nursing home in Lakeside, OH
Otterbein North Shore
9400 North Shore Blvd, Lakeside, OH 43440 · (419) 798-8203
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Otterbein North Shore at a glance
Otterbein North Shore is a 20-bed non-profit nursing home in Lakeside, Ohio (Ottawa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 4.8 hours of nursing care per day (1.7 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (March 27, 2026) found 8 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.1% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 20
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Otterbein Seniorlife
- Medicare-certified since
- October 10, 2007
- Continuing care retirement community
- Yes
- Resident/family council
- None
- County
- Ottawa County
- CMS Certification Number
- 366358
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.4 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.80 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.70 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.04 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.35 hrs | 3.28 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 53.1% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 38 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 88 | 107 | |
| Average residents per day | 19 | 74 | 86 | |
| Occupancy | 95.5% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 29% | 8.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.1% | 5.3% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 62.5% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.4% | 21.4% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.9% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 27, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 16, 2026 |
| March 27, 2026 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 27, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected April 16, 2026 |
| September 22, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 3, 2025 |
| April 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected May 30, 2025 |
| April 17, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 17, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 17, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 17, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 17, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 17, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 17, 2025 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | B No harm, pattern | Corrected April 30, 2025 |
| April 17, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected April 30, 2025 |
| June 17, 2024 Complaint | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected July 1, 2024 |
| June 17, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 1, 2024 |
| March 23, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected April 27, 2023 |
| March 23, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | F Potential harm, widespread | Corrected April 27, 2023 |
| March 23, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 27, 2023 |
| March 23, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected April 27, 2023 |
| March 23, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 27, 2023 |
| March 23, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 27, 2023 |
| March 23, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 27, 2023 |
| March 23, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 23, 2023 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | C No harm, widespread | Corrected April 18, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OTTERBEIN LSC, LLC Organization | 5% or greater direct ownership interest | 100% | 01/01/2016 |
| OTTERBEIN HOME Organization | 5% or greater indirect ownership interest | 100% | 12/01/2021 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | adp of the snf | NOT APPLICABLE | 04/04/2025 |
| LENTHE, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 08/10/2012 |
| OTTERBEIN HOME Organization | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| PIERCE, JOHN Individual | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| POLARIS PHARMACY SERVICES OF OHIO LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2018 |
| APP, LYNN Individual | corporate director | NOT APPLICABLE | 07/01/2014 |
| GREEN, JAMES Individual | corporate officer | NOT APPLICABLE | 11/21/2005 |
| MILLER, JASON Individual | corporate officer | NOT APPLICABLE | 07/24/2014 |
| WILSON, JILL Individual | corporate officer | NOT APPLICABLE | 05/01/2009 |
| BAKER, STEVE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, ABRAHAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, DANIEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/06/2025 |
| GALBUT, DAVID Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, ERIC Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/06/2025 |
| GALBUT, ROBERT Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| PARITZKY, JONATHAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| ROMBRO, DAVID Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| ZISEK, TODD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| BELL, KEB Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| FARIS, MARILYN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| JOHNSON, BECKY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| OCKE, SCOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| PALMER, ROBYN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| PYTLIK, CAROLYN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| SIBBRING, ELIZABETH Individual | managing control - governing body | NOT APPLICABLE | 12/01/2021 |
| APP, LYNN Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BARTLETT, VICTORIA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BAYLIFF, BECKY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BROWNSON, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BURKE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| COLEMAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| FRALEY, RALPH Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2018 |
| GLOSSER, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| GREEN, JAMES Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| HAWKINS, RITA Individual | operational/managerial control | NOT APPLICABLE | 01/16/2006 |
| HAZELBAKER, TOMAS Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| LENTHE, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 08/10/2012 |
Showing 40 of 50 records.
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Frequently asked questions
What is Otterbein North Shore's rating?
Otterbein North Shore has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Otterbein North Shore receive?
Its most recent standard health inspection found 8 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Otterbein North Shore accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Otterbein North Shore?
It is non profit - corporation and part of Otterbein Seniorlife. The ownership section on this page lists the owners and managers reported to CMS.
Where is Otterbein North Shore and how do I contact it?
Otterbein North Shore is at 9400 North Shore Blvd, Lakeside, OH 43440. Phone: (419) 798-8203.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.