Street, Broken Arrow, OK 74012 · 1.2 mi

    For-profit · 92 beds

    ★★★★★2Below average
  2. Ignite Medical Resort Tulsa, LLC

    8720 South 101st Avenue, Tulsa, OK 74133 · 1.6 mi

    For-profit · 104 beds · Part of Ignite Medical Resorts

    ★★★★★5Much above average
  3. Aspen Health and Rehab

    1251 West Houston, Broken Arrow, OK 74012 · 2.1 mi

    For-profit · 126 beds · Part of Central Arkansas Nursing Centers

    ★★★★★3Average
  4. The Cottage Extended Care

    7707 South Memorial Drive, Tulsa, OK 74133 · 2.5 mi

    For-profit · 176 beds

    ★★★★★3Average
  5. Broken Arrow Nursing Home, INC

    424 North Date Avenue, Broken Arrow, OK 74012 · 2.6 mi

    For-profit · 101 beds

    ★★★★★4Above average
  6. Village Health Care Center

    1709 South Main, Broken Arrow, OK 74012 · 2.9 mi

    For-profit · 90 beds

    ★★★★★1Much below average

All nursing homes in Broken Arrow, OK · Compare side by side

Frequently asked questions

What is Forest Hills Care and Rehabilitation Center's rating?

Forest Hills Care and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.

How many inspection citations did Forest Hills Care and Rehabilitation Center receive?

Its most recent standard health inspection found 9 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.

Does Forest Hills Care and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Forest Hills Care and Rehabilitation Center?

It is for profit - limited liability company and part of Mgm Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Forest Hills Care and Rehabilitation Center and how do I contact it?

Forest Hills Care and Rehabilitation Center is at 4300 West Houston, Broken Arrow, OK 74012. Phone: (918) 254-5000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.