nursing home in Poteau, OK
The Oaks Healthcare Center
1501 Clayton Avenue, Poteau, OK 74953 · (918) 647-8236
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Oaks Healthcare Center at a glance
The Oaks Healthcare Center is a 158-bed for-profit nursing home in Poteau, Oklahoma (Le Flore County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Oklahoma average of 2.7.
Residents receive about 3.1 hours of nursing care per day (0.1 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (February 26, 2025) found 12 health citations. The Oklahoma average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 57.3% per year (state average 55.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 158
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 1, 1994
- Resident/family council
- Resident
- County
- Le Flore County
- CMS Certification Number
- 375166
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.07 hrs | 3.79 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.14 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.09 hrs | 2.54 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.26 hrs | 3.44 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 57.3% | 55.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 71.4% | 53.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 85 | 67.5 | 80.6 | Worse |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $18,268 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 158 | 97 | 107 | |
| Average residents per day | 109 | 61 | 86 | |
| Occupancy | 68.9% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.2% | 4.7% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.9% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.4% | 17.5% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 2.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 6.7% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 22.3% | 13.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 22.1% | 13.7% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.9% | 3.3% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 3.2% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 31.6% | 25.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.5% | 17.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 93.6% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 91% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.8% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 72.2% | 74.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 75.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 3, 2025 Complaint | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Past Non-Compliance |
| August 21, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected September 17, 2025 |
| August 21, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 17, 2025 |
| February 26, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected April 15, 2025 |
| February 26, 2025 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | F Potential harm, widespread | Corrected April 15, 2025 |
| February 26, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 15, 2025 |
| February 26, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 15, 2025 |
| February 26, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected April 15, 2025 |
| February 26, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected April 8, 2025 |
| February 26, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 8, 2025 |
| February 26, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected April 8, 2025 |
| February 26, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected April 8, 2025 |
| February 26, 2025 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected April 8, 2025 |
| November 1, 2024 Complaint | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected December 4, 2024 |
| August 23, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 25, 2024 |
| July 11, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected August 20, 2024 |
| July 11, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 20, 2024 |
| July 11, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 20, 2024 |
| July 11, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 20, 2024 |
| July 11, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 20, 2024 |
| October 27, 2023 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected May 22, 2024 |
| October 27, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected May 22, 2024 |
| October 27, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | C No harm, widespread | Corrected May 22, 2024 |
| October 27, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 11, 2023 |
| October 27, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 11, 2023 |
| October 27, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected December 11, 2023 |
| October 27, 2023 Complaint | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | D Potential harm, isolated | Corrected December 11, 2023 |
| July 13, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 13, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 13, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 13, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 13, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 15, 2022 |
| July 13, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected August 15, 2022 |
| July 13, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected August 15, 2022 |
| July 13, 2022 Standard | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Tag F0888 | E Potential harm, pattern | Corrected August 15, 2022 |
| July 13, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected August 15, 2022 |
| July 13, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 15, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GRANT RHODES REVOCABLE TRUST Organization | 5% or greater direct ownership interest | 50% | 12/01/2017 |
| JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27, 2017 Organization | 5% or greater direct ownership interest | 50% | 12/01/2017 |
| RHODES, JONATHAN Individual | 5% or greater indirect ownership interest | 50% | 12/01/2017 |
| YOUNG, JEFFREY Individual | 5% or greater indirect ownership interest | 50% | 12/01/2017 |
| BEDLAM PROPERTIES HO LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| COX, NORMA Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| GRANT RHODES REVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| JEFFREY W YOUNG REVOCABLE TRUST DATED JULY 27, 2017 Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| LIETZKE, MARK Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| MATRIX PROVIDER SOLUTIONS LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| PEARSON, ARTHUR Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| POTEAU NURSING CENTER, LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| RHODES, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| SNOW, LARRY Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| YOUNG, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| SNOW, LARRY Individual | corporate officer | NOT APPLICABLE | 03/01/2020 |
| BEDLAM PROPERTIES HO LLC Organization | operational/managerial control | NOT APPLICABLE | 12/27/2024 |
| LIETZKE, MARK Individual | operational/managerial control | NOT APPLICABLE | 12/27/2024 |
| MATRIX PROVIDER SOLUTIONS LLC Organization | operational/managerial control | NOT APPLICABLE | 12/27/2024 |
Other nursing homes near The Oaks Healthcare Center
Heavener Nursing & Rehab
114 West 2nd Street, Heavener, OK 74937 · 10.4 mi
For-profit · 84 beds · Part of Bradford Montgomery
- Abuse citation
★★★★★1Much below average- ★★★★★4Above average
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Fianna Hills Nursing and Rehabilitation Center
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★★★★★3AverageBrooken Hill Health and Rehab, LLC
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★★★★★3AverageThe Blossoms at Fort Smith Rehab & Nursing Center
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★★★★★1Much below average
Frequently asked questions
What is The Oaks Healthcare Center's rating?
The Oaks Healthcare Center has 1 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did The Oaks Healthcare Center receive?
Its most recent standard health inspection found 12 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does The Oaks Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Oaks Healthcare Center?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Oaks Healthcare Center and how do I contact it?
The Oaks Healthcare Center is at 1501 Clayton Avenue, Poteau, OK 74953. Phone: (918) 647-8236.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.