nursing home in Richmond Heights, OH
Grande Pointe Healthcare Commu
Three Merit Dr, Richmond Heights, OH 44143 · (216) 261-9600
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Grande Pointe Healthcare Commu at a glance
Grande Pointe Healthcare Commu is a 176-bed for-profit nursing home in Richmond Heights, Ohio (Cuyahoga County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Ohio average of 3.2.
Residents receive about 3.3 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (March 11, 2025) found 6 health citations. The Ohio average is 10.3.
Federal regulators fined it 3 times in the past three years, totaling $137,255.
Nursing staff turnover is 44.2% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 176
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Communicare Health
- Medicare-certified since
- July 11, 1995
- Resident/family council
- Resident
- County
- Cuyahoga County
- CMS Certification Number
- 366008
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.4 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.27 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.80 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 3.28 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.2% | 48.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 53.3% | 43.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 89.8 | 80.7 | 80.6 | Worse |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $137,255 | $26,381 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 176 | 88 | 107 | |
| Average residents per day | 161 | 74 | 86 | |
| Occupancy | 91.6% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.9% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.2% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.8% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.3% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.9% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15.4% | 21.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.4% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.4% | 92.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.6% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.4% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 22 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 3, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Past Non-Compliance |
| October 27, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected December 1, 2025 |
| October 27, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 1, 2025 |
| July 10, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 10, 2025 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 15, 2025 |
| March 11, 2025 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | F Potential harm, widespread | Corrected March 26, 2025 |
| March 11, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected March 26, 2025 |
| March 11, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected March 26, 2025 |
| March 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 26, 2025 |
| March 11, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected March 26, 2025 |
| March 11, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected March 26, 2025 |
| December 17, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | F Potential harm, widespread | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606 | F Potential harm, widespread | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 7, 2025 |
| December 17, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 7, 2025 |
| September 30, 2024 Complaint · Infection control | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected October 18, 2024 |
| September 30, 2024 Complaint · Infection control | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 18, 2024 |
| September 30, 2024 Complaint · Infection control | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected October 18, 2024 |
| July 10, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | E Potential harm, pattern | Corrected July 2, 2024 |
| June 26, 2024 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected July 17, 2024 |
| June 26, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 17, 2024 |
| June 26, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 17, 2024 |
| June 26, 2024 Complaint | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected July 17, 2024 |
| June 26, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 17, 2024 |
| May 21, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 31, 2024 |
| July 21, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 21, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected August 5, 2022 |
| July 21, 2022 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected August 5, 2022 |
| July 21, 2022 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected August 5, 2022 |
| July 21, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 5, 2022 |
| July 21, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 5, 2022 |
| July 21, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected August 5, 2022 |
| May 18, 2019 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements. Egress Deficiencies · Tag K0227 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected July 9, 2019 |
| May 18, 2019 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | C No harm, widespread | Corrected June 19, 2019 |
| May 18, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 9, 2019 |
| May 18, 2019 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 9, 2019 |
| May 18, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | C No harm, widespread | Corrected July 9, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $137,255 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 17, 2024 | Fine | $93,152 |
| September 30, 2024 | Fine | $22,425 |
| June 26, 2024 | Fine | $21,678 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| THIRD OPTION OP CO., LLC Organization | 5% or greater direct ownership interest | 100% | 05/01/2020 |
| OPTION HOLDINGS III, LLC Organization | 5% or greater indirect ownership interest | — | 05/01/2020 |
| THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST Organization | 5% or greater indirect ownership interest | — | 12/16/2005 |
| BALAJI, HARIGOPAL Individual | adp of the snf | NOT APPLICABLE | 05/19/2025 |
| C R STOLTZ II LLC Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| C.R. STOLTZ IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| EDDY, GENE Individual | adp of the snf | NOT APPLICABLE | 05/19/2025 |
| I. ROSEDALE IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| MERIT OHIO MGT CO LLC Organization | adp of the snf | NOT APPLICABLE | 05/19/2025 |
| OPTION HOLDINGS III, LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2020 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| RRW, LLC Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| R.S. WILHEIM IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| S.L. ROSEDALE IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| WILHEIM FAMILY INVESTMENT COMPANY, INC. Organization | adp of the snf | NOT APPLICABLE | 12/16/2005 |
| ROMEO, DOMINIC Individual | corporate officer | NOT APPLICABLE | 04/01/2023 |
| STOLTZ, CHARLES Individual | corporate officer | NOT APPLICABLE | 12/16/2005 |
| WILHEIM, RONALD Individual | corporate officer | NOT APPLICABLE | 12/16/2005 |
| BALAJI, HARIGOPAL Individual | operational/managerial control | NOT APPLICABLE | 04/01/2012 |
| EDDY, GENE Individual | operational/managerial control | NOT APPLICABLE | 02/29/2024 |
| GROVES, DONNA Individual | operational/managerial control | NOT APPLICABLE | 04/14/2023 |
| MERIT OHIO MGT CO LLC Organization | operational/managerial control | NOT APPLICABLE | 12/16/2005 |
| ROMEO, DOMINIC Individual | operational/managerial control | NOT APPLICABLE | 04/01/2023 |
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Frequently asked questions
What is Grande Pointe Healthcare Commu's rating?
Grande Pointe Healthcare Commu has 2 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Grande Pointe Healthcare Commu receive?
Its most recent standard health inspection found 6 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Grande Pointe Healthcare Commu accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Grande Pointe Healthcare Commu?
It is for profit - corporation and part of Communicare Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Grande Pointe Healthcare Commu and how do I contact it?
Grande Pointe Healthcare Commu is at Three Merit Dr, Richmond Heights, OH 44143. Phone: (216) 261-9600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.