nursing home in Medina, OH
Western Reserve Masonic Comm
4931 Nettleton Road, Medina, OH 44256 · (330) 721-3000
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Western Reserve Masonic Comm at a glance
Western Reserve Masonic Comm is a 50-bed non-profit nursing home in Medina, Ohio (Medina County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 4.5 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (April 9, 2026) found 0 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.7% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 21, 2002
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Medina County
- CMS Certification Number
- 366240
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.48 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.05 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.32 hrs | 2.09 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 4.04 hrs | 3.28 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50.7% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 46.7% | 43.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 3 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 88 | 107 | |
| Average residents per day | 46 | 74 | 86 | |
| Occupancy | 91.2% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.6% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.3% | 8.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 1.3% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.2% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.8% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.9% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.7% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.8% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 3 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 9, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 24, 2026 |
| April 9, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected April 24, 2026 |
| April 9, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 24, 2026 |
| April 9, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 24, 2026 |
| April 9, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 24, 2026 |
| May 30, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 30, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 30, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected June 13, 2025 |
| May 30, 2025 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | E Potential harm, pattern | Corrected June 13, 2025 |
| July 23, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected January 31, 2024 |
| October 24, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 12, 2022 |
| October 24, 2023 Complaint · Infection control | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 21, 2023 |
| August 25, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected August 26, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRENCH, JASON Individual | adp of the snf | NOT APPLICABLE | 01/10/2025 |
| SURSO, JOHN Individual | adp of the snf | NOT APPLICABLE | 02/04/2025 |
| BECKNER, ROBERT Individual | corporate director | NOT APPLICABLE | 04/01/2012 |
| HAGER, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2014 |
| JACKSON, FREDERICK Individual | corporate director | NOT APPLICABLE | 01/07/2022 |
| MEYERSON, ADAM Individual | corporate director | NOT APPLICABLE | 01/07/2022 |
| NILSEN, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| RICE, COLLEEN Individual | corporate director | NOT APPLICABLE | 01/07/2022 |
| WILLIAMS, GARY Individual | corporate director | NOT APPLICABLE | 02/04/2010 |
| BUCHANAN, SCOTT Individual | corporate officer | NOT APPLICABLE | 10/01/2013 |
| FRENCH, JASON Individual | corporate officer | NOT APPLICABLE | 05/30/2017 |
| HERRING, ADRIENNE Individual | corporate officer | NOT APPLICABLE | 05/17/2020 |
| SURSO, JOHN Individual | operational/managerial control | NOT APPLICABLE | 03/05/2002 |
| TAYLOR, DALLAS Individual | operational/managerial control | NOT APPLICABLE | 08/10/2023 |
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Frequently asked questions
What is Western Reserve Masonic Comm's rating?
Western Reserve Masonic Comm has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Western Reserve Masonic Comm receive?
Its most recent standard health inspection found 0 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Western Reserve Masonic Comm accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Western Reserve Masonic Comm?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Western Reserve Masonic Comm and how do I contact it?
Western Reserve Masonic Comm is at 4931 Nettleton Road, Medina, OH 44256. Phone: (330) 721-3000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.