nursing home in Cincinnati, OH
Twin Towers
5343 Hamilton Avenue, Cincinnati, OH 45224 · (513) 853-2000
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Towers at a glance
Twin Towers is a 75-bed non-profit nursing home in Cincinnati, Ohio (Hamilton County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 5.1 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (February 26, 2026) found 3 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 51% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 75
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 11, 1995
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Hamilton County
- CMS Certification Number
- 366023
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.06 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.19 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.60 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.66 hrs | 3.28 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 51% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 38.1% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 34 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 75 | 88 | 107 | |
| Average residents per day | 61 | 74 | 86 | |
| Occupancy | 81.9% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.3% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.4% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.4% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.3% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.9% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.6% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.9% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 19.5% | 21.4% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 95.2% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92.9% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 26, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected March 23, 2026 |
| February 26, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected March 23, 2026 |
| February 26, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 23, 2026 |
| August 30, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected October 14, 2024 |
| August 30, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected October 14, 2024 |
| August 30, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 14, 2024 |
| August 30, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 14, 2024 |
| August 30, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 14, 2024 |
| August 30, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected October 14, 2024 |
| August 30, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected October 14, 2024 |
| August 30, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected October 14, 2024 |
| November 3, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 16, 2022 |
| November 3, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 3, 2022 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected December 16, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RIVERA, EMMANUEL Individual | contracted managing employee | NOT APPLICABLE | 03/01/2024 |
| BOWERSOX, JAMES Individual | corporate director | NOT APPLICABLE | 11/14/2012 |
| BURGESS, DOUGLAS Individual | corporate director | NOT APPLICABLE | 11/17/2021 |
| EAST, SANDRA Individual | corporate director | NOT APPLICABLE | 11/17/2021 |
| HILDAL, ROBYN Individual | corporate director | NOT APPLICABLE | 11/17/2021 |
| KAHLE, THOMAS Individual | corporate director | NOT APPLICABLE | 11/17/2021 |
| MCQUINN, SCOTT Individual | corporate director | NOT APPLICABLE | 11/19/2014 |
| PRESENT, PHILIP Individual | corporate director | NOT APPLICABLE | 11/17/2021 |
| BOWERSOX, JAMES Individual | corporate officer | NOT APPLICABLE | 11/19/2014 |
| MCQUINN, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/19/2014 |
| MCDONALD, KENNETH Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2014 |
| STRICKER, KRISTIE Individual | w-2 managing employee | NOT APPLICABLE | 07/22/2024 |
Other nursing homes near Twin Towers
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★★★★★5Much above averageMt Airy Gardens Rehabilitation and Nursing Center
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★★★★★1Much below averageClovernook Health Care and Rehabilitation Center
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★★★★★2Below averageScarlet Oaks Nursing and Rehabilitation Center
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★★★★★3Average- ★★★★★3Average
Frequently asked questions
What is Twin Towers's rating?
Twin Towers has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Twin Towers receive?
Its most recent standard health inspection found 3 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Twin Towers accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Towers?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Towers and how do I contact it?
Twin Towers is at 5343 Hamilton Avenue, Cincinnati, OH 45224. Phone: (513) 853-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.