nursing home in West Chester, OH
Heritagespring Healthcare Center of West Chester
7235 Heritagespring Drive, West Chester, OH 45069 · (513) 759-5777
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritagespring Healthcare Center of West Chester at a glance
Heritagespring Healthcare Center of West Chester is a 144-bed for-profit nursing home in West Chester, Ohio (Butler County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Ohio average of 3.2.
Residents receive about 4.1 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (November 19, 2025) found 2 health citations. The Ohio average is 10.3.
Federal regulators fined it 3 times in the past three years, totaling $53,646.
Nursing staff turnover is 63.5% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 144
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Carespring
- Medicare-certified since
- October 7, 2004
- Resident/family council
- Resident
- County
- Butler County
- CMS Certification Number
- 366301
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.4 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.05 hrs | 3.69 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.09 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.53 hrs | 3.28 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 63.5% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 43.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45.8 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $53,646 | $26,381 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 144 | 88 | 107 | |
| Average residents per day | 125 | 74 | 86 | |
| Occupancy | 87.1% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.7% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.5% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.7% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.4% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 60.8% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.7% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.8% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 19, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 21, 2025 |
| November 19, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected May 15, 2025 |
| November 19, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 21, 2025 |
| April 25, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 19, 2025 |
| November 25, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 17, 2024 |
| November 25, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 10, 2024 |
| November 25, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 17, 2024 |
| November 25, 2024 Complaint | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected December 17, 2024 |
| November 25, 2024 Complaint | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected December 17, 2024 |
| November 25, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 17, 2024 |
| November 25, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 17, 2024 |
| April 27, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected May 17, 2023 |
| April 27, 2023 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected May 17, 2023 |
| April 27, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected May 17, 2023 |
| April 27, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 5, 2023 |
| April 27, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 13, 2020 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 20, 2020 |
| February 13, 2020 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected March 20, 2020 |
| February 13, 2020 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected March 20, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $53,646 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 12, 2026 | Fine | $20,925 |
| November 19, 2025 | Fine | $14,901 |
| November 25, 2024 | Fine | $17,820 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARESPRING HEALTH CARE HOLDINGS LP Organization | 5% or greater direct ownership interest | 100% | 10/01/2013 |
| BARRY N BORTZ 06042009 TR Organization | 5% or greater indirect ownership interest | 72% | 10/01/2013 |
| BORTZ FAMILY TRUST/KEY BANK TRUSTEE Organization | 5% or greater indirect ownership interest | 9% | 10/01/2013 |
| EPPERS, DAVID Individual | 5% or greater indirect ownership interest | 15% | 07/13/2010 |
| CHIRUMBOLO, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 09/01/2016 |
| EPPERS, DAVID Individual | corporate officer | NOT APPLICABLE | 07/13/2010 |
| CARESPRING HEALTH CARE MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 02/28/2007 |
| CARESPRING LEASING, LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2007 |
| MCGILL, EMILY Individual | w-2 managing employee | NOT APPLICABLE | 11/19/2023 |
Other nursing homes near Heritagespring Healthcare Center of West Chester
Chesterwood Atc
7924 Chesterwood Blvd, West Chester, OH 45069 · 1.3 mi
For-profit · 125 beds · Part of Carespring
★★★★★5Much above average- ★★★★★5Much above average
Majestic Care of Cedar Village.
5467 Cedar Village Drive, Mason, OH 45040 · 3.2 mi
For-profit · 162 beds · Part of Majestic Care
★★★★★2Below average- ★★★★★3Average
- ★★★★★3Average
Cottingham Retirement Community
3995 Cottingham Drive, Cincinnati, OH 45241 · 5.4 mi
For-profit · 60 beds · Part of Lionstone Care
★★★★★3Average
All nursing homes in West Chester, OH · Compare side by side
Frequently asked questions
What is Heritagespring Healthcare Center of West Chester's rating?
Heritagespring Healthcare Center of West Chester has 3 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Heritagespring Healthcare Center of West Chester receive?
Its most recent standard health inspection found 2 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Heritagespring Healthcare Center of West Chester accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritagespring Healthcare Center of West Chester?
It is for profit - corporation and part of Carespring. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritagespring Healthcare Center of West Chester and how do I contact it?
Heritagespring Healthcare Center of West Chester is at 7235 Heritagespring Drive, West Chester, OH 45069. Phone: (513) 759-5777.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.