nursing home in Chickasha, OK
Glenhaven Retirement Village
3003 Iowa, Chickasha, OK 73023 · (405) 224-0909
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Glenhaven Retirement Village at a glance
Glenhaven Retirement Village is a 120-bed for-profit nursing home in Chickasha, Oklahoma (Grady County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Oklahoma average of 2.7.
Residents receive about 4.6 hours of nursing care per day (0.1 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (December 19, 2024) found 1 health citation. The Oklahoma average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $14,433.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1999
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Grady County
- CMS Certification Number
- 375359
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.64 hrs | 3.79 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.12 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.27 hrs | 2.54 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.11 hrs | 3.44 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 50.8 | 67.5 | 80.6 | Better |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $14,433 | $18,268 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 97 | 107 | |
| Average residents per day | 71 | 61 | 86 | |
| Occupancy | 59.3% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 13% | 4.7% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.2% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 20.8% | 17.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 17.7% | 2.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.1% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 21.6% | 13.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.8% | 13.7% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.2% | 3.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.7% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.9% | 25.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.4% | 17.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 91% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.7% | 1.8% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 83% | 74.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.8% | 75.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 16, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected February 28, 2025 |
| December 19, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 28, 2025 |
| December 19, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected February 17, 2025 |
| October 8, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected November 15, 2024 |
| October 12, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 17, 2024 |
| October 12, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected October 17, 2024 |
| October 12, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected October 17, 2024 |
| October 12, 2023 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected December 5, 2023 |
| October 12, 2023 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 12, 2023 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 12, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected December 5, 2023 |
| December 8, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 3, 2023 |
| December 8, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected February 3, 2023 |
| December 8, 2022 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected February 3, 2023 |
| December 8, 2022 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected February 3, 2023 |
| December 8, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 3, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $14,433 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 5, 2024 | Payment Denial | 3 days from November 12, 2024 |
| September 5, 2024 | Fine | $14,433 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HAMILTON, GLENDA Individual | 5% or greater direct ownership interest | — | 07/09/2004 |
| LANCE, BILLY Individual | 5% or greater direct ownership interest | — | 07/09/2004 |
| MASON, MICHAEL Individual | 5% or greater direct ownership interest | — | 05/01/2005 |
| MASON, PATRICK Individual | 5% or greater direct ownership interest | — | 07/09/2004 |
| TRETT, JENNY Individual | 5% or greater direct ownership interest | — | 07/09/2004 |
| HAMILTON, GLENDA Individual | corporate director | NOT APPLICABLE | 07/25/2005 |
| LANCE, BILLY Individual | corporate director | NOT APPLICABLE | 07/25/2005 |
| MASON, MICHAEL Individual | corporate director | NOT APPLICABLE | 07/25/2005 |
| MASON, PATRICK Individual | corporate director | NOT APPLICABLE | 07/25/2005 |
| HAMILTON, GLENDA Individual | operational/managerial control | NOT APPLICABLE | 07/09/2004 |
Other nursing homes near Glenhaven Retirement Village
Cottonwood Creek Skilled Nursing & Therapy
2300 Iowa Avenue, Chickasha, OK 73023 · under 1 mi
For-profit · 120 beds · Part of Bridges Health
★★★★★4Above averageShanoan Springs Nursing and Rehabilitation
2500 South 12th Street, Chickasha, OK 73018 · 1.7 mi
For-profit · 82 beds
★★★★★3AverageChickasha Nursing Center, INC
2701 South 9th Street, Chickasha, OK 73018 · 2 mi
For-profit · 60 beds
- Special Focus candidate
★★★★★1Much below averageAnadarko Nursing & Rehab
300 West Washington, Anadarko, OK 73005 · 16.1 mi
For-profit · 92 beds · Part of Bradford Montgomery
- Abuse citation
★★★★★1Much below averageSenior Village Healthcare
1104 North Madison, Blanchard, OK 73010 · 18.4 mi
For-profit · 50 beds · Part of Bridges Health
★★★★★5Much above averageTuttle Care Center
104 Southeast 4th Street, Tuttle, OK 73089 · 18.9 mi
For-profit · 52 beds · Part of Southwest LTC
★★★★★2Below average
Frequently asked questions
What is Glenhaven Retirement Village's rating?
Glenhaven Retirement Village has 2 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did Glenhaven Retirement Village receive?
Its most recent standard health inspection found 1 citation, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does Glenhaven Retirement Village accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Glenhaven Retirement Village?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Glenhaven Retirement Village and how do I contact it?
Glenhaven Retirement Village is at 3003 Iowa, Chickasha, OK 73023. Phone: (405) 224-0909.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.