nursing home in Muskogee, OK
Heartway at York Manor Health and Rehab
500 South York, Muskogee, OK 74403 · (918) 682-6724
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartway at York Manor Health and Rehab at a glance
Heartway at York Manor Health and Rehab is a 60-bed non-profit nursing home in Muskogee, Oklahoma (Muskogee County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Oklahoma average of 2.7.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (September 15, 2025) found 18 health citations. The Oklahoma average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 69.4% per year (state average 55.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 20, 1993
- Resident/family council
- Resident
- County
- Muskogee County
- CMS Certification Number
- 375132
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.21 hrs | 3.79 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.31 hrs | 0.34 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.40 hrs | 2.54 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.39 hrs | 3.44 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 69.4% | 55.5% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 18 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 134 | 67.5 | 80.6 | Worse |
Penalties
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $18,268 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 97 | 107 | |
| Average residents per day | 39 | 61 | 86 | |
| Occupancy | 65.5% | 64% | 80.9% |
Long-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 4.7% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.2% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 48.6% | 17.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.9% | 2.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.2% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 7.9% | 13.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.3% | 13.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 3.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 3.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.4% | 25.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 11.8% | 17.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 94.9% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93% | 91% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 58.3% | 75.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 15, 2025 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | F Potential harm, widespread | Corrected January 16, 2026 |
| September 15, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected January 16, 2026 |
| September 15, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected January 16, 2026 |
| September 15, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected January 16, 2026 |
| September 15, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected January 16, 2026 |
| September 15, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected January 16, 2026 |
| September 15, 2025 Complaint | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | F Potential harm, widespread | Corrected November 17, 2025 |
| September 15, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected November 17, 2025 |
| September 15, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | F Potential harm, widespread | Corrected November 17, 2025 |
| September 15, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 17, 2025 |
| September 15, 2025 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected November 17, 2025 |
| September 15, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected November 17, 2025 |
| September 15, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 17, 2025 |
| September 15, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected November 17, 2025 |
| September 15, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected November 17, 2025 |
| September 15, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected November 17, 2025 |
| January 29, 2025 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | F Potential harm, widespread | Corrected March 7, 2025 |
| January 29, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected March 7, 2025 |
| January 29, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 29, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 29, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 29, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 29, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 21, 2025 |
| October 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 19, 2024 |
| October 16, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 16, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 16, 2023 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected November 28, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TNO HOLDINGS, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 12/21/2021 |
| BAUCOM, KATHY Individual | adp of the snf | NOT APPLICABLE | 09/20/2010 |
| BLUE, RANDALL Individual | adp of the snf | NOT APPLICABLE | 03/15/2023 |
| BOKF,NA Organization | adp of the snf | NOT APPLICABLE | 11/16/2021 |
| BREASHEARS, SHIRLEY Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| HERMANCE, TERRY Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| MARSHALL, ANDREA Individual | adp of the snf | NOT APPLICABLE | 09/08/2023 |
| NUTRITION MANAGEMENT SERVICES INC. Organization | adp of the snf | NOT APPLICABLE | 01/01/2013 |
| SANFORD, ANDREW Individual | adp of the snf | NOT APPLICABLE | 03/15/2023 |
| TAYLOR, JUSTIN Individual | adp of the snf | NOT APPLICABLE | 01/08/2024 |
| BARTON, BLAINE Individual | corporate director | NOT APPLICABLE | 03/15/2023 |
| BLUE, RANDALL Individual | corporate director | NOT APPLICABLE | 03/15/2023 |
| DARBY, JAN Individual | corporate director | NOT APPLICABLE | 02/05/2025 |
| SALYER, THOMAS Individual | corporate director | NOT APPLICABLE | 03/15/2023 |
| SANFORD, ANDREW Individual | corporate director | NOT APPLICABLE | 03/15/2023 |
| BARTON, BLAINE Individual | corporate officer | NOT APPLICABLE | 03/15/2023 |
| BAUCOM, KATHY Individual | corporate officer | NOT APPLICABLE | 03/15/2023 |
| BLUE, RANDALL Individual | corporate officer | NOT APPLICABLE | 03/15/2023 |
| DARBY, JAN Individual | corporate officer | NOT APPLICABLE | 02/05/2025 |
| SALYER, THOMAS Individual | corporate officer | NOT APPLICABLE | 03/15/2023 |
| SANFORD, ANDREW Individual | corporate officer | NOT APPLICABLE | 03/15/2023 |
| BARTON, BLAINE Individual | managing control - governing body | NOT APPLICABLE | 03/15/2023 |
| BLUE, RANDALL Individual | managing control - governing body | NOT APPLICABLE | 03/15/2023 |
| SALYER, THOMAS Individual | managing control - governing body | NOT APPLICABLE | 03/15/2023 |
| SANFORD, ANDREW Individual | managing control - governing body | NOT APPLICABLE | 03/15/2023 |
| BARTON, BLAINE Individual | operational/managerial control | NOT APPLICABLE | 03/15/2023 |
| BAUCOM, KATHY Individual | operational/managerial control | NOT APPLICABLE | 09/10/2010 |
| BLUE, RANDALL Individual | operational/managerial control | NOT APPLICABLE | 03/15/2023 |
| BREASHEARS, SHIRLEY Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| FORVIS MAZARS LLP Organization | operational/managerial control | NOT APPLICABLE | 01/09/2023 |
| HERMANCE, TERRY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2023 |
| MARSHALL, ANDREA Individual | operational/managerial control | NOT APPLICABLE | 09/08/2023 |
| SALYER, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 03/15/2023 |
| SANFORD, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 03/15/2023 |
Other nursing homes near Heartway at York Manor Health and Rehab
Broadway Care & Rehab Center
1622 East Broadway, Muskogee, OK 74403 · under 1 mi
For-profit · 105 beds · Part of Mgm Healthcare
★★★★★1Much below averagePleasant Valley Health Care Center
1120 Illinois Street, Muskogee, OK 74403 · under 1 mi
For-profit · 101 beds
★★★★★2Below average- ★★★★★1Much below average
Eastgate Village Care & Rehab Center
3500 Haskell Blvd, Muskogee, OK 74403 · 1.2 mi
For-profit · 110 beds · Part of Mgm Healthcare
★★★★★3AverageBrentwood Extended Care & Rehab
841 North 38th Street, Muskogee, OK 74401 · 4.2 mi
For-profit · 90 beds
★★★★★1Much below averageThe Springs Skilled Nursing and Therapy
5800 West Okmulgee, Muskogee, OK 74401 · 5.5 mi
For-profit · 105 beds · Part of Bridges Health
★★★★★3Average
Frequently asked questions
What is Heartway at York Manor Health and Rehab's rating?
Heartway at York Manor Health and Rehab has 1 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.
How many inspection citations did Heartway at York Manor Health and Rehab receive?
Its most recent standard health inspection found 18 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.
Does Heartway at York Manor Health and Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heartway at York Manor Health and Rehab?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heartway at York Manor Health and Rehab and how do I contact it?
Heartway at York Manor Health and Rehab is at 500 South York, Muskogee, OK 74403. Phone: (918) 682-6724.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.