nursing home in Cincinnati, OH
Western Hills Retirement Village
6210 Cleves Warsaw Pike, Cincinnati, OH 45233 · (513) 941-0099
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Western Hills Retirement Village at a glance
Western Hills Retirement Village is a 110-bed for-profit nursing home in Cincinnati, Ohio (Hamilton County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 3.8 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (October 24, 2024) found 9 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.2% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Caring Place Healthcare Group
- Medicare-certified since
- April 24, 1987
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Hamilton County
- CMS Certification Number
- 365693
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.80 hrs | 3.69 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.09 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.45 hrs | 3.28 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 45.2% | 48.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 25% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 10 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 47 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 88 | 107 | |
| Average residents per day | 98 | 74 | 86 | |
| Occupancy | 89% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.5% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.5% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 1.9% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.8% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 55.1% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.2% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.7% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 57.3% | 92.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 60% | 75.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 52.2% | 78.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 17, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 2, 2026 |
| October 24, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 7, 2024 |
| October 24, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected November 7, 2024 |
| October 24, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected November 7, 2024 |
| October 24, 2024 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | E Potential harm, pattern | Corrected November 7, 2024 |
| October 24, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 7, 2024 |
| October 24, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 7, 2024 |
| October 24, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected November 7, 2024 |
| September 18, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 1, 2024 |
| September 23, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 3, 2021 |
| September 23, 2021 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | F Potential harm, widespread | Corrected February 14, 2022 |
| September 23, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected December 3, 2021 |
| September 23, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 3, 2021 |
| September 23, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 3, 2021 |
| September 23, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected December 3, 2021 |
| September 23, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected December 3, 2021 |
| September 23, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 3, 2021 |
| February 27, 2020 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 31, 2020 |
| February 27, 2020 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected July 31, 2020 |
| February 27, 2020 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected July 31, 2020 |
| February 27, 2020 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected July 31, 2020 |
| February 27, 2020 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected March 27, 2020 |
| February 27, 2020 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected March 27, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHASE M KOHN QSST TR Organization | 5% or greater direct ownership interest | 33% | 12/18/2024 |
| IRREVOCABLE TRUST AGREEMENT OF BARRY A. KOHN Organization | 5% or greater direct ownership interest | 67% | 12/01/2023 |
| KOHN, CHASE Individual | 5% or greater indirect ownership interest | 33% | 12/18/2024 |
| KOHN, PATSY Individual | 5% or greater indirect ownership interest | 66% | 10/11/2023 |
| BORT, THADDEUS Individual | adp of the snf | NOT APPLICABLE | 09/02/2025 |
| BRAUNIG, KIMBERLYN Individual | adp of the snf | NOT APPLICABLE | 09/02/2025 |
| CARING PLACE HEALTHCARE GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 11/17/2025 |
| CONCEPT REHAB, INC. Organization | adp of the snf | NOT APPLICABLE | 09/05/2025 |
| DELHI PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| ENGAGE CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| GATES, TAMMY Individual | adp of the snf | NOT APPLICABLE | 01/19/2025 |
| IRREVOCABLE TRUST AGREEMENT OF BARRY A. KOHN Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| JENNINGS, WENDY Individual | adp of the snf | NOT APPLICABLE | 09/01/2020 |
| KOHN, CHASE Individual | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| KOHN FAMILY HOLDINGS LIMITED LIABILITY COMPANY Organization | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| KOHN, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| KOHN, PATSY Individual | adp of the snf | NOT APPLICABLE | 10/11/2023 |
| LEWIS, STEVIE Individual | adp of the snf | NOT APPLICABLE | 02/15/2021 |
| SCHUMAN, LAURYN Individual | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| SPIKES, SHIRLIE Individual | adp of the snf | NOT APPLICABLE | 04/05/2022 |
| THE CHASE M. KOHN IRREVOCABLE TRUST DATED DECEMBER 16, 2013 Organization | adp of the snf | NOT APPLICABLE | 12/18/2024 |
| KOHN, CHASE Individual | corporate director | NOT APPLICABLE | 01/01/2013 |
| KOHN, CHASE Individual | corporate officer | NOT APPLICABLE | 01/01/2013 |
| PAYNE, MATT Individual | corporate officer | NOT APPLICABLE | 12/18/2024 |
| BORT, THADDEUS Individual | operational/managerial control | NOT APPLICABLE | 09/02/2025 |
| CARING PLACE HEALTHCARE GROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/08/2014 |
| CONCEPT REHAB, INC. Organization | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| GATES, TAMMY Individual | operational/managerial control | NOT APPLICABLE | 01/19/2025 |
| JENNINGS, WENDY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2020 |
| KOHN, CHASE Individual | operational/managerial control | NOT APPLICABLE | 12/18/2024 |
| LEWIS, STEVIE Individual | operational/managerial control | NOT APPLICABLE | 02/15/2021 |
| SPIKES, SHIRLIE Individual | operational/managerial control | NOT APPLICABLE | 04/05/2022 |
| KOHN, CHASE Individual | trustee of the snf | NOT APPLICABLE | 12/18/2024 |
| KOHN, PATSY Individual | trustee of the snf | NOT APPLICABLE | 10/11/2023 |
Other nursing homes near Western Hills Retirement Village
Delhi Post-Acute
5999 Bender Road, Cincinnati, OH 45233 · 1.2 mi
For-profit · 116 beds · Part of Pacs Group
★★★★★1Much below averageBayley Place
990 Bayley Place Drive, Cincinnati, OH 45233 · 1.7 mi
Non-profit · 110 beds
- CMS high performer
★★★★★5Much above averageAventura at West Park
2950 West Park Drive, Cincinnati, OH 45238 · 3.1 mi
For-profit · 125 beds · Part of Aventura Health Group
- Abuse citation
★★★★★1Much below averageHillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road, Cincinnati, OH 45211 · 3.2 mi
For-profit · 108 beds
★★★★★2Below averageBridgetown Nursing and Rehabilitation Centre
4307 Bridgetown Road, Cheviot, OH 45211 · 3.2 mi
For-profit · 55 beds
★★★★★2Below averageEdith Lane of Cincinnati
2586 Lafeuille Avenue, Cincinnati, OH 45211 · 3.7 mi
For-profit · 167 beds · Part of Arcadia Care
★★★★★2Below average
Frequently asked questions
What is Western Hills Retirement Village's rating?
Western Hills Retirement Village has 4 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Western Hills Retirement Village receive?
Its most recent standard health inspection found 9 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Western Hills Retirement Village accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Western Hills Retirement Village?
It is for profit - corporation and part of Caring Place Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Western Hills Retirement Village and how do I contact it?
Western Hills Retirement Village is at 6210 Cleves Warsaw Pike, Cincinnati, OH 45233. Phone: (513) 941-0099.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.