nursing home in Twinsburg, OH

Manor of Grande Village

2610 East Aurora Road, Twinsburg, OH 44087 · (330) 963-3600

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Manor of Grande Village at a glance

Manor of Grande Village is a 88-bed for-profit nursing home in Twinsburg, Ohio (Summit County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Ohio average of 3.2.

Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (July 2, 2024) found 5 health citations. The Ohio average is 10.3.

It has not received a federal fine in the past three years.

Nursing staff turnover is 43.2% per year (state average 48.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
88
Certified for
Medicare and Medicaid
Chain / affiliated entity
Sprenger Health Care Systems
Medicare-certified since
July 18, 2007
Continuing care retirement community
Yes
Resident/family council
Resident
County
Summit County
CMS Certification Number
366346

Ratings

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 52.4 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 54.4 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54.8 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)1 / 53.3 / 53.3 / 5Worse

Staffing

This facility3.43 hrsOhio average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.43 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.58 hrs0.64 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.94 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.13 hrs3.28 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)43.2%48.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)33.3%43.9%42.9%Better
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility5Ohio average10U.S. average9
Health citations in the most recent inspection: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)5109Better
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)5480.780.6Better

Penalties

This facility0Ohio average1U.S. average1
Fines in the past 3 years: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$26,381$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Certified beds8888107
Average residents per day807486
Occupancy90.6%84.3%80.9%

Long-stay residents

This facility1.2%Ohio average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.2%3.2%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.3%3.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)9.1%8.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.4%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)2%5.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)2.4%6.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.7%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)10.3%30.1%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)36%25.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)27.8%21.4%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.6%92.7%93.6%Better

Short-stay residents

This facility1.8%Ohio average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)92.7%75.6%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.2%78.5%82%Better

Inspection citations

State inspectors cited this home for 27 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 2, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 2, 2024
July 2, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected August 2, 2024
July 2, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected August 2, 2024
July 2, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected August 2, 2024
July 2, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected August 2, 2024
July 2, 2024
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
E
Potential harm, pattern
Corrected August 2, 2024
July 2, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected August 2, 2024
July 2, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 2, 2024
July 2, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected August 2, 2024
June 4, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 2, 2024
November 13, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 6, 2023
April 22, 2022
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Fire safety
Have restrictions on the use of flammable curtains.
Miscellaneous Deficiencies · Tag K0751
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected May 17, 2022
April 22, 2022
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected May 17, 2022
April 22, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies · Tag F0635
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected May 17, 2022
April 22, 2022
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected May 13, 2022
March 7, 2019
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected April 12, 2019
March 7, 2019
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected April 12, 2019
March 7, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 12, 2019
March 7, 2019
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
F
Potential harm, widespread
Corrected April 12, 2019
March 7, 2019
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected April 12, 2019
March 7, 2019
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 12, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BLUESKY HEALTHCARE INC
Organization
5% or greater direct ownership interest100%02/21/2007
HUTSENPILLER, WENDIE
Individual
5% or greater indirect ownership interest18%01/01/2008
MALANOWSKI, KENNETH
Individual
5% or greater indirect ownership interest20%02/16/2007
SPRENGER, NICOLE
Individual
5% or greater indirect ownership interest31%12/11/2007
SPRENGER, TRACEY
Individual
5% or greater indirect ownership interest31%02/16/2007
AGARWAL, RAJESH
Individual
adp of the snfNOT APPLICABLE06/15/2007
BSH INVESTMENTS LLC
Organization
adp of the snfNOT APPLICABLE01/05/2006
CITRIN COOPERMAN AND COMPANY, LLP
Organization
adp of the snfNOT APPLICABLE02/01/2025
CMS & CO. MANAGEMENT SERVICES, INC.
Organization
adp of the snfNOT APPLICABLE09/10/2025
COURTOCK, MELISSA
Individual
adp of the snfNOT APPLICABLE12/02/2002
DELTA HEALTH CARE CONSULTANTS, INC.
Organization
adp of the snfNOT APPLICABLE01/01/2008
EPPERLY, ROBERT
Individual
adp of the snfNOT APPLICABLE01/20/2022
FOX, EMILY
Individual
adp of the snfNOT APPLICABLE12/31/2024
GOLLINGER, KRISTEN
Individual
adp of the snfNOT APPLICABLE11/13/2000
GV RENTAL PROPERTIES, LLC
Organization
adp of the snfNOT APPLICABLE01/05/2006
HUNTINGTON
Organization
adp of the snfNOT APPLICABLE07/02/2007
HUTSENPILLER, WENDIE
Individual
adp of the snfNOT APPLICABLE07/01/2008
KILBANE, KEVIN
Individual
adp of the snfNOT APPLICABLE12/01/2021
KUHN, SHANNON
Individual
adp of the snfNOT APPLICABLE12/31/2024
MALANOWKI, BRANDON
Individual
adp of the snfNOT APPLICABLE12/31/2024
MALANOWSKI, KENNETH
Individual
adp of the snfNOT APPLICABLE07/01/2008
MARINO-FREETAGE, JAIME
Individual
adp of the snfNOT APPLICABLE03/01/2011
MICALE, JACOB
Individual
adp of the snfNOT APPLICABLE02/20/2023
SAWULSKI, JENNIFER
Individual
adp of the snfNOT APPLICABLE07/01/2008
SKIDMORE, JODI
Individual
adp of the snfNOT APPLICABLE07/01/2008
SPRENGER, NICOLE
Individual
adp of the snfNOT APPLICABLE07/01/2008
SPRENGER, TRACEY
Individual
adp of the snfNOT APPLICABLE07/01/2008
TIEFENBACH, KATHERINE
Individual
adp of the snfNOT APPLICABLE01/13/2022
WELLSPRING STAFFING, INC.
Organization
adp of the snfNOT APPLICABLE10/15/2021
FOX, EMILY
Individual
corporate officerNOT APPLICABLE12/31/2024
KUHN, SHANNON
Individual
corporate officerNOT APPLICABLE12/31/2024
MALANOWKI, BRANDON
Individual
corporate officerNOT APPLICABLE12/31/2024
AGARWAL, RAJESH
Individual
operational/managerial controlNOT APPLICABLE06/15/2007
CMS & CO. MANAGEMENT SERVICES, INC.
Organization
operational/managerial controlNOT APPLICABLE07/02/2007
COURTOCK, MELISSA
Individual
operational/managerial controlNOT APPLICABLE12/02/2002
EPPERLY, ROBERT
Individual
operational/managerial controlNOT APPLICABLE01/20/2022
FOX, EMILY
Individual
operational/managerial controlNOT APPLICABLE12/31/2024
GOLLINGER, KRISTEN
Individual
operational/managerial controlNOT APPLICABLE11/13/2000
KILBANE, KEVIN
Individual
operational/managerial controlNOT APPLICABLE12/01/2021
KUHN, SHANNON
Individual
operational/managerial controlNOT APPLICABLE12/31/2024

Showing 40 of 44 records.

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  5. Heritage Health Care Center

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Frequently asked questions

What is Manor of Grande Village's rating?

Manor of Grande Village has 3 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.

How many inspection citations did Manor of Grande Village receive?

Its most recent standard health inspection found 5 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.

Does Manor of Grande Village accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Manor of Grande Village?

It is for profit - corporation and part of Sprenger Health Care Systems. The ownership section on this page lists the owners and managers reported to CMS.

Where is Manor of Grande Village and how do I contact it?

Manor of Grande Village is at 2610 East Aurora Road, Twinsburg, OH 44087. Phone: (330) 963-3600.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.